Equal Opportunity:

Survey of Effectiveness and Need for Equal Employment Opportunity Training at Department of Housing and Urban Development, Region IV

B-70896: Published: Apr 25, 1977. Publicly Released: Oct 27, 1983.

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A survey of Equal Employment Opportunity (EEO) training provided at Region IV, Department of Housing and Urban Development, focused on kinds of training, selection of participants, and evaluation of results.

Two categories of training were provided: skills and orientation. Skills training was provided for individuals directly involved in EEO programs. Orientation courses, designed to provide knowledge of legal and policy requirements, were provided for managerial and supervisory personnel. Because attendance was based largely on an individual's availability rather than need, very few individuals designated for courses actually attended them. Training needs were not coordinated or monitored at the regional level. As a result, some principals received extensive training while others received none. Some supervisors did not receive EEO training, because it was not included in their supervisory course. Training data was found to be incomplete and inaccurate, and results of training had not been evaluated properly at the time of the GAO study. Some principals traveled to other training centers although courses were available at Atlanta.

Recommendations for Executive Action

  1. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: Procedures should be developed to identify persons requiring training, establish an annual schedule, provide for record maintenance, and evaluate training impact.

    Agency Affected:

  2. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The regional administrator should: (1) develop procedures to identify training needs, establish an annual schedule, and provide for record maintenance; (2) enforce procedures for record-keeping at local levels; (3) assess training impact; and (4) require use of training courses within the region when feasible.

    Agency Affected:

  3. Status: Closed

    Comments: Please call 202/512-6100 for additional information.

    Recommendation: The commanding officer should: (1) implement a system to accurately record training received; and (2) take action to devise a method for effectively evaluating EEO training to determine what impact it is having on the achievement of EEO goals.

    Agency Affected:

 

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