[Protest of Army Contract Award for Maintenance and Repair Services]

A firm protested an Army contract award for housing repairs, contending that the Army: (1) conducted an improper cost/technical tradeoff; and (2) improperly evaluated the proposals. GAO held that the Army failed to properly document its proposal evaluation and cost/technical tradeoff. Accordingly, the protest was sustained, and GAO recommended that the Army: (1) allow bidders to make new oral presentations and to submit revised written portions of their proposals; (2) make an adequate record of the revised oral presentations and proposal evaluations; (3) conduct discussions, if deemed necessary; (4) terminate the awardee's contract and make award to another bidder, if otherwise appropriate; and (5) reimburse the protester for its protest costs.