B-406326,B-406326.2,B-406326.3: Apr 18, 2012
- Full Report:
Unisys Corporation (UC), of Reston, Virginia, protests the award of a task order by the Department of Health and Human Services, Center for Disease Control (CDC) to HP Enterprise Services, LLC (HP) pursuant to request for task order proposals (RFTOP) No. 2011-IT-0027 to provide information technology (IT) support services for CDC. UC asserts that the agency conducted misleading and/or unequal discussions, that the agency misevaluated various aspects of HPs and UCs proposals, and that the agencys source selection process did not reasonably lead to the source selection decision.
DOCUMENT FOR PUBLIC RELEASE
The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release.
Matter of: Unisys Corporation
File: B-406326, B-406326.2, B-406326.3
Date: April 18, 2012
1. Agencys discussions were not misleading where the agency advised the protester that it believed the protesters proposed staffing was insufficient, further advised the protester that it had provided no justification for the staffing level it proposed, and finally noted that protester had not proposed any automation tools that might lead to staffing efficiencies.
2. Agencys discussions were not unequal where the agency tailored the discussions to each offerors proposal and, similar to the questions presented to the protester, the agency identified various aspects of the awardees proposal that appeared to be inadequately staffed.
3. Protesters complaints regarding the agencys evaluation of both protesters and awardees technical proposals reflect mere disagreement with the agencys various judgments and provide no basis for sustaining the protest.
Unisys Corporation (UC), of Reston, Virginia, protests the award of a task order by the Department of Health and Human Services, Center for Disease Control (CDC) to HP Enterprise Services, LLC (HP) pursuant to request for task order proposals (RFTOP) No. 2011-IT-0027 to provide information technology (IT) support services for CDC.  UC asserts that the agency conducted misleading and/or unequal discussions, that the agency misevaluated various aspects of HPs and UCs proposals, and that the agencys source selection process did not reasonably lead to the source selection decision.
We deny the protest.
In September 2011, the agency published the RFTOP at issue, seeking proposals for a time-and-materials contract to combine services that are currently being provided separately by three teams working with CDCs legacy IT systems. More specifically, CDCs Operations Branch (OPB), within its IT Services Office, currently hosts more than 2,000 operating systems and more than 650 applications on more than 1,700 virtual and 1,300 physical servers. RFTOP at 5. IT support services for these servers and operating systems are currently provided by three separate teams referred to as: the Designated Server Sites (DSS), the Mid-Tier Data Center (MTDC), and the Consolidated SQL [structured query language] Server (ConSQL) teams. Id. at 4-5. UC is the incumbent contractor for the MTDC services.
The solicitation contemplated a 7-month base period and four 1-year option periods, provided for a best value trade-off between price and non-price evaluation factors, and established the following non-price factors: technical approach, management plan, staffing plan, similar experience, and transition/startup plan.
The terms of the solicitations performance work statement (PWS) identified various required tasks, and offerors proposals were expected to identify the quantity of labor hours, labor categories, and applicable labor rates being proposed to perform each task. Id. at 6-27. In this regard, the solicitation provided an estimate of the required labor hours, by task, but also advised offerors as follows:
The Government is providing a reasonable estimate based on past need and work performed. This is an annual work load hourly estimate, based on past support within the [MTDC] and within the [DSS]. The Contractor should base their staffing proposal on the PWS requirements. Offerors are advised to conduct their own analysis of these requirements and propose amounts based on [their] own independent assessments. The purpose [of] workload history is to provide the historical hours worked for MTDC and DSS and is not intended to be binding on either party or to be the only possible solution to the requirement. The following is historical workload based on 1920 hours per year of labor hours. This information is not intended to limit a potential offerors ability to submit alternative, innovate or creative methods of task performance.
Id. at 50-51.
On or before the October 2, 2011 closing date, proposals were submitted by four offerors, including UC and HP. Both UCs and HPs proposals offered staffing levels that were lower than the governments estimate. More specifically, UCs initial proposal reflected a total staffing level of [deleted] labor hours, and a total price of $61,084,352. Protest, Jan. 9, 2012, at 7; UC Comments/Supp. Protest, Feb. 21, 2012, at 29; AR, Tab 8, UC Price Proposal, Vol. 2. HPs initial proposal offered a total staffing level of [deleted] labor hours and a total price of $71,238,361. AR, Tab 20, HP Price Proposal, Vol. 2; SAR at 5.
By emails to each offeror dated November 2, the agency identified various weaknesses in each proposal, specifically questioning particular aspects of each offerors proposed staffing approach. AR, Tab 10, Discussion Questions/Request for UC Revised Proposal, Nov. 2, 2011; SAR, Tab 3, Discussion Questions/Request for HP Revised Proposal, Nov. 2, 2011.
Following discussions, UC submitted a revised proposal that included substantially higher staffing levels, increasing its total proposed staffing to [deleted] labor hours for a total price of $86,119,611. Protest, Jan. 9, 2012, at 7; UC Comments/Supp. Protest, Feb. 21, 2012, at 17. In contrast, HP responded to the agencys concerns by defending its proposed staffing approach, maintaining that for various reasons, it was capable of performing the contract requirements with staffing levels close to those it initially proposed. Specifically, HPs revised proposal offered essentially the same staffing levels as its initial proposal and a total price of $71,884,603. AR, Tab 22, HP Revised Proposal, app. A.
The agency evaluated both offerors final revised proposals with the following results.
AR, Tab 15, Source Selection Decision, at 2.
Based on the agencys determination that HPs final revised proposal was technically superior and offered a lower price, HPs proposal was selected for award. This protest followed.
HP challenges various aspects of the agencys evaluation and source selection process, including assertions that the agency conducted misleading and/or unequal discussions, that the agency misevaluated various aspects of HPs and UCs respective proposals, and that the agencys source selection process did not reasonably lead to the source selection decision. As discussed below, we reject UCs assertions.
UC first asserts that the agency misled UC during discussions by inducing UC to needlessly increase its proposed staffing levels, while permitting HP to retain lower staffing levels. Protest at 1, 7-8. The record does not support UCs assertion.
It is fundamental that a procuring agencys discussions with offerors must be meaningful and may not be misleading. See, e.g., The Boeing Co., B-311344 et al., June 18, 2008, 2008 CPD ¶ 114 at 49. That said, an agency need not spoon-feed an offeror by specifying a particular approach, nor is it required to effectively write an offerors proposal for the offeror by identifying each and every particular aspect of a proposal that could be improved. Rather, an agency must lead an offeror into the areas of its proposal that requires the offerors own input in the form of revisions, explanations, clarifications, or amplifications. See, e.g., L-3 Commcns Corp., BT Fuze Prods. Div., B-299227, B-299227.2, Mar. 14, 2007, 2007 CPD ¶ 83 at 19.
Here, in its discussions with UC, the agency provided the following detailed information with regard to weaknesses in UCs initial proposal:
1. Total project cost on [UCs] summary spreadsheet is incorrect as [UC] neglected to include the base period in its summary.
2. [UC] deviates from the governments IGE [internal government estimate] for staffing projections, in some cases significantly. Starting [in] the base period, the government believes [UCs] projection of [deleted] FTEs [full time equivalent] for task 3.1.7 Application Hosting is insufficient. The governments estimate was 51 FTEs. Over time, [UC] cuts this number to [deleted] [FTEs] by the end of OY1 [option year one] and [deleted] [FTEs] in OY2. [UC] holds this count steady from OY2 through the end of the contract. Unfortunately [UC] does not justify this reduction in staff. Nothing in its technical proposal indicates how [UC] would complete the tasks in the PWS with a [deleted] staff reduction for this task. No automation tools that might garner efficiencies in this area are noted or priced in [UCs] proposal.
3. A number of [UCs] labor categories see reduced rates over the course of this contract. Some examples: A database administrators starting rate in the base period is [deleted] per hour. By the end of OY4 it is [deleted]. Most other labor categories show similar decreases over time that the government finds unrealistic. Customarily there is an escalation in labor rates over time. This refutes [UCs] claim it can attract and retain qualified staff and places project success at serious risk.
4. [UC] reduces staffing and comes under government estimates in other tasks as well. The most egregious is section 3.1.5 Compliance. In the base period [deleted] staff members provide [deleted] hours. In OY1 only [deleted] staff member supplies [deleted] hours. From OY2 through OY4 [UC] supplies no labor for this task. In its pricing proposal, [UC] justifies this on page 2-3 in the first bullet under section 3.0 Assumptions: [UC] assumes that CDC OPB will want to obtain ISO 20000 certification under their names as soon as May 2013. Therefore we assume that current ISO leadership roles will be assumed by government staff with assistance from [UC] after the May 2012 annual audit. . . . [UC] will continue to provide significant support to CDC to ensure we maintain compliance with all ISO requirements for this certification. In its technical proposal, [UC] stressed it had looked at and understood the governments organizational structure appendix. That appendix shows contractor staff supplying significant labor to the compliance section, doing more than just transferring the ISO certification to CDC. The government does not believe compliance needs can be met with no staff and refutes [UCs] assumption above that ISO certification and compliance can be satisfied with no contractor staff.
AR, Tab 10, Discussions Questions/Request for UCs Revised Proposal, at 10.
UC refers to the agencys discussions in paragraph 1 above, which stated that the Government believes [UCs] projection of [deleted] FTEs for task 3.1.7 Application is insufficient, maintaining that the agencys use of the word insufficient effectively required UC to increase its proposed staffing level to the government estimate. Protest at 10. In this regard, UC asserts that, even though UC continued to believe its initial staffing was adequate, it would have been foolish for UC to attempt to justify its initially proposed staffing levels, and maintains that the only rational action that [UC] could take was to propose an FTE level at or very close to the Governments estimate. Id. In this context, and in light of the agencys ultimate acceptance of HPs staffing levels, which were below the agency estimate (but substantially higher than UCs initially proposed levels), UC maintains that the agencys discussions with UC were misleading. We disagree.
First, we do not view the agencys statement that it believed UCs initially-proposed staffing was insufficient in any way precluded UC from explaining why the agencys belief was not well founded. Directly following the agencys observation that it believed the staffing was insufficient, the agency expressly advised UC that it had not justified its lower staffing---clearly communicating to UC that its revised proposal could, and should, include such justification, if it existed. Moreover, in addition to suggesting that UC justify its staffing approach in its revised proposal, the agency went further and identified the specific form that such justification might take, referring to automation tools that might garner efficiencies. AR, Tab 10, Discussion Questions/Request for UCs Revised Proposal, at 10. On this record, we find no merit in UCs assertions that the agencys discussions were misleading and that the only rational action was for UC to propose staffing that was at or very close to the Governments estimate. Protest at 10.
In a similar vein, UC protests that the agency treated the offerors unequally with regard to discussions, asserting that the agency apparently did not question HPs proposed staffing levels. Protest at 12. The record is to the contrary.
In connection with the requirement that discussions be meaningful, offerors may not be treated unequally; that is, offerors must be afforded equal opportunities to address the portions of their proposals that require revision, explanation, or amplification. However, the requirement for equal treatment does not mean that discussions with offerors must, or should, be identical. To the contrary, discussions must be tailored to each offerors own proposal. Federal Acquisition Regulation (FAR) §§ 15.306(d)(1), (e)(1); WorldTravelService, B-284155.3, Mar. 26, 2001, 2001 CPD ¶ 68 at 5-6.
Here, HPs initial proposal contemplated a higher staffing level than the staffing level in UCs initial proposal. Nonetheless, because HPs staffing level was lower than the agency estimate, the agencys discussions with HP did, indeed, include expressions of concern with regard to particular aspects of HPs proposed approach. For example, the agency specifically questioned HPs proposed staffing levels with regard to tasks [deleted] and task [deleted], stating, among other things, [s]taffing reductions in task [deleted] are especially difficult to understand. SAR, Tab 3, Discussion Questions/Request for HPs Revised Proposal, at 7.
On this record, we reject as factually inaccurate UCs assertion that the agency failed to question HP with regard to its proposed staffing levels. To the contrary, the record establishes that the agency, in fact, tailored its discussion questions to HP in a manner that sought HPs responses to various aspects of its proposed staffing approach. Accordingly, we find no merit in UCs assertion that the agencys discussions were unequal.
Evaluation of UCs Proposal
Next, UC asserts that the agencys evaluation of UCs proposal was unreasonable, asserting, among other things, that the agencys improper assessment of various weaknesses in UCs proposal resulted in an inappropriately low technical rating. Protest at 13.
In reviewing protests challenging an agencys evaluation, our Office will not reevaluate proposals; rather, we will review the record to ensure that the agencys evaluation was reasonable and consistent with the terms of the solicitation. See GC Servs. Ltd. Pship, B-298102, B-298102.3, June 14, 2006, 2006 CPD ¶ 96 at 6; RVJ Intl, Inc., B-292161, B-292161.2, July 2, 2003, 2003 CPD ¶ 124 at 5. A protesters mere disagreements with a procuring agencys conclusions are insufficient to establish that the agencys judgments were unreasonable.
Here, in evaluating UCs initial proposal, the agencys technical evaluation panel (TEP) identified various weaknesses related to what it described as UCs MTDC-centric approach. Because the contract will require performance of the activities that are currently being performed by all three legacy teams (that is, the MTDC, DSS and SQL Server teams), the TEP criticized UCs proposal for failing to adequately address, or demonstrate an understanding of, the non-MTDC requirements, stating:
[UC] says it will [deleted], but its technical proposal does not specify how [UC] would [deleted]. [UCs proposal] shows [deleted], but does not tell how it would [deleted]. [UC] says it will continue providing hosting and consolidated environments for the CDC Internet and Intranet presences under the new [task order] with the same level of excellence [it] provides today, but doesnt explain how it would do so for the systems it doesnt host now.
* * * * *
[UC] is an incumbent itself, but misses the point that it isnt the only incumbent.
AR, Tab 12, Final TEP Report (UC), at 4, 16.
Following discussions (during which the statements quoted above were provided to UC, verbatim) and the submission of UCs revised proposal, the agency again concluded that UCs technical approach remains heavily MTDC-centric with no appreciation for the difficulties [of] [deleted] to other OPB areas. Id. at 4. The TEP added that UCs revised proposal really doesnt discuss its vision of how to handle server and systems outside the current MTDC area. Id. at 7.
Although UCs various protest submissions reflect its general disagreement with the agencys conclusion that its proposal failed to adequately address, or reflect an understanding of, the solicitations non-MTDC requirements, UC also vigorously asserts that the agency should have viewed UCs proposed MTDC-centric approach as the preferred approach--and that it was improper for the agency to conclude otherwise. In this regard, UC asserts that UCs current MTDC processes are the most logical starting point for implementing the single set of processes required by the RFTOP. Protest at 15, 19. Similarly, UC maintains that it is not a valid criticism that the [UC] approach is MTDC-centric because [UCs] MTDC experience is the only ISO [international standards organization] 20000 certified data center in the OPB operation. Id.
The agency responds that UCs proposal simply offered, in general terms, to blend the three legacy areas into one hosting group, but failed to explain how it would transform the MTDC process into the new configuration. AR at 28-29; AR, Tab 12, Final TEP Report (UC), attach B, at 3-16. More specifically, the agency noted that new processes will have to be drafted for the non-MTDC work, yet UCs proposal failed to adequately address how it will perform this significant portion of the requirements. Accordingly, the agency concluded that UCs proposal failed to show the requisite level of understanding of the PWS requirements. Id.
Based on our review of UCs initial proposal, the agencys initial evaluation, the discussions questions provided to UC, UCs revised proposal, and the agencys final evaluation, we find nothing unreasonable in the agencys identification of various weaknesses related to UCs MTDC-centric approach.
By way of another example, the TEP criticized UCs initial proposal for failing to adequately address certain surge requirements that were identified in the solicitation, noting that the section of UCs proposal purporting to respond to this requirement dealt with retention of incumbent staff during the transition period, not the solicitations surge requirements. AR, Tab 9, Initial TEP Report (UC), at 9.
UCs revised proposal responded to this evaluated weakness, stating:
[UC] believes it can utilize [deleted] to perform [deleted] for small, shorter-term surge requirements. . . . When a more significant surge requirement occurs, we will develop a surge plan with CDC to determine the expected duration of the surge and define the approach and additional staffing requirements.
AR, Tab 11, UC Responses to Discussions/Request for Revised Proposals, at 14.
The agency concluded that UCs responsethat it would subsequently develop a surge plan for significant surge requirements--was inadequate, and defends its assessment of a weakness by noting that [t]he middle of a crisis is not the time to figure out how to quickly bring onboard competent staff to help deal with the crisis. AR at 35. UC has not shown, nor does anything in the record leads us to conclude, that the agencys criticism of UCs response to the solicitations surge requirements was unreasonable.
In sum, we have considered all of UCs challenges to the agencys evaluation of its proposal. Based on our review of the entire record, it is clear that UCs assertions constitute mere disagreements with the agencys various judgments. As such, they provide no basis to sustain the protest.
Evaluation of HPs Proposal and Best Value Determination
Next, UC asserts that it was unreasonable for the agency to ultimately accept the staffing approach that HP proposed. In this regard, UC refers to the agencys evaluation of HPs initial proposal, which included various concerns expressed by the agency evaluators, and maintains that HP failed to adequately respond to those concerns in its revised proposal. Accordingly, UC asserts that the agencys final evaluation of HPs proposal and the agencys best value determination were unreasonable.
As noted above, our Office will not reevaluate proposals, but will review the record to ensure reasonableness and consistency with the solicitation; a protesters disagreement with an evaluation is an insufficient basis to sustain a protest. See, e.g., GC Servs. Ltd. Pship, supra. Here, we have reviewed all of UCs allegations regarding the agencys evaluation of HPs proposal and, again, conclude that they reflect only disagreement with the agencys judgments.
As discussed above, the agencys evaluation of HPs initial proposal reflected various questions and concerns regarding HPs staffing approach. For example, in its discussion questions to HP, the agency expressed concern that some of HPs proposed labor rates were too low to attract and retain qualified staff. SAR, Tab 3, Discussion Questions/Request for HPs Revised Proposal, at 7. In response, HP referenced its total compensation packages, which include base pay, variable bonuses, awards and recognition, employee stock purchase, equity awards, 401K matching, and health and wellness programs; noted that it had conducted extensive research in the Atlanta area, including interviewing staff candidates; and stated that it had obtained labor rates from teaming partners and outside staffing agencies, and reviewed its internal costs. AR, Tab 22, HP Revised Proposal, at 23.
Similarly, the agencys discussion questions with HP expressed concern that HPs proposed staffing levels relied on [deleted] automation, [deleted] automation, and automation of [deleted], but that the proposal did not provide specific information regarding these automation tools. SAR, Tab 3, Discussion Questions/Request for HP Revised Proposal, at 7. In responding to this concern, HP did not provide additional specific information regarding the automation tools, but noted that the IT services to be performed under this task order are HPs core competency, that HP has been providing similar services for over 40 years, and that HP has a track record of continually increasing our operational efficiency. AR, Tab 22, HP Revised Proposal, at 24. HPs response further stated that it would use CDCs existing tools and where appropriate, recommend other tools, configurations, techniques and processes that will further increase productivity, noting that it expects new automation tools to emerge on the market that both CDC and [HP] will want to leverage. Id.
The TEP reviewed all of the responses HP provided with its revised proposal, expressing skepticism regarding many, and acknowledging the merit of a few. SAR, Tab 5, Final TEP Report (HP), attach. B, at 3-14. Based on its skepticism, the TEP declined to increase most of the technical scores it had previously assigned to HPs proposal--scores which already reflected the risks and TEP concerns associated with HPs staffing approach. Upon reviewing HPs responses and revised proposal, the TEP concluded that the proposal was acceptable and technically superior to UCs, notwithstanding the ongoing presence of previously-identified risks. AR, Tab 14, TEP, Award Recommendation, at 1.
Thereafter, the source selection authority (SSA) reviewed the evaluation record, including the TEPs identification of strengths, weaknesses, and risks in each offerors proposal, and concluded that HPs proposal offered the best value to the agency. SSA Declaration, Mar. 26, 2012; AR, Tab 15, SSAs Award Decision Memorandum. In his contemporaneous source selection decision document, the SSA stated as follows:
The proposal from HP was rated technically higher than the proposal from [UC]. HPs technical score is approximately 2 points or 3.5% higher than the technical score of [UC]. HPs proposed price is approximately $14.2 Million or 16% lower than [UCs] proposed price.
The revised technical and price proposals from HP represent the best value to the Government. HPs technical proposal demonstrates an understanding of the requirements and HP proposed new tools and methodologies to execute the task order activities. The evaluation panel determined HPs proposal leaves little doubt that they will successfully perform the requirements noted in the performance work statement.
Since HPs technical proposal was determined to be acceptable with the highest technical rating and their proposed price was less than the IGE and significantly lower than [UCs] proposed price, the program office recommended award to HP.
The labor rates proposed by HP are considered reasonable based on rates that were agreed to under the basic [IDIQ] contract, which was awarded based on competition. HPs proposed price provides discounts to the listed prices in their established [IDIQ] Basic Contract/GSA Schedule discounted rates. The Contracting Officers Technical Representative (COTR) considered the labor categories, hours, and rates reasonable and appropriate for the technical effort. The COTR took no exception to the proposed costs.
In consideration of all of the factors stated above, award to HP represents the best value to the Government at a fair and reasonable price.
AR, Tab 15, SSAs Award Decision Memorandum, at 2-3.
Based on our review of the record, we find no basis to question the SSAs ultimate determination that the strengths, weaknesses, and risks reflected in HPs proposal made it technically superior to UCs proposal, given the strengths, weaknesses, and risks in UCs proposal. To the extent UCs protest challenges the agencys evaluation of HPs proposal and the best value determination, the protest raises only disagreement with the agencys judgments and provides no basis for sustaining the protest.
Other Alleged Procedural Flaws
Finally, UCs various protest submissions raise additional arguments challenging the agencys evaluation procedures. Among other things, UC asserts that the technical evaluation was flawed because it was based purely on average numerical point scores without consideration of the underlying strengths and weaknesses of the offerors proposals. Supp. Protest, Feb. 21, 2012, at 8. We disagree.
An agencys calculation of numerical averages in performing its evaluation is not per se improper, since calculation of point scores can properly serve as guides to intelligent decisionmaking. See, e.g., SAMS El Segundo, LLC, B-291620, B-291620.2, Feb. 3, 2003, 2003 CPD ¶ 44 at 17. In reviewing an agencys evaluation, we will consider whether that evaluation, and the subsequent award decision, reasonably reflects the relative qualities of the competing proposals. Id.; see also FAR § 15.305(a)(requiring consideration of relative qualities of proposals).
Here, the record shows that, in addition to assignment of numerical point scores, the TEP consensus report, signed by each of the TEP members, includes narrative discussions of the multiple strengths and weaknesses that were assigned to each offerors proposal under each evaluation factor. AR, Tab 12, Final TEP Report (UC), attach. B; SAR, Tab 5, Final TEP Report (HP), attach. B. Based on our review of the record, as discussed above, we conclude that the agencys evaluation reasonably reflects the relative qualities of the competing proposals. Accordingly, UCs assertion that the technical evaluation was flawed due to the agencys calculation of numerical point scores is without merit.
Similarly, UC argues that the source selection process was flawed in that agency evaluators failed to adequately document their consensus findings, and that the evaluation record reflects an inadequate correlation between the evaluators findings and the source selection decision. We have reviewed the entire record, along with each of UCs various allegations, and find no basis to sustain the protest.
The protest is denied.
Lynn H. Gibson
 The RFTOP noted that CDC is responsible for promoting health and quality of life by preventing and controlling disease, injury, and disability; that CDC is an information intensive organization; and that its dependence on information technology and related services is essential to CDCs successful performance of its mission. Agency Report (AR), Feb. 9, 2012, Tab 5, RFTOP amend. 2, at 4-5.
 The RFTOP was provided to contractors that had previously been awarded multiple award indefinite-delivery indefinite-quantity contracts under CDC Information Management Services Contract No. 200-2010-37186.
 The solicitation provided that, out of a possible 100 points for non-price factors, technical approach was worth 35 points, management plan was worth 20 points, and staffing plan, similar experience, and transition/startup plan were each worth 15 points. Id. at 54. Regarding evaluation of price, the solicitation provided that a price analysis may be conducted to determine the reasonableness of the Offerors price proposal. Id. at 57.
 The other two offerors proposals were rejected by the agency as technically unacceptable and are not further discussed.
 The government estimated a total of 1,016,400 labor hours to perform all tasks. Supplemental Agency Report (SAR), Mar. 12, 2012, at 4; AR, Tab 5, RFTOP amend. 2, at 26-27, 50-51.
 UC states that it initially proposed staffing levels below historical levels, and proposed hourly rates that, for several classifications, decreased in option years. Protest at 8.
 The summary sheet of UCs price proposal erroneously stated that the total price was [deleted]. AR, Tab 8, UC Price Proposal, at 1. There is no dispute that this figure fails to include the price UC proposed for the base contract period (which was reflected elsewhere in UCs price proposal) and that the properly calculated total price of UCs initial proposal was $61,084,352. AR at 12.
 In its revised proposal, UC also increased its labor rates. Protest at 7.
 UC initially asserted that the agencys discussions were also misleading with regard to UCs proposed labor rates, Protest at 7-8, but subsequently withdrew that allegation. UC Comments/Supp. Protest, Feb. 21, 2012, at 29.
 As noted above, UCs initial proposal reflected total staffing of [deleted] labor hours, while HPs initial proposal reflected total staffing of [deleted] labor hours; that is, HPs initial proposal contemplated nearly [deleted] percent more labor than UCs initial proposal.
 As noted above, UC is the incumbent contractor for services currently provided by the MTDC team.
 There is no dispute that performance of the non-MTDC activities will constitute a significant portion of the contract requirements. For example, UC acknowledges that the DSS data center is larger [than the MTDC center] with more servers. Protest at 13.
 The RFTOP required surge capacity response to, among other things, pandemic flu, natural disasters and terrorist activities. RFTOP at 26-27.
 Following receipt of the agency report responding to its initial protest, UC identified certain factual errors made in the contracting officers statement and agency counsels legal memorandum with regard to the staffing levels proposed by the offerors. UC maintains that such post-award, post-protest errors provide additional bases for sustaining the protest. They do not. In reviewing whether an agencys procurement decision was reasonable and consistent with applicable law, regulation, and the terms of a solicitation, we consider the agencys contemporaneous evaluation record. Here, as discussed above, the record shows that the agency considered each offerors proposed staffing levels on a task-by-task basis, specifically discussing the staffing proposed for several of the tasks with the offerors. Overall, our review of the contemporaneous evaluation record provides no basis to question the agencys source selection decision, and the agencys post-award, post-protest errors do not alter that conclusion.