Efficiency and Effectiveness of General Services Administration Motor Pools

General Services Administration (GSA) motor pool operations in Seattle SEA-TAC, Boise, and Portland-Vancouver were reviewed. The pools are generally providing good, economical service to their customers, but management action is needed in several areas. At the Seattle SEA-TAC area, GSA should: perform a feasibility study to determine the possibility of purchasing (or leasing) motor pool space within convenient commuter distance of SEA-TAC Airport, concentrating on a total GSA operation; fully state its parking and vehicle storage requirements in its contracts; and place appropriate signs at contractor locations and SEA-TAC for better GSA visibility. A comparison of the Boise motor pool operations at old and new locations showed that the cost of operating the portion of the pool at the old location was not justified. Changes are also needed in vehicle pickup and drop-off procedures for Government travelers to and from the airport. At the Portland-Vancouver motor pool, improvement is needed in internal control over the use of inventory and equipment. (HTW)