Protest of SSA Contract Award for Network-Based Services

B-286201,B-286201.2,B-286201.3: Dec 14, 2000

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A firm protested a Social Security Administration (SSA) contract award for network-based services, contending that the price evaluation of the awardee's proposal was unreasonable and inconsistent with the terms of the solicitation because SSA did not evaluate all of the FTS 2001 costs associated with the awardee's proposed solution. GAO held that (1) the awardee's proposal was based on a solution that included costs outside the contract, but the awardee did not identify these costs in the proposal and (2) SSA did not evaluate these costs, and the protester was prejudiced by this misevaluation. Accordingly, the protest was sustained, and GAO recommended that SSA (1) reopen the competition, amend the solicitation as may be appropriate, request and evaluate revised proposals, and make an award decision consistent with the terms of the solicitation, (2) terminate the awardee's contract and make award to another bidder, if otherwise appropriate, and (3) reimburse the protester for its protest costs.