Executive Guide:

Measuring Performance and Demonstrating Results of Information Technology Investments (Exposure Draft) (Superseded by AIMD-98-99)

AIMD-97-163: Published: Sep 1, 1997. Publicly Released: Sep 1, 1997.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

This publication has been superseded by AIMD-98-99. GAO published a guide to aid federal agencies in understanding and devising effective information technology (IT) measurement implementation approaches. The guide presents information on: (1) the demand for performance measurement; (2) fundamental practices and the foundation of IT performance measurement; (3) practice areas for: (a) following an IT results chain; (b) following a balanced scorecard approach; (c) target measures, results, and accountability at decisionmaking tiers; (d) building a comprehensive measurement, data collection, and analysis capability; and (e) strengthening IT processes to improve mission performance; and (4) key lessons learned for effective implementation.

Sep 29, 2016

Sep 26, 2016

Sep 15, 2016

Sep 14, 2016

Sep 8, 2016

Jun 29, 2016

Jun 22, 2016

Jun 10, 2016

Jun 9, 2016

Jun 2, 2016

Looking for more? Browse all our products here