[Protests of OCHAMPUS Contract Award for Managed Health Care and Associated Administrative Services]

B-254397.15,B-254397.16,B-254397.17,B-254397.18,B-254397.19: Jul 27, 1995

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Two firms protested an Office of Civilian Health and Medical Program of the Uniformed Services (OCHAMPUS) contract award, contending that the award was improper due to an organizational conflict of interest. GAO held that: (1) the conflict of interest took place during the proposal evaluations; (2) OCHAMPUS acted unreasonably in assessing the significance of the organizational conflict of interest; and (3) OCHAMPUS did not take reasonable steps to avoid, neutralize, or mitigate the conflict. Accordingly, the protests were sustained and GAO recommended that OCHAMPUS: (1) terminate the awardee's contract and make award to the bidder offering the best value; and (2) reimburse the protester's for their protest costs.