[Protest of VA Contract Award for Telephone Maintenance Services]

B-257496: Sep 30, 1994

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A firm protested a Department of Veterans Affairs (VA) contract award for telephone maintenance services, contending that: (1) VA improperly eliminated the requirement for manufacturer support and revealed its bid prices to other bidders; (2) VA issued improper solicitation amendments; (3) the awardee could not provide certain required services; and (4) VA improperly evaluated its bid. GAO held that: (1) the protester untimely filed its protest that VA improperly eliminated the support requirement and revealed its bid prices more than 10 days after it received notice of adverse action on its agency-level protest; (2) the protester untimely filed its protest of the solicitation amendments after bid opening; (3) it would not review the awardee's affirmative responsibility determination, since there was no evidence of fraud or VA failure to follow definitive responsibility criteria; and (4) VA properly made award to the technically superior bidder. Accordingly, the protest was dismissed.