[Protest of GSA Contract Award for Janitorial Services]

A firm protested a General Services Administration (GSA) contract award for janitorial services, contending that: (1) GSA allowed the awardee to correct an alleged error in its bid, which displaced the protester as the low bidder; and (2) there was more than one reasonable explanation for the bid error. The solicitation required bidders to submit monthly prices, but the contracting officer suspected a mistake in the awardee's bid because the price appeared to be an annual total, which the awardee confirmed. The protester noted that the error could have been caused by a misplaced decimal point and the awardee could have intended to bid a monthly price of 10 percent of the amount it alleged to be an annual total. GAO held that: (1) GSA reasonably determined the existence and nature of the error from the bid itself; (2) GSA did not act improperly in requesting confirmation of the awardee's monthly bid price; and (3) the awardee's total bid price supported its claim regarding the nature of the error. Accordingly, the protest was denied.