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[Protest of VA Contract Award for Eyeglasses]

B-281693 Published: Mar 22, 1999. Publicly Released: Mar 22, 1999.
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Highlights

A firm protested a Department of Veterans Affairs (VA) contract award for commercial item prescription eyeglasses and services for VA beneficiaries, contending that its bid was low. GAO held that VA failed to: (1) document the reasonableness of its tradeoff decision; and (2) evaluate the proposals in accordance with the solicitation's stated evaluation criteria. Accordingly, the protest was sustained, and GAO recommended that VA: (1) perform and document a proper cost/technical tradeoff; (2) refer the matter to the Small Business Administration for review under its certificate of competency procedures if the protester is found to be nonresponsible; (3) terminate the awardee's contract for convenience, if a different award determination results; and (4) reimburse the protester for its protest costs.

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