[Claim for Refund of Army Fee for Household Goods Damage]

A firm appealed the denial of its claim for a refund of $150, which the Department of the Army withheld for damage to household goods it transported for an Army member, contending that the: (1) inventory sheet showed that the damage existed at the time it picked up the goods; and (2) repair estimate contained no supporting details. GAO held that the: (1) claimant lacked compelling evidence showing preexisting damage; (2) Army had inventory sheets showing that the claimant took no exceptions to the condition of the goods; and (3) claimant's contention regarding the repair estimate lacked merit, since its liability indebtedness was much less than the repair amount. Accordingly, the claim was denied.