Federal Leadership Capacity and Continuity
Perhaps the single most important element of successful management improvement and transformation initiatives is the demonstrated commitment of top leaders, as shown by their personal involvement in reform efforts.
The GPRA Modernization Act of 2010 (GPRAMA) requires several new leadership structures and responsibilities aimed at sustaining attention on performance improvement efforts at both the agency and government-wide levels. For example, GPRAMA assigns responsibilities to a Chief Operating Officer (COO) in each agency to improve agency management and performance.
GAO has developed strategies for determining the appropriate type of COO/Chief Management Officer (CMO) positions in federal agencies and the key strategies for implementing these positions, including providing for the continuity of leadership through term or career appointments.
Key Strategies for Implementing COO/CMO Positions
- Define the specific roles and responsibilities of the COO/CMO Position.
- Ensure that the COO/CMO has a high level of authority and clearly delineated reporting relationships.
- Foster good executive-level working relationships for maximum effectiveness.
- Establish integration and transformation structures and processes in addition to the COO/CMO position.
- Promote individual accountability and performance through specific job qualifications and effective performance management.
- Provide for continuity of leadership in the COO/CMO position.
Managing for Results
GAO-11-617T, May 10, 2011
GAO-11-466T, Mar 16, 2011
GAO-08-34, Nov 1, 2007
Managing For Results
GAO-13-356, Apr 16, 2013
Recovering Servicemembers and Veterans
GAO-13-5, Nov 16, 2012
Driver's License Security
GAO-12-893, Sep 21, 2012
GAO-12-809, Sep 18, 2012
Operational Contract Support
GAO-12-1026T, Sep 12, 2012
Personnel Security Clearances
GAO-12-815T, Jun 21, 2012
DHS Human Capital
GAO-12-264, Feb 10, 2012
Environmental Protection Agency
GAO-12-236T, Nov 17, 2011
Preventing Sexual Harassment
GAO-11-809, Sep 21, 2011
GAO-11-208, Mar 2, 2011