This is the accessible text file for GAO report number GAO-04-280 entitled 'Consumer Protection: Federal and State Agencies Face Challenges in Combating Predatory Lending' which was released on February 24, 2004. This text file was formatted by the U.S. General Accounting Office (GAO) to be accessible to users with visual impairments, as part of a longer term project to improve GAO products' accessibility. Every attempt has been made to maintain the structural and data integrity of the original printed product. Accessibility features, such as text descriptions of tables, consecutively numbered footnotes placed at the end of the file, and the text of agency comment letters, are provided but may not exactly duplicate the presentation or format of the printed version. The portable document format (PDF) file is an exact electronic replica of the printed version. We welcome your feedback. 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Report to the Chairman and Ranking Minority Member, Special Committee on Aging, U.S. Senate: January 2004: CONSUMER PROTECTION: Federal and State Agencies Face Challenges in Combating Predatory Lending: [Hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-04-280]: GAO Highlights: Highlights of GAO-04-280, a report to the Chairman and Ranking Minority Member, Special Committee on Aging, U.S. Senate Why GAO Did This Study: While there is no universally accepted definition, the term “predatory lending” is used to characterize a range of practices, including deception, fraud, or manipulation, that a mortgage broker or lender may use to make a loan with terms that are disadvantageous to the borrower. No comprehensive data are available on the extent of these practices, but they appear most likely to occur among subprime mortgages—those made to borrowers with impaired credit or limited incomes. GAO was asked to examine actions taken by federal agencies and states to combat predatory lending; the roles played by the secondary market and by consumer education, mortgage counseling, and loan disclosure requirements; and the impact of predatory lending on the elderly. What GAO Found: While only one federal law—the Home Ownership and Equity Protection Act—is specifically designed to combat predatory lending, federal agencies have taken actions, sometimes jointly, under various federal consumer protection laws. The Federal Trade Commission (FTC) has played the most prominent enforcement role, filing 19 complaints and reaching multimillion dollar settlements. The Departments of Justice and Housing and Urban Development have also entered into predatory lending-related settlements, using laws such as the Fair Housing Act and the Real Estate Settlement Procedures Act. Federal banking regulators, including the Federal Reserve Board, report little evidence of predatory lending by the institutions they supervise. However, the nonbank subsidiaries of financial and bank holding companies—financial institutions which account for a significant portion of subprime mortgages—are subject to less federal supervision. While FTC is the primary federal enforcer of consumer protection laws for these entities, it is a law enforcement agency that conducts targeted investigations. In contrast, the Board is well equipped to routinely monitor and examine these entities and, thus, potentially deter predatory lending activities, but has not done so because its authority in this regard is less clear. As of January 2004, 25 states, as well as several localities, had passed laws to address predatory lending, often by restricting the terms or provisions of certain high-cost loans; however, federal banking regulators have preempted some state laws for the institutions they supervise. Also, some states have strengthened their regulation and licensing of mortgage lenders and brokers. The secondary market—where mortgage loans and mortgage-backed securities are bought and sold—benefits borrowers by expanding credit, but may facilitate predatory lending by allowing unscrupulous lenders to quickly sell off loans with predatory terms. In part to avoid certain risks, secondary market participants perform varying degrees of “due diligence” to screen out loans with predatory terms, but may be unable to identify all such loans. GAO’s review of literature and interviews with consumer and federal officials suggest that consumer education, mortgage counseling, and loan disclosure requirements are useful, but may be of limited effectiveness in reducing predatory lending. A variety of factors limit their effectiveness, including the complexity of mortgage transactions, difficulties in reaching target audiences, and counselors’ inability to review loan documents. While there are no comprehensive data, federal, state, and consumer advocacy officials report that the elderly have disproportionately been victims of predatory lending. According to these officials and relevant studies, older consumers may be targeted by predatory lenders because, among other things, they are more likely to have substantial home equity and may have physical or cognitive impairments that make them more vulnerable to an unscrupulous mortgage lender or broker. What GAO Recommends: GAO suggests that Congress consider providing the Federal Reserve Board with the authority to routinely monitor and, as necessary, examine nonbank mortgage lending subsidiaries of financial and bank holding companies to ensure compliance with federal consumer protection laws applicable to predatory lending. Congress should also consider giving the Board specific authority to initiate enforcement actions under those laws against these nonbank mortgage lending subsidiaries. www.gao.gov/cgi-bin/getrpt?GAO-04-280. To view the full product, including the scope and methodology, click on the link above. For more information, contact David G. Wood at 202-512-8678 or woodd@gao.gov. [End of section] Contents: Transmittal Letter: Executive Summary: Purpose: Background: Results in Brief: Principal Findings: Matters for Congressional Consideration: Agency Comments and Our Evaluation: Chapter 1: Introduction: The Nature and Attributes of Predatory Lending: Emergence of Subprime Mortgage Market: The Extent of Predatory Lending Is Unknown: Emergence of Predatory Lending As Policy Issue: Objectives, Scope, and Methodology: Chapter 2: Federal Agencies Have Taken Steps to Address Predatory Lending, but Face Challenges: Federal Agencies Use a Variety of Laws to Address Predatory Lending Practices: Federal Agencies Have Taken Some Enforcement Actions, but Banking Regulators Have Focused on Guidance and Regulatory Changes: Jurisdictional Issues Related to Nonbank Subsidiaries Challenge Efforts to Combat Predatory Lending: Conclusions: Matters for Congressional Consideration: Agency Comments and Our Evaluation: Chapter 3: States Have Enacted and Enforced Laws to Address Predatory Lending, but Some Laws Have Been Preempted: States and Localities Have Addressed Predatory Lending through Legislation, Regulation, and Enforcement Actions: Activities in North Carolina and Ohio Illustrate State Approaches to Predatory Lending: Regulators Have Determined That Federal Law Preempts Some State Predatory Lending Laws, but Views on Preemption Differ: Chapter 4: The Secondary Market May Play a Role in Both Facilitating and Combating Predatory Lending: The Development of a Secondary Market for Subprime Loans Can Benefit Consumers: The Secondary Market for Subprime Loans Can Facilitate Predatory Lending: Due Diligence Can Help Purchasers Avoid Predatory Loans, but Efforts Vary among Secondary Market Participants: Assignee Liability May Help Deter Predatory Lending but Can Also Have Negative Unintended Consequences: Chapter 5: The Usefulness of Consumer Education, Counseling, and Disclosures in Deterring Predatory Lending May Be Limited: Many Consumer Education and Mortgage Counseling Efforts Exist, but Several Factors Limit Their Potential to Deter Predatory Lending: Disclosures, Even If Improved, May Be of Limited Use in Deterring Predatory Lending: Chapter 6: Elderly Consumers May Be Targeted for Predatory Lending: A Number of Factors Make Elderly Consumers Targets of Predatory Lenders: Some Education and Enforcement Efforts Focus on Elderly Consumers: Appendixes: Appendix I: FTC Enforcement Actions Related to Predatory Lending: Appendix II: Comments from the Board of Governors of the Federal Reserve System: Appendix III: Comments from the Department of Justice: Appendix IV: Comments from the Department of Housing and Urban Development: Appendix V: Comments from the National Credit Union Administration: Appendix VI: GAO Contacts and Staff Acknowledgments: GAO Contacts: Staff Acknowledgments: Table: Table 1: Preemption Determinations Issued by OCC, OTS, and NCUA Related to Predatory Mortgage Lending Laws: Figures: Figure 1: Federal Laws and Statutes Used to Address Lending Practices Generally Considered to be Predatory: Figure 2: Structure and Federal Oversight of Mortgage Lenders: Figure 3: States and Localities That Have Enacted Predatory Lending Laws: Figure 4: Steps in the Securitization of Residential Mortgages: Abbreviations: CRA: Community Reinvestment Act: DOJ: Department of Justice: ECOA: Equal Credit Opportunity Act: FDIC: Federal Deposit Insurance Corporation: FHA: Federal Housing Administration: FTC: Federal Trade Commission: GAO: General Accounting Office: GSE: government-sponsored enterprise: HMDA: Home Mortgage Disclosure Act: HOEPA: Home Ownership and Equity Protection Act: HUD: Department of Housing and Urban Development: NCUA: National Credit Union Administration: OCC: Office of the Comptroller of the Currency: OTS: Office of Thrift Supervision: RESPA: Real Estate Settlement Procedures Act: TILA: Truth in Lending Act: Transmittal Letter January 30, 2004: The Honorable Larry E. Craig: Chairman: The Honorable John Breaux: Ranking Minority Member: Special Committee on Aging: United States Senate: This report responds to your request that we evaluate issues related to predatory home mortgage lending. As you requested, this report reviews (1) federal laws related to predatory lending and federal agencies' efforts to enforce them, (2) actions taken by states to address predatory lending, (3) the secondary market's role in facilitating or inhibiting predatory lending, (4) how consumer education, mortgage counseling, and loan disclosures may deter predatory lending, and (5) the relationship between predatory lending activities and elderly consumers. This report includes a Matter for Congressional Consideration. As agreed with your office, we plan no further distribution of this report until 30 days from its issuance date unless you publicly release its contents sooner. We will then send copies of this report to the Chairman and Ranking Minority Member of the Senate Committee on Banking, Housing, and Urban Affairs; the Chairman and Ranking Minority Member of the House Committee on Financial Services; the Secretary of the Department of Housing and Urban Development; the Secretary of the Department of the Treasury; the Chairman of the Federal Trade Commission; the Chairman of the Board of Governors of the Federal Reserve System; the Chairman of the Federal Deposit Insurance Corporation; the Comptroller of the Currency; the Director of the Office of Thrift Supervision; the Chairman of the National Credit Union Administration; and other interested parties. Copies will also be made available to others upon request. In addition, this report will be available at no charge on the GAO Web site at [Hyperlink, http:// www.gao.gov]. This report was prepared under the direction of Harry Medina, Assistant Director. Please contact Mr. Medina at (415) 904-2000 or me at (202) 512-8678 if you or your staff have any questions about this report. Major contributors to this report are listed in appendix VI. Signed by: David G. Wood: Director, Financial Markets and Community Investment: [End of section] Executive Summary: Purpose: Each year, millions of American consumers take out mortgage loans through mortgage brokers or lenders to purchase homes or refinance existing mortgage loans. While the majority of these transactions are legitimate and ultimately benefit borrowers, some have been found to be "predatory"--that is, to contain terms and conditions that ultimately harm borrowers. Loans with these features, often targeted at the elderly, minorities, and low-income homeowners, can strip borrowers of home equity built up over decades and cause them to lose their homes. The Chair and Ranking Member of the Senate Special Committee on Aging asked GAO to examine the efforts under way to combat predatory lending. GAO reviewed (1) federal laws related to predatory lending and federal agencies' efforts to enforce them, (2) actions taken by states to address predatory lending, (3) the secondary market's role in facilitating or inhibiting predatory lending, (4) how consumer education, mortgage counseling, and loan disclosures may deter predatory lending, and (5) the relationship between predatory lending activities and elderly consumers. The scope of this work was limited to home mortgage lending and did not include other forms of consumer loans. To address these objectives, GAO reviewed data and interviewed officials from federal, state, and local agencies and from industry and consumer advocacy groups; examined federal, state, and local laws; and reviewed relevant literature. At GAO's request, federal agencies identified enforcement or other actions they have taken to address predatory lending. GAO also obtained data from publicly available databases; the data were analyzed and found to be sufficiently reliable for this report. Chapter 1 provides the details of the scope and methodology of this report. The work was conducted between January 2003 and January 2004 in accordance with generally accepted government auditing standards. Background: While there is no uniformly accepted definition of predatory lending, a number of practices are widely acknowledged to be predatory. These include, among other things, charging excessive fees and interest rates, lending without regard to borrowers' ability to repay, refinancing borrowers' loans repeatedly over a short period of time without any economic gain for the borrower, and committing outright fraud or deception--for example, falsifying documents or intentionally misinforming borrowers about the terms of a loan.[Footnote 1] These types of practices offer lenders that originate predatory loans potentially high returns even if borrowers default, since many of these loans require excessive up-front fees. No comprehensive data are available on the incidence of these practices, but banking regulators, consumer advocates, and industry participants generally agree that predatory loans are most likely to occur in the market for "subprime" loans. The subprime market serves borrowers who have limited incomes or poor or no credit histories, in contrast with the prime market, which encompasses traditional lenders and borrowers with credit histories that put them at low risk of default. Originators of subprime loans most often are mortgage and consumer finance companies but can also be banks, thrifts, and other institutions. Serious data limitations make the extent of predatory lending difficult to determine. However, there have been a number of major settlements resulting from government enforcement actions or private party lawsuits in the last 5 years that have accused lenders of abusive practices affecting large numbers of borrowers. For example, in October 2002, Household International, a large home mortgage lender, agreed to pay up to $484 million to homeowners to settle states' allegations that it used unfair and deceptive lending practices to make mortgage loans with excessive interest and fees. In addition, the rate of foreclosures of subprime loans has increased substantially since 1990, far exceeding the rate of increase for subprime originations. Some consumer groups and industry observers have attributed this development, at least in part, to an increase in abusive lending, particularly of loans made without regard to borrowers' ability to repay. Additionally, groups such as legal services agencies have reported seeing an ever-greater number of consumers, particularly the elderly and minorities, who are in danger of losing their homes as a result of predatory lending practices. Results in Brief: Federal agencies have addressed predatory lending under a variety of federal laws, including the Home Ownership and Equity Protection Act (HOEPA), which was an amendment to the Truth in Lending Act (TILA) designed specifically to combat predatory lending, and other consumer protection laws such as the Federal Trade Commission Act (FTC Act), TILA generally, and the Real Estate Settlement Procedures Act (RESPA). The Federal Trade Commission (FTC) has played a prominent role because it is responsible for implementing and enforcing certain federal laws among lending institutions that are not supervised by federal banking regulators. As of December 2003, FTC reported that it had taken 19 enforcement actions against mortgage lenders and brokers for predatory practices, including some actions that have resulted in multimillion dollar settlements. The Department of Housing and Urban Development's (HUD) enforcement activities related to abusive lending have focused on criminal fraud in its Federal Housing Administration (FHA) loan insurance program. The federal banking regulators--the Federal Deposit Insurance Corporation (FDIC), Board of Governors of the Federal Reserve System (the Board), Office of the Comptroller of the Currency (OCC), Office of Thrift Supervision (OTS), and National Credit Union Administration (NCUA)--report little evidence of predatory lending by the depository institutions that they supervise. However, concerns exist about nonbank mortgage lending companies that are owned by financial or bank holding companies, which have been involved in several notable enforcement actions involving allegations of abusive lending practices. While FTC has clear authority to conduct investigations and enforce consumer protection laws among these nonbank mortgage lending companies, as a law enforcement agency its role is to investigate possible violations rather than to act as a supervisory agency with routine monitoring and examination responsibilities. The Board may be better equipped to monitor and examine these subsidiaries' compliance with federal consumer protection laws and thus to deter predatory lending, but it does not have clear authority to do so. According to a database that tracks state and local legislation, 25 states, 11 localities, and the District of Columbia have passed their own laws addressing predatory lending.[Footnote 2] While these laws vary, most of them restrict the terms or provisions of mortgage loans originated within their jurisdictions. In addition, some states have strengthened the regulation and licensing of mortgage lenders and brokers, and state law enforcement agencies and banking regulators have taken a number of enforcement actions under state consumer protection and banking laws. Some federal regulators have asserted that federal law preempts some state predatory lending laws for the institutions they regulate, stating that federally chartered lending institutions should be required to comply with a single uniform set of national regulations. Many state officials and consumer advocates, however, maintain that federal preemption interferes with the states' ability to protect consumers. The secondary market for mortgage loans--which allows lenders and investors to sell and buy mortgages and mortgage-backed securities-- provides lenders with an additional source of liquidity and may benefit borrowers by increasing access to credit and lowering interest rates. But the secondary market may also inadvertently serve to facilitate predatory lending, both by providing a source of funds for unscrupulous originators to quickly sell off loans with predatory terms and by reducing incentives for these originators to ensure that borrowers can repay their loans. Secondary market participants may use varying degrees of "due diligence"--a review and appraisal of legal and financial information--to avoid purchasing loans with abusive terms. Fannie Mae and Freddie Mac--which are relatively recent entrants in the subprime market--have due diligence processes that are designed, in part, to avoid purchasing loans that may have been harmful to consumers. Other firms may use due diligence not necessarily to avoid loans that may have harmed consumers but to avoid loans that are not in compliance with applicable law or that present undue financial or reputation risks. Some states have passed laws making secondary market buyers liable for violations by loan originators, although such laws may have the unintended consequence of reducing the availability of legitimate credit to consumers. A number of federal, state, nonprofit, and industry-sponsored organizations offer consumer education initiatives designed to deter predatory lending by, among other things, providing information about predatory practices and working to improve consumers' overall financial literacy. GAO's review of literature and interviews with consumer and federal officials suggest that while tools such as consumer education, mortgage counseling, and disclosures are useful, they may be of limited effectiveness in reducing predatory lending. For instance, consumer education is hampered by the complexity of mortgage transactions and the difficulty of reaching the target audience. Similarly, unreceptive consumers and counselors' lack of access to relevant loan documents can hamper the effectiveness of mortgage counseling efforts, while the sheer volume of mortgage originations each year makes providing universal counseling difficult. And while efforts are under way to improve the federally required disclosures associated with mortgage loans, the complexity of mortgage transactions also hinders these efforts, especially given the lack of financial sophistication among many borrowers who are targeted by predatory lenders. While there are no comprehensive data, government officials and consumer advocacy organizations have reported that elderly consumers have been disproportionately targeted and victimized by predatory lenders. According to these officials and organizations, elderly consumers appear to be favored targets for several reasons--for example, because they may have substantial equity in their homes or live on limited incomes that make them susceptible to offers for quick access to cash. Further, some seniors have cognitive or physical impairments such as poor eyesight, hearing, or mobility that may limit their ability to access competitive sources of credit. Most consumer financial education efforts seek to serve the general consumer population, but a few education initiatives have focused specifically on predatory lending and the elderly. Most legal assistance related to predatory lending aims at assisting the general population of consumers, although some is focused on elderly consumers in particular. Principal Findings: Federal Agencies Have Taken Enforcement and Other Actions to Address Predatory Lending, but Face Challenges: Federal agencies and regulators have used a number of federal laws to combat predatory lending practices. Among the most frequently used laws--HOEPA, the FTC Act, TILA, and RESPA--only HOEPA was specifically designed to address predatory lending. Enacted in 1994, HOEPA places restrictions on certain high-cost loans, including limits on prepayment penalties and balloon payments and prohibitions against negative amortization. However, HOEPA covers only loans that exceed certain rate or fee triggers, and although comprehensive data are lacking, it appears that HOEPA covers only a limited portion of all subprime loans. The FTC Act, enacted in 1914 and amended on numerous occasions, authorizes FTC to prohibit and take action against unfair or deceptive acts or practices in or affecting commerce. TILA and RESPA are designed in part to provide consumers with accurate information about the cost of credit. Other federal laws that have been used to address predatory lending practices include criminal fraud statutes that prohibit certain types of fraud sometimes used in abusive lending schemes, such as forgery and false statements. Also, the Fair Housing Act and Equal Credit Opportunity Act--which prohibit discrimination in housing-related transactions and the extension of credit, respectively--have been used in cases against abusive lenders that have targeted certain protected groups. Using these or other authorities, federal agencies have taken a number of enforcement actions and other steps, such as issuing guidance and revising regulations. * Among federal agencies, FTC has a prominent role in combating predatory lending because of its responsibilities in implementing and enforcing certain federal laws among lending institutions that are not depository institutions supervised by federal banking regulators. FTC has reported that it has filed 19 complaints--17 since 1998--alleging deceptive or other illegal practices by mortgage lenders or brokers and that some actions have resulted in multimillion dollar settlements. For example, in 2002 FTC settled a complaint against a lender charged with engaging in systematic and widespread deceptive and abusive lending practices. According to FTC staff, close to 1 million borrowers will receive about $240 million in restitution under the settlement. * DOJ, which is responsible for enforcing certain federal civil rights laws, has filed an enforcement action on behalf of the FTC and identified two additional enforcement actions it has taken that are related to predatory mortgage lending practices. The statutes DOJ enforces only address predatory lending practices when they are alleged to be discriminatory. * HUD has undertaken enforcement activities related to abusive lending that primarily focus on reducing losses to the FHA insurance fund, most notably violations of criminal fraud statutes and FHA regulations through "property flipping" schemes, which in some cases can harm borrowers by leaving them with mortgage loans that may far exceed the value of their homes.[Footnote 3] HUD has also taken three enforcement actions in abusive mortgage lending cases for violations of RESPA's prohibitions on certain types of fees. * Federal banking regulators have stated that their monitoring and examination activities have uncovered little evidence of predatory lending in federally regulated depository institutions. Four of the five federal banking regulators reported taking no formal enforcement actions involving predatory mortgage lending against the institutions they regulate, while the fifth--OCC--reported that it has taken one formal enforcement action against a bank engaged in abusive mortgage lending. Regulators noted that they have taken informal enforcement actions to address questionable practices raised during the examination process and required their institutions to take corrective action. * The banking regulators have also issued guidance to the institutions they supervise on avoiding direct or indirect involvement in predatory lending. In addition, the Board has made changes to its regulations implementing HOEPA that, among other things, increase the number of loans HOEPA covers. The Board also made changes to its regulations implementing the Home Mortgage Disclosure Act that make it easier to analyze potential patterns of predatory lending. Federal agencies and banking regulators have coordinated their efforts to address predatory lending on certain occasions through participation in interagency working groups and through joint enforcement actions. For example, FTC, DOJ, and HUD coordinated to take an enforcement action against Delta Funding Corporation, with each agency investigating and bringing actions for violations of the laws within its jurisdiction. Issues related to federal oversight and regulation of certain nonbank mortgage lenders may challenge efforts to combat predatory lending. Nonbank mortgage lending companies owned by financial or bank holding companies (nonbank mortgage lending subsidiaries), such as finance and mortgage companies, account for an estimated 24 percent of subprime loan orginations, according to HUD, and some have been the target of notable federal and state enforcement actions involving allegations of abusive lending.[Footnote 4] FTC is the primary federal enforcer of consumer protection laws for these nonbank subsidiaries, but it is a law enforcement rather than supervisory agency. Thus, FTC's mission and resource allocations are focused on conducting investigations in response to consumer complaints and other information rather than on routine monitoring and examination responsibilities. In contrast, the Board conducts periodic examinations of financial and bank holding companies and, under the Bank Holding Company Act, is authorized to monitor and examine the subsidiaries of a bank holding company under certain circumstances. However, this authority does not clearly extend to routine examinations of nonbank subsidiaries of these holding companies with regard to laws pertinent to predatory lending. In addition, the Board does not have specific authority under pertinent federal consumer protection laws to institute an enforcement action against a nonbank subsidiary of a financial or bank holding company. Granting the Board concurrent enforcement authority with the FTC for these nonbank subsidiaries of holding companies could help deter some predatory lending. Many States Have Passed Laws Addressing Predatory Lending, but Federal Agencies Have Preempted Some Statutes: In response to concerns about the growth of predatory lending and the limitations of existing laws, 25 states, the District of Columbia, and 11 localities have passed their own laws addressing predatory lending practices, according to a database that tracks such laws. Most of these laws regulate and restrict the terms and characteristics of high-cost loans--that is, loans that exceed certain rate or fee thresholds. While some state statutes follow the thresholds for covered loans established in HOEPA, many set lower thresholds in order to cover more loans than the federal statute. The statutes vary, but they generally cover a variety of predatory practices, such as balloon payments and prepayment penalties, and some include restrictions on such things as mandatory arbitration clauses that can restrict borrowers' ability to obtain legal redress through the courts. Some states have also increased the regulation of and licensing requirements for mortgage lenders and brokers, in part to address concerns that some unscrupulous lenders and brokers have been responsible for lending abuses and that these entities have not been adequately regulated. For example, some states have increased the educational requirements that lenders and brokers must meet in order to obtain a license. In recent years, state law enforcement agencies and banking regulators have also taken a number of actions against mortgage lenders involving predatory lending. For example, an official from Washington State's Department of Financial Institutions reported that the department had taken several enforcement actions to address predatory lending, including one that resulted in a lender being ordered to return more than $700,000 to 120 Washington borrowers for allegedly deceiving them and charging prohibited fees. Three federal banking regulators--NCUA, OCC, and OTS--have issued opinions stating that federal laws preempt some state predatory lending laws for the institutions that they regulate. The regulators note that such preemption creates a more uniform regulatory framework, relieves lending institutions of the burden of complying with a hodgepodge of state and federal laws, and avoids state laws that may restrict legitimate lending activities. State officials and consumer advocates that oppose preemption argue that federal laws do not effectively protect consumers against predatory lending practices and that federal regulators do not devote sufficient resources toward enforcement of consumer protection laws for the institutions they oversee. The Secondary Market May Benefit Consumers but Can Also Facilitate Predatory Lending: In 2002, an estimated 63 percent of subprime loans, worth $134 billion, were securitized and sold on the secondary market.[Footnote 5] The existence of a secondary market for subprime loans has benefited consumers by increasing the sources of funds available to subprime lenders, potentially lowering interest rates and origination costs for subprime loans. However, the secondary market may also inadvertently facilitate predatory lending by providing a source of funds for unscrupulous originators, allowing them to quickly sell off loans with predatory terms. Further, originators of subprime mortgage loans generally make their profits from high origination fees, and the existence of a secondary market may reduce the incentive for these lenders to ensure that borrowers can repay. Purchasers of mortgage loans undertake a process of due diligence designed to avoid legal, financial, and reputational risk. Prior to the sale, purchasers typically review electronic data containing information on the loans, such as the loan amount, interest rate, and credit score of the borrower. Purchasers also often physically review a sample of individual loans, including such items as the loan application and settlement forms. However, the degree of due diligence purchasers undertake varies. Fannie Mae and Freddie Mac--which are estimated to account for a relatively small portion of the secondary market for subprime loans--told us that they undertake a series of measures aimed at avoiding the purchase of loans with abusive characteristics that may have harmed borrowers. In contrast, according to some market participants, the due diligence of other secondary market purchasers of residential mortgages may be more narrowly focused on the creditworthiness of the loans and on their compliance with federal, state, and local laws. However, even the most stringent efforts cannot uncover some predatory loans. For example, due diligence by secondary market purchasers may be unable to uncover fraud that occurred during the loan underwriting or approval process, some excessive or unwarranted fees, or loan flipping. Under some state and local legislation, purchasers of mortgages or mortgage-backed securities on the secondary market may be liable for violations committed by the originating lenders--referred to as "assignee liability" provisions. HOEPA contains such a provision for loans above certain thresholds, as do the antipredatory lending laws in at least eight states and the District of Columbia, according to a database that tracks state predatory lending laws. Assignee liability is intended to discourage secondary market participants from purchasing loans that may have predatory features and to provide an additional source of redress for victims of abusive lenders. However, according to some secondary market participants, assignee liability can also discourage legitimate lending activity. Secondary market purchasers that are unwilling to assume the potential risks associated with assignee liability provisions have stopped purchasing, or announced their intention to stop purchasing, mortgages originated in areas covered by such provisions. Credit rating agencies--whose decisions influence securitizers' ability to sell the securities--have asserted that assignee liability provisions can make it difficult for them to measure the risk associated with pools of loans. Assignee liability provisions of the Georgia Fair Lending Act were blamed for causing several participants in the mortgage lending industry to withdraw from the market, and the provisions were subsequently repealed. The Usefulness of Consumer Education, Counseling, and Disclosures in Deterring Predatory Lending May Be Limited: In response to widespread concern about low levels of financial literacy among consumers, federal agencies have conducted and funded financial education for consumers as a means of improving consumers' financial literacy and, in some cases, raising consumers' awareness of predatory lending practices. For example, FDIC sponsors a financial literacy program, MoneySmart, which is designed for low-and moderate- income individuals with little banking experience. Other federal agencies, including the Board, FTC, HUD, and OTS, engage in activities such as distributing educational literature, working with community groups, and providing institutions they regulate with guidance on encouraging financial literacy. Federal agencies have also taken some actions to coordinate their efforts to educate consumers about predatory lending. For example, in October 2003, the Interagency Task Force on Fair Lending, which consists of 10 federal agencies, published a brochure that alerts consumers to the potential pitfalls of home equity loans, particularly high-cost loans. A number of states, nonprofits, and trade organizations also conduct consumer financial education activities, which sometimes focus specifically on raising awareness about predatory lending. While representatives of the mortgage lending industry and consumer groups have noted that financial education may make some consumers less susceptible to abusive lending practices, GAO's review of literature and interviews with consumer and federal officials suggest that consumer education by itself has limits as a tool for deterring predatory lending. First, mortgage loans are complex financial transactions, and many different factors--including the interest rate, fees, provisions of the loan, and situation of the borrower--determine whether a loan is in a borrower's best interests. Even an excellent campaign of consumer education is unlikely to provide less sophisticated consumers with enough information to properly assess whether a loan contains abusive terms. Second, predatory lenders and brokers tend to use aggressive marketing tactics that are designed to confuse consumers. Broad-based campaigns to make consumers aware of predatory lending may not be sufficient to prevent many consumers-- particularly those who may be uneducated or unsophisticated in financial matters--from succumbing to such tactics. Finally, the consumers who are often the targets of predatory lenders are also some of the hardest to reach with educational information. Prepurchase mortgage counseling--which can offer a "third party" review of a prospective mortgage loan--may help borrowers avoid predatory loans, in part by alerting consumers to predatory loan terms and practices. HUD supports a network of approximately 1,700 HUD-approved counseling agencies across the country and in some cases provides funding for their activities. While beneficial, the role of mortgage counseling in preventing predatory lending is likely to be limited. Borrowers do not always attend such counseling, and when they do, counselors may not have access to all of the loan documents needed to review the full final terms and provisions before closing. In addition, counseling may be ineffective against lenders and brokers engaging in fraudulent practices, such as falsifying applications or loan documents, that cannot be detected during a prepurchase review of mortgage loan documents. Finally, disclosures made during the mortgage loan process, while important, may be of limited usefulness in reducing the incidence of predatory lending practices. TILA and RESPA have requirements covering the content, form, and timing of the information that must be disclosed to borrowers. However, industry and consumer advocacy groups have publicly expressed dissatisfaction with the current disclosure system. HUD issued proposed rules in July 2002 intended to streamline the disclosure process and make disclosures more understandable and timely, and debate over the proposed rules has been contentious. Although improving loan disclosures would undoubtedly have benefits, once again the inherent complexity of loan transactions may limit any impact on the incidence of predatory lending practices. Moreover, even a relatively clear and transparent system of disclosures may be of limited use to borrowers who lack sophistication about financial matters, are not highly educated, or suffer physical or mental infirmities. Finally, as with mortgage counseling, revised disclosure requirements would not necessarily help protect consumers against lenders and brokers that engage in outright fraud or that mislead borrowers about the terms of loans in the disclosure documents themselves. Predatory Lenders May Target Elderly Consumers: Consistent observational and anecdotal evidence, along with some limited data, indicates that, for a variety of reasons, elderly homeowners are disproportionately the targets of predatory lending. Abusive lenders tend to target homeowners who have substantial equity in their homes, as many older homeowners do. In addition, some brokers and lenders aggressively market home equity loans as a source of cash, particularly for older homeowners who may have limited incomes but require funds for major home repairs or medical expenses. Moreover, diseases and physical impairments associated with aging--such as declining vision, hearing, or mobility--can restrict elderly consumers' ability to access financial information and compare credit terms. Some older persons may also have diminished cognitive capacity, which can impair their ability to comprehend and make informed judgments on financial issues. Finally, several advocacy groups have noted that some elderly people lack social and family support systems, potentially increasing their susceptibility to unscrupulous lenders who may market loans by making home visits or offering other personal contact. Because the elderly may be more susceptible to predatory lending, government agencies and consumer advocacy organizations have focused some of their education efforts on this population. For example, the Justice Department offers on its Web site the guide "Financial Crimes Against the Elderly," which includes references to predatory lending. The Department of Health and Human Services' Administration on Aging provides grants to state and nonprofit agencies for programs aimed at preventing elder abuse, including predatory lending practices targeting older consumers. The AARP, which represents Americans age 50 and over, sponsors a number of financial education efforts, including a borrower's kit that contains tips for avoiding predatory lending. Consumer protection and fair lending laws that have been used to address predatory lending do not generally have provisions specific to elderly persons, although the Equal Credit Opportunity Act does prohibit unlawful discrimination on the basis of age in connection with any aspect of a credit transaction. Federal and state enforcement actions and private class-action lawsuits involving predatory lending generally seek to provide redress to large groups of consumers. Little comprehensive data exist on the age of consumers involved in these actions, but a few cases have involved allegations of predatory lending targeting elderly borrowers. For example, FTC, six states, AARP, and private plaintiffs settled a case with First Alliance Mortgage Company in March 2002 for more than $60 million. An estimated 28 percent of the 8,712 borrowers represented in the class-action suit were elderly. The company was accused of using misrepresentation and unfair and deceptive practices to lure senior citizens and those with poor credit histories into entering into abusive loans. In addition, some nonprofit groups-- such as the AARP Foundation Litigation, the National Consumer Law Center, and South Brooklyn Legal Services' Foreclosure Prevention Project--provide legal services that focus, in part, on helping elderly victims of predatory lending. Matters for Congressional Consideration: To enable greater oversight of and potentially deter predatory lending from occurring at certain nonbank lenders, Congress should consider making appropriate statutory changes to grant the Board of Governors of the Federal Reserve System the authority to routinely monitor and, as necessary, examine the nonbank mortgage lending subsidiaries of financial and bank holding companies for compliance with federal consumer protection laws applicable to predatory lending practices. Also, Congress should consider giving the Board specific authority to initiate enforcement actions under those laws against these nonbank mortgage lending subsidiaries. Agency Comments and Our Evaluation: GAO provided a draft of this report to the Board, DOJ, FDIC, FTC, HUD, NCUA, OCC, OTS, and the Department of the Treasury for review and comment. The agencies provided technical comments that have been incorporated where appropriate. In addition, the Board, DOJ, FDIC, FTC, HUD, and NCUA provided general comments, which are discussed in greater detail at the end of chapter 2. The written comments of the Board, DOJ, HUD, and NCUA are printed in appendixes II through V. The Board commented that, while the existing structure has not been a barrier to Federal Reserve oversight, the approach recommended in our Matter for Congressional Consideration would likely be beneficial by catching some abusive practices that might not be caught otherwise. The Board also noted that the approach would pose tradeoffs, such as different supervisory schemes being applied to nonbank mortgage lenders based on whether or not they are part of a holding company, and additional costs. Because nonbank mortgage lenders that are part of a financial or bank holding company currently can be examined by the Board in some circumstances, they are already subject to a different supervisory scheme than other such lenders. We agree that the costs to the lenders and the Board would increase to the extent the Board exercised any additional authority to monitor and examine nonbank lenders, and believe that Congress should consider both the potential costs and benefits of clarifying the Board's authorities. The FTC expressed concern that our report could give the impression that we are suggesting that Congress consider giving the Board sole jurisdiction--rather than concurrent jurisdiction with FTC--over nonbank subsidiaries of holding companies. Our report did not intend to suggest that the Congress make any change that would necessarily affect FTC's existing authority for these entities, and we modified the report to clarify this point. DOJ commented that the report will be helpful in assessing the department's role in the federal government's efforts to develop strategies to combat predatory lending. DOJ disagreed with our inclusion in the report of "property or loan flips," which it said was a traditional fraud scheme but not a type of predatory lending. As we noted in our report, there is no precise definition of predatory lending. We incorporated a discussion of property flipping--quick resales of recently sold FHA properties--because HUD officials characterize some of these schemes as involving predatory practices that can harm borrowers. We included loan flipping--the rapid and repeated refinancing of a loan without benefit to the borrower--in our report because this is widely characterized in the literature and by federal, state, and nonprofit agency officials as a predatory lending practice. FDIC noted that our Matter for Congressional Consideration focuses on nonbank subsidiaries of holding companies even though these entities comprise, according to HUD, only about 20 percent of all subprime lenders. We recognize that our Matter does not address all subprime lenders or other institutions that may be engaging in predatory lending, but believe it represents a potential step in addressing predatory lending among a significant segment of mortgage lenders. NCUA said that the report provides a useful discussion of the issues and the agency concurs with our Matter for Congressional Consideration. HUD, in its comment letter, described a variety of actions it has taken that it characterized as combating predatory lending, particularly with regard to FHA-insured loans. [End of section] Chapter 1: Introduction: In recent years, abuses in home mortgage lending--commonly referred to as "predatory lending"--have increasingly garnered the attention and concern of policymakers, consumer advocates, and participants in the mortgage lending industry.[Footnote 6] Once relatively rare, government enforcement actions and private party lawsuits against institutions accused of abusive home mortgage lending have increased dramatically in the last 10 years. In 2002 alone, there were dozens of settlements resulting from accusations of abusive lending. In the largest of these, a major national mortgage lender agreed to pay up to $484 million to tens of thousands of affected consumers. The Nature and Attributes of Predatory Lending: Predatory lending is an umbrella term that is generally used to describe cases in which a broker or originating lender takes unfair advantage of a borrower, often through deception, fraud, or manipulation, to make a loan that contains terms that are disadvantageous to the borrower. While there is no universally accepted definition, predatory lending is associated with the following loan characteristics and lending practices: * Excessive fees. Abusive loans may include fees that greatly exceed the amounts justified by the costs of the services provided and the credit and interest rate risks involved. Lenders may add these fees to the loan amounts rather than requiring payment up front, so the borrowers may not know the exact amount of the fees they are paying. * Excessive interest rates. Mortgage interest rates can legitimately vary based on the characteristics of borrowers (such as creditworthiness) and of the loans themselves. However, in some cases, lenders may charge interest rates that far exceed what would be justified by any risk-based pricing calculation, or lenders may "steer" a borrower with an excellent credit record to a higher-rate loan intended for borrowers with poor credit histories. * Single-premium credit insurance. Credit insurance is a loan product that repays the lender should the borrower die or become disabled. In the case of single-premium credit insurance, the full premium is paid all at once--by being added to the amount financed in the loan--rather than on a monthly basis. Because adding the full premium to the amount of the loan unnecessarily raises the amount of interest borrowers pay, single-premium credit insurance is generally considered inherently abusive. * Lending without regard to ability to repay. Loans may be made without regard to a borrower's ability to repay the loan. In these cases, the loan is approved based on the value of the asset (the home) that is used as collateral. In particularly egregious cases, monthly loan payments have equaled or exceeded the borrower's total monthly income. Such lending can quickly lead to foreclosure of the property. * Loan flipping. Mortgage originators may refinance borrowers' loans repeatedly in a short period of time without any economic gain for the borrower. With each successive refinancing, these originators charge high fees that "strip" borrowers' equity in their homes. * Fraud and deception. Predatory lenders may perpetrate outright fraud through actions such as inflating property appraisals and doctoring loan applications and settlement documents. Lenders may also deceive borrowers by using "bait and switch" tactics that mislead borrowers about the terms of their loan. Unscrupulous lenders may fail to disclose items as required by law or in other ways may take advantage of borrowers' lack of financial sophistication. * Prepayment penalties. Penalties for prepaying a loan are not necessarily abusive, but predatory lenders may use them to trap borrowers in high-cost loans. * Balloon payments. Loans with balloon payments are structured so that monthly payments are lower but one large payment (the balloon payment) is due when the loan matures. Predatory loans may contain a balloon payment that the borrower is unlikely to be able to afford, resulting in foreclosure or refinancing with additional high costs and fees. Sometimes, lenders market a low monthly payment without adequate disclosure of the balloon payment. Predatory lending is difficult to define partly because certain loan attributes may or may not be abusive, depending on the overall context of the loan and the borrower. For example, although prepayment penalties can be abusive in the context of some loans, in the context of other loans they can benefit borrowers by reducing the overall cost of loans by reducing the lender's prepayment risk. According to federal and industry officials, most predatory mortgage lending involves home equity loans or loan refinancings rather than loans for home purchases. Homeowners may be lured into entering refinance loans through aggressive solicitations by mortgage brokers or lenders that promise "savings" from debt consolidation or the ability to "cash out" a portion of a borrower's home equity. Predatory lending schemes may also involve home improvement contractors that work in conjunction with a lender. The contractor may offer to arrange financing for necessary repairs or improvements, and then perform shoddy work or fail to complete the job, while leaving the borrower holding a high-cost loan. Abuses in loan servicing have also increasingly become a concern. Abusive mortgage lenders or servicing agents may charge improper late fees, require unjustified homeowner's insurance, or not properly credit payments. In November 2003, the Federal Trade Commission (FTC) and the Department of Housing and Urban Development (HUD) reached a settlement with a large national mortgage servicer, Fairbanks Capital, after the company was accused of unfair, deceptive, and illegal practices in the servicing of mortgage loans. The settlement will provide $40 million to reimburse consumers. Originating lenders or brokers that engage in abusive practices can make high profits through the excessive points and fees that they charge, particularly when borrowers make their payments regularly. Even when a loan enters foreclosure, the originator of a predatory loan may still make a profit due to the high up-front fees it has already collected. Moreover, a lender that sells a loan in the secondary market shortly after origination no longer necessarily faces financial risk from foreclosure.[Footnote 7] Similarly, a mortgage broker that collects fees up front is not affected by foreclosure of the loan. According to HUD and community groups, predatory lending not only harms individual borrowers but also can weaken communities and neighborhoods by causing widespread foreclosures, which reduce property values. Predatory lending also serves to harm the reputation of honest and legitimate lenders, casting them in the same suspicious light as those making unfair loans and thus increasing their reluctance to extend credit to the traditionally underserved communities that are often targeted by abusive lenders. Emergence of Subprime Mortgage Market: The market for mortgage loans has evolved considerably over the past 20 years. Among the changes has been the emergence of a market for subprime mortgage loans. Most mortgage lending takes place in what is known as the prime market, which encompasses traditional lenders and borrowers with credit histories that put them at low risk of default. In contrast, the subprime market serves borrowers who have poor or no credit histories or limited incomes, and thus cannot meet the credit standards for obtaining loans in the prime market.[Footnote 8] It is widely accepted that the overwhelming majority of predatory lending occurs in the subprime market, which has grown dramatically in recent years. Subprime mortgage originations grew from $34 billion in 1994 to more than $213 billion in 2002 and in 2002 represented 8.6 percent of all mortgage originations, according to data reported by the trade publication Inside B&C Lending. Several factors account for the growth of the subprime market, including changes in tax law that increased the tax advantages of home equity loans, rapidly increasing home prices that have provided many consumers with substantial home equity, entry into the subprime market by companies that had previously made only prime loans, and the expansion of credit scoring and automated underwriting, which has made it easier for lenders to price the risks associated with making loans to credit-impaired borrowers. Originating lenders charge higher interest rates and fees for subprime loans than they do for prime loans to compensate for increased risks and for higher servicing and origination costs. In many cases, increased risks and costs justify the additional cost of the loan to the borrower, but in some cases they may not. Because subprime loans involve a greater variety and complexity of risks, they are not the uniformly priced commodities that prime loans generally are. This lack of uniformity makes comparing the costs of subprime loans difficult, which can increase borrowers' vulnerability to abuse. However, subprime lending is not inherently abusive, and certainly all subprime loans are not predatory. Although some advocacy groups claim that subprime lending involves abusive practices in a majority of cases, most analysts believe that only a relatively small portion of subprime loans contain features that may be considered abusive. In addition, according to officials at HUD and the Department of the Treasury, the emergence of a subprime mortgage market has enabled a whole class of credit-impaired borrowers to buy homes or access the equity in their homes. At the same time, however, federal officials and consumer advocates have expressed concerns that the overall growth in subprime lending and home equity lending in general has been accompanied by a corresponding increase in predatory lending. For example, lenders and brokers may use aggressive sales and marketing tactics to convince consumers who need cash to enter into a home equity loan with highly disadvantageous terms. Originators of subprime loans are most often mortgage and consumer finance companies, but can also be banks, thrifts, and other institutions. Some originators focus primarily on making subprime loans, while others offer a variety of prime and subprime loans. According to HUD, 178 lenders concentrated primarily on subprime mortgage lending in 2001. Fifty-nine percent of these lenders were independent mortgage companies (mortgage bankers and finance companies), 20 percent were nonbank subsidiaries of financial or bank holding companies, and the remainder were other types of financial institutions. Only 10 percent were federally regulated banks and thrifts.[Footnote 9] About half of all mortgage loans are made through mortgage brokers that serve as intermediaries between the borrower and the originating lender. According to government and industry officials, while the great majority of mortgage brokers are honest, some play a significant role in perpetrating predatory lending. A broker can be paid for his services from up-front fees directly charged to the borrower and/or through fees paid indirectly by the borrower through the lender in what is referred to as a "yield spread premium."[Footnote 10] Some consumer advocates argue that compensating brokers this way gives brokers an incentive to push loans with higher interest rates and fees. Brokers respond that yield spread premiums in fact allow them to reduce the direct up-front fees they charge consumers. The Extent of Predatory Lending Is Unknown: Currently no comprehensive and reliable data are available on the extent of predatory lending nationwide, for several reasons. First, the lack of a standard definition of what constitutes predatory lending makes it inherently difficult to measure. Second, any comprehensive data collection on predatory lending would require access to a representative sample of loans and to information that can only be extracted manually from the physical loan files. Given that such records are not only widely dispersed but also generally proprietary, to date comprehensive data have not been collected.[Footnote 11] Nevertheless, policymakers, advocates, and some lending industry representatives have expressed concerns in recent years that predatory lending is a significant problem. Although the extent of predatory lending cannot be easily quantified, several indicators suggest that it may be prevalent. Primary among these indicators are legal settlements, foreclosure patterns, and anecdotal evidence. In the past 5 years, there have been a number of major settlements resulting from government enforcement actions and private party lawsuits accusing lenders of abusive lending practices affecting large numbers of borrowers. Among the largest of these settlements have been the following: * In October 2002, the lender Household International agreed to pay up to $484 million to homeowners across the nation to settle allegations by states that it used unfair and deceptive lending practices to make mortgage loans with excessive interest and charges. * In September 2002, Citigroup agreed to pay up to $240 million to resolve charges by FTC and private parties that Associates First Capital Corporation and Associates Corporation of North America (The Associates) engaged in systematic and widespread deceptive and abusive lending practices.[Footnote 12] According to FTC staff, under the settlement close to 1 million borrowers will receive compensation for loans that misrepresented insurance products and that contained other abusive terms. * In response to allegations of deceptive marketing and abusive lending, First Alliance Mortgage Company entered into a settlement in March 2002 with FTC, six states, and private parties to compensate nearly 18,000 borrowers more than $60 million dollars. Further, between January 1998 and September 1999, the foreclosure rate for subprime loans was more than 10 times the foreclosure rate for prime loans.[Footnote 13] While it would be expected that loans made to less creditworthy borrowers would result in some increased rate of foreclosure, the magnitude of this difference has led many analysts to suggest that it is at least partly the result of abusive lending, particularly of loans made without regard to the borrower's ability to repay. Moreover, the rate of foreclosures of subprime mortgage loans has increased substantially since 1990, far exceeding the rate of increase for subprime originations. A study conducted for HUD noted that while the increased rate in subprime foreclosures could be the result of abusive lending, it could also be the result of other factors, such as an increase in subprime loans that are made to the least creditworthy borrowers.[Footnote 14] In the early 1990s, anecdotal evidence began to emerge suggesting that predatory lending was on the rise. Legal services agencies throughout the country reported an increase in clients who were facing foreclosure as a result of mortgage loans that included abusive terms and conditions. These agencies noted that for the first time they were seeing large numbers of consumers, particularly elderly and minority borrowers, who were facing the loss of homes they had lived in for many years because of a high-cost refinancing. Similar observations were also reported extensively at forums on predatory lending sponsored by HUD and the Department of the Treasury in five cities during 2000, at hearings held in four cities during 2000 by the Board of Governors of the Federal Reserve System (the Board), and at congressional hearings on the issue in 1998, 2001, 2002, and 2003.[Footnote 15] Federal officials and consumer advocates maintain that predatory lenders often target certain populations, including the elderly and some low-income and minority communities. Some advocates say that in many cases, predatory lenders target communities that are underserved by legitimate institutions, such as banks and thrifts, leaving borrowers with limited credit options. According to government officials and legal aid organizations, predatory lending appears to be more prevalent in urban areas than in rural areas, possibly because of the concentration of certain target groups in urban areas and because the aggressive marketing tactics of many predatory lenders may be more efficient in denser neighborhoods.[Footnote 16] Emergence of Predatory Lending As Policy Issue: The federal government began addressing predatory home mortgage lending as a significant policy issue in the early 1990s. In 1994, the Congress passed the Home Ownership and Equity Protection Act (HOEPA), an amendment to the Truth in Lending Act that set certain restrictions on "high-cost" loans in order to protect consumers.[Footnote 17] In 1998, as part of an overall review of the statutory requirements for mortgage loans, HUD and the Board released a report recommending that additional actions be taken to protect consumers from abusive lending practices.[Footnote 18] HUD and the Department of the Treasury formed a task force in 2000 that produced the report Curbing Predatory Home Mortgage Lending, which made several dozen recommendations for addressing predatory lending.[Footnote 19], [Footnote 20] As discussed in chapters 2 and 3, a variety of federal, state, and local laws have been used to take civil and criminal enforcement actions against institutions and individuals accused of abusive lending practices. Various federal agencies have responsibilities for enforcing laws related to predatory lending. In addition, some state or local enforcement authorities--including attorneys general, banking regulators, and district attorneys--have used state and local laws related to consumer protection and banking to address predatory lending practices. In addition, many private attorneys and advocacy groups have pursued private legal actions, including class actions, on behalf of borrowers who claim to have been victimized by abusive lending. Objectives, Scope, and Methodology: Our objectives were to describe (1) federal laws related to predatory lending and federal agencies' efforts to enforce them; (2) the actions taken by the states in addressing predatory lending; (3) the secondary market's role in facilitating or inhibiting predatory lending; (4) how consumer education, mortgage counseling, and loan disclosures may deter predatory lending; and (5) the relationship between predatory lending activities and elderly consumers. The scope of this work was limited to home mortgage lending and did not include other forms of consumer loans. To identify federal laws and enforcement activities related to predatory lending, we interviewed officials and reviewed documents from HUD, the Department of Justice (DOJ), the Department of the Treasury, the Federal Deposit Insurance Corporation (FDIC), FTC, the Board, the National Credit Union Administration (NCUA), the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision (OTS). We asked each agency to provide us with the enforcement actions they have taken that--in their assessment--were related to predatory home mortgage lending. We compiled and reviewed data on these enforcement actions and other steps these agencies have taken to address abusive lending practices. We also reviewed and analyzed federal laws that have been used to combat these practices. To identify actions taken by states and localities, we reviewed and analyzed a publicly available database maintained by the law firm of Butera & Andrews that tracks state and municipal antipredatory lending legislation. We reviewed information related to this database and conducted interviews with the person who maintains it. In order to identify gaps in the completeness or accuracy of data, we compared data elements from this database and from three similar databases maintained by Lotstein Buckman, the National Conference of State Legislatures, and the Mortgage Bankers Association of America. We determined that the data were sufficiently reliable for use in this report. We also interviewed officials representing a wide range of state and local government agencies, lending institutions, and advocacy groups in a number of states and municipalities. In order to illustrate approaches taken in certain states with regard to predatory lending, we collected and analyzed additional information from two states, North Carolina and Ohio. We chose these states to illustrate the differing characteristics of two states' approaches to addressing predatory lending--particularly with regard to legislation restricting high-cost loans and tightening regulation of mortgage lenders and brokers. We also conducted meetings with the Conference of State Bank Supervisors and the National Association of Attorneys General that included representatives from several states. Additionally, we conducted interviews with OCC, OTS, and NCUA to understand their policies and processes on federal preemption of state antipredatory lending laws. To describe the secondary market's role, we interviewed officials and reviewed documents from the Bond Market Association, the Securities Industry Association, Fannie Mae, Freddie Mac, a due diligence contractor, and two credit rating agencies. We also spoke with officials representing federal and state agencies, and with representatives of the lending industry and consumer groups. In addition, we reviewed and analyzed several local and state laws containing assignee liability provisions. To describe the role of consumer education, mortgage counseling, and disclosures in deterring predatory lending, we interviewed officials from entities that engage in consumer financial education, including several federal and state agencies, industry trade groups, and local nonprofit organizations such as the Long Island Housing Partnership, the Greater Cincinnati Mortgage Counseling Service, and the Foreclosure Prevention Project of South Brooklyn Legal Services. We also reviewed and analyzed the materials these entities produce. Additionally, we conducted a literature review of studies that have evaluated the effectiveness of consumer education and homeownership counseling. To describe the impact on older consumers, we conducted a literature review on predatory lending and the elderly and examined studies on financial exploitation of the elderly. We also examined certain enforcement activities and private party lawsuits in which elderly consumers may have been targeted by abusive lenders. We interviewed federal and state agencies that have addressed issues of financial abuse of the elderly, including the Department of Health and Human Services' Administration on Aging and the National Institute on Aging, as well as nonprofit groups that have addressed this issue, including AARP (formerly known as the American Association of Retired Persons). In addressing all of the objectives, we met with a wide range of organizations that represent consumers, among them the National Community Reinvestment Coalition, the Coalition for Responsible Lending, the National Consumer Law Center, the Association of Community Organizations for Reform Now, and AARP. We also met with organizations representing various aspects of the mortgage lending industry, among them the American Financial Services Association, the Consumer Mortgage Coalition, the Coalition for Fair and Affordable Lending, America's Community Bankers, the National Association of Mortgage Brokers, the Mortgage Bankers Association of America, and the National Home Equity Mortgage Association. We provided a draft of this report to the Board, DOJ, FDIC, FTC, HUD, NCUA, OCC, OTS, and the Department of the Treasury for review and comment. The agencies provided technical comments that have been incorporated, as appropriate, as well as general comments that are discussed at the end of chapter 2. The written comments of the Board, DOJ, HUD, and NCUA are printed in appendixes II through V. We conducted our work between January 2003 and January 2004 in accordance with generally accepted government auditing standards in Atlanta, Boston, New York, San Francisco, and Washington, D.C. [End of section] Chapter 2: Federal Agencies Have Taken Steps to Address Predatory Lending, but Face Challenges: While HOEPA is the only federal law specifically designed to combat predatory mortgage lending, federal agencies, including federal banking regulators, have used a number of federal consumer protection and disclosure statutes to take actions against lenders that have allegedly engaged in abusive or predatory lending.[Footnote 21] These statutes have enabled agencies to file complaints on behalf of consumers over issues such as excessive interest rates and fees, deceptive lending practices, and fraud. FTC, DOJ, HUD, and federal banking regulators have taken steps to address predatory lending practices through enforcement and civil actions, guidance, and regulatory changes. In some cases, agencies have coordinated their efforts through joint enforcement actions and participation in interagency working groups or task forces. However, questions of jurisdiction regarding certain nonbank mortgage lenders may challenge efforts to combat predatory lending. While the Board has authority to examine many such nonbank mortgage lenders under certain circumstances, it lacks clear authority to enforce federal consumer protection laws against them. Federal Agencies Use a Variety of Laws to Address Predatory Lending Practices: As shown in figure 1, Congress has passed numerous laws that can be used to protect consumers against abusive lending practices. Federal agencies have applied provisions of these laws to seek redress for consumers who have been victims of predatory lending. Among the most frequently used laws are TILA, HOEPA, the Real Estate Settlement Procedures Act (RESPA), and the FTC Act.[Footnote 22] Congress has also given certain federal agencies responsibility for writing regulations that implement these laws. For example, the Board writes Regulation Z, which implements TILA and HOEPA, and HUD writes Regulation X, which implements RESPA. Also, in some cases, DOJ has brought actions under criminal fraud statutes based on conduct that can constitute predatory lending. Figure 1: Federal Laws and Statutes Used to Address Lending Practices Generally Considered to be Predatory: [See PDF for image] [A] HOEPA covers only a limited portion of all subprime loans. [End of figure] TILA, which became law in 1968, was designed to provide consumers with accurate information about the cost of credit. Among other things, the act requires lenders to disclose information about the terms of loans- -including the amount being financed, the total finance charge, and information on the annual percentage rate--that can help borrowers understand the overall costs of their loans. TILA also provides borrowers with the right to cancel certain loans secured by a principal residence within 3 days of closing or 3 days of the time at which the final disclosure is made, whichever is later.[Footnote 23] In 1994, Congress enacted the HOEPA amendments to TILA in response to concerns about predatory lending. HOEPA covers certain types of loans made to refinance existing mortgages, as well as home equity loans, that satisfy specific criteria.[Footnote 24] HOEPA covers only a limited portion of all subprime loans, although there is no comprehensive data on precisely what that portion is.[Footnote 25] The law is designed to limit predatory practices for these so-called "high- cost" HOEPA loans in several ways. First, it places restrictions on loans that exceed certain rate or fee thresholds, which the Board can adjust within certain limits prescribed in the law. For these loans, the law restricts prepayment penalties, prohibits balloon payments for loans with terms of less than 5 years, prohibits negative amortization, and contains certain other restrictions on loan terms or payments.[Footnote 26] Second, HOEPA prohibits lenders from routinely making loans without regard to the borrower's ability to repay. Third, the law requires lenders to include disclosures in addition to those required by TILA for consumer credit transactions to help borrowers understand the terms of the high-cost loan and the implications of failing to make required payments. Each federal banking regulator is charged with enforcing TILA and HOEPA with respect to the depository institutions it regulates, and FTC is primarily responsible for enforcing the statutes for most other financial institutions, including independent mortgage lenders and nonbank subsidiaries of holding companies. In enforcing TILA and HOEPA, FTC has required violators to compensate borrowers for statutory violations. Under certain circumstances, HOEPA provides for damages in addition to the actual damages a person sustains as a result of a creditor's violation of the act.[Footnote 27] RESPA, passed in 1974, seeks to protect consumers from unnecessarily high charges in the settlement of residential mortgages by requiring lenders to disclose details of the costs of settling a loan and by prohibiting certain other costs.[Footnote 28] Among its provisions is a prohibition against kickbacks--payments made in exchange for referring a settlement service, such as lender payments to real estate agents for the referral of business. RESPA also prohibits unearned fees such as adding an additional charge to a third party fee when no or nominal services are performed. These practices can unjustly increase the costs of loans and the settlement process. HUD enforces RESPA, working closely with federal banking regulators and other federal agencies such as the FTC and the Department of Justice. HUD often brings joint enforcement actions with these agencies, using RESPA and the statutes enforced by the other federal agencies. In addition, the banking regulators may prohibit violations of RESPA in their own regulations. The FTC Act, enacted in 1914 and amended on numerous occasions, provides the FTC with the authority to prohibit and take action against unfair or deceptive acts or practices in or affecting commerce. FTC has used the act to address predatory lending abuses when borrowers have been misled or deceived about their loan terms.[Footnote 29] Various criminal fraud statutes prohibit certain types of fraud sometimes used in abusive lending schemes, including forgery and false statements. DOJ and HUD have used these statutes to fight fraudulent schemes that have resulted in borrowers purchasing homes worth substantially less than their mortgage amounts or borrowers being unfairly stripped of the equity in their homes. HUD officials have described some of these fraudulent activities as constituting predatory lending. The following other federal laws have been used to a lesser extent to address abusive lending: * The Fair Housing Act prohibits discrimination based on race, sex, and other factors in housing-related transactions, and the Equal Credit Opportunity Act (ECOA) prohibits discrimination against borrowers in the extension of credit. Federal agencies have used both laws in cases against lenders that have allegedly targeted certain protected groups with abusive loans. * The Home Mortgage Disclosure Act (HMDA) requires lenders to make publicly available certain data about mortgage loans. Federal agencies have used the data provided by HMDA to help identify possible discriminatory lending patterns, including those that involve abusive lending practices. * The Community Reinvestment Act (CRA) requires that banking regulators consider a depository institution's efforts to meet the credit needs of its community--including low-and moderate-income neighborhoods--in examinations and when it applies for permission to take certain actions such as a merger or acquisition. An institution's fair lending record is taken into account in assessing CRA performance. CRA regulations state that abusive lending practices that violate certain federal laws will adversely affect an institution's CRA performance.[Footnote 30] * Also, federal banking regulators may rely on their supervisory and enforcement authorities under the laws they administer, as well as on the Federal Deposit Insurance Act, to enforce these consumer protections laws and ensure that an institution's conduct with respect to compliance with consumer protection laws does not affect its safety and soundness or that of an affiliated institution. * Finally, FTC and the banking regulators can also use the Fair Debt Collection Practices Act and Fair Credit Reporting Act in enforcement actions related to predatory lending that involve violations of credit reporting and loan servicing provisions. Although a number of federal laws have been used to protect borrowers from abusive lending or to provide them redress, not all potentially abusive practices are illegal under federal law. Enforcement officials and consumer advocates have stated that some lenders make loans that include abusive features but are designed to remain below the thresholds that would subject them to the restrictions of HOEPA. For loans not covered under HOEPA, certain lending practices many consider to be abusive are not, depending on the circumstances, necessarily a violation of any federal law. For example, it is not necessarily illegal to charge a borrower interest rates or fees that exceed what is justified by the actual risk of the mortgage loan. Nor is it per se illegal under federal law to "steer" a borrower with good credit who qualifies for a prime loan into a higher cost subprime loan.[Footnote 31] Finally, with the exception of loans covered under HOEPA, there are no federal statutes that expressly prohibit making a loan that a borrower will likely be unable to repay.[Footnote 32] Federal Agencies Have Taken Some Enforcement Actions, but Banking Regulators Have Focused on Guidance and Regulatory Changes: FTC, DOJ, and HUD have taken enforcement actions to address violations related to abusive lending.[Footnote 33] As of December 2003, FTC reported that the agency had taken 19 actions against mortgage lenders and brokers for predatory practices. DOJ has addressed predatory lending that is alleged to be discriminatory by enforcing fair lending laws in a limited number of cases. HUD's efforts have generally focused on reducing losses to the Federal Housing Administration (FHA) insurance fund, including implementing a number of initiatives to monitor lenders for violations of FHA guidelines.[Footnote 34] HUD reported having taken a small number of actions to enforce RESPA and the Fair Housing Act in cases involving predatory lending. Federal banking regulators stated that their monitoring and examination activities have revealed little evidence of predatory lending practices by federally regulated depository institutions. Accordingly, most banking regulators reported that they have taken no formal enforcement actions related to predatory mortgage lending abuses by the institutions they supervise. Regulators have addressed predatory lending primarily by issuing guidance to their institutions on guarding against direct or indirect involvement in predatory lending practices and by making certain changes to HOEPA and HMDA regulations. In addition, several federal agencies have coordinated certain efforts to pursue enforcement actions related to predatory lending and have shared information on their efforts to address fair lending and predatory lending. FTC Has Played the Predominant Federal Role in Enforcement Actions Related to Predatory Lending: FTC is responsible for implementing and enforcing certain federal laws among lending institutions that are not supervised by federal banking regulators. FTC reported that between 1983 and 2003, it filed 19 complaints alleging deceptive or other illegal practices by mortgage lenders and brokers, 17 of them filed since 1998.[Footnote 35] For a list of these FTC enforcement actions, see appendix I. As of December 2003, FTC had reached settlements in all but one of the cases. In most of these settlements, companies have agreed to provide monetary redress to consumers and to halt certain practices in the future. In some cases, the settlements also imposed monetary penalties that the companies have paid to the government. Among the recent enforcement actions related to predatory lending that the FTC identified are the following: * The Associates. In 2002, FTC settled a complaint against Associates First Capital Corporation and Associates Corporation of North America (collectively, The Associates), as well as their successor, Citigroup. The complaint alleged that the lender violated the FTC Act and other laws by, among other things, deceiving customers into refinancing debts into home loans with high interest rates and fees and purchasing high- cost credit insurance. The settlement, along with a related settlement with private parties, provides for up to $240 million in restitution to borrowers.[Footnote 36] * First Alliance. In 2002, FTC, along with several states and private plaintiffs, settled a complaint against First Alliance Mortgage Company alleging that it violated federal and state laws by misleading consumers about loan origination and other fees, interest rate increases, and monthly payment amounts on adjustable rate mortgage loans. The company agreed to compensate nearly 18,000 borrowers more than $60 million in consumer redress and to refrain from making misrepresentations about future offers of credit. * Fleet Finance and Home Equity U.S.A. In 1999, Fleet Finance, Inc., and Home Equity U.S.A., Inc., settled an FTC complaint alleging violations of the FTC Act, TILA, and related regulations. These violations included failing to provide required disclosures about home equity loan costs and terms and failing to alert borrowers to their right to cancel their credit transactions. To settle, the company agreed to pay up to $1.3 million in redress and administrative costs and to refrain from violating TILA in the future. * Operation Home Inequity. In 1999, FTC conducted "Operation Home Inequity," a law enforcement and consumer education campaign that sought to curb abusive practices in the subprime mortgage lending market. FTC reached settlements with seven subprime mortgage lenders that had been accused of violating a number of consumer protections laws, including the FTC Act, TILA, and HOEPA. Six companies were required to pay $572,000 in consumer redress, and all lenders were required to adhere to future lending restrictions. FTC staff told us that the operation was intended in large part to increase consumers' awareness of predatory lending and to provide a deterrent effect by warning lenders that FTC is able and willing to take action against them. FTC staff expressed their belief that the agency's enforcement actions over the years have been successful in deterring other lenders from engaging in abusive practices. However, in a congressional hearing in 2000 FTC had requested statutory changes that would improve its ability to enforce HOEPA. For example, FTC recommended that Congress expand HOEPA to prohibit the financing of lump-sum credit insurance premiums in loans covered by HOEPA and to give FTC the power to impose civil penalties for HOEPA violations.[Footnote 37] DOJ Has Enforced Fair Lending Laws in Connection with Predatory Lending: DOJ's Housing and Civil Enforcement Section is responsible for enforcing certain federal civil rights laws, including the Fair Housing Act and ECOA. DOJ identified two enforcement actions it has taken related to predatory mortgage lending practices that it alleged were discriminatory.[Footnote 38] * Delta Funding. In 2000, DOJ, in cooperation with FTC and HUD, brought charges against Delta Funding Corporation, accusing the consumer finance company of violations of the Fair Housing Act, HOEPA, ECOA, RESPA, and related federal regulations.[Footnote 39] Delta allegedly approved and funded loans that carried substantially higher broker fees for African American females than for similarly situated white males. Delta was also accused of violating certain consumer protection laws by paying kickbacks and unearned fees to brokers to induce them to refer loan applicants to Delta and by systematically making HOEPA loans without regard to borrowers' ability to repay. The settlement placed restrictions on the company's future lending operations and victims were compensated from previously established monetary relief funds.[Footnote 40] * Long Beach Mortgage. In 1996 DOJ settled a complaint alleging violations of the Fair Housing Act and ECOA against Long Beach Mortgage Company.[Footnote 41] According to the complaint, the company's loan officers and brokers charged African American, Hispanic, female, and older borrowers higher loan rates than it charged other similarly situated borrowers. The company agreed to set up a $3 million fund to reimburse 1,200 consumers who had received Long Beach loans.[Footnote 42] Representatives from both FTC and DOJ have stated that their enforcement actions can be very resource intensive and can involve years of discovery and litigation. For example, FTC filed a complaint against Capitol City Mortgage Corporation in 1998 that is still in litigation more than 5 years later. FTC staff told us that because cases involving predatory lending can be so resource intensive, the agencies try to focus their limited resources on the cases that will have the most impact, such as those that may result in large settlements to consumers or that will have some deterrent value by gaining national exposure. Similarly, DOJ officials select certain discrimination cases, including those mentioned above, in part because of their broad impact. HUD's Enforcement Activities Focus on FHA Loans: HUD's enforcement and regulatory activity with regard to abusive mortgage lending comes primarily through its management of the FHA single-family mortgage insurance programs, its rule-making and enforcement authority under RESPA, and its enforcement of the Fair Housing Act. Most of HUD's enforcement activities related to abusive lending have focused on reducing losses to the FHA insurance fund. Investigators from HUD's Office of the Inspector General have worked with investigators from U.S. Attorneys' Offices and the FBI in a joint law enforcement effort to target fraud in the FHA mortgage insurance program, which can result in defaults and thus in losses to the insurance fund.[Footnote 43] The fraudulent activities sometimes involve property flipping schemes, which can harm borrowers by leaving them with mortgage loans that may far exceed the value of their homes.[Footnote 44] Under certain circumstances, such activity can involve predatory lending practices. To address these crimes, investigators have presented evidence of false statements and other criminal fraud and deception. In addition, representatives from HUD told us that they have processes in place to ensure that lenders adhere to agency guidelines and make loans that satisfy FHA requirements. The Office of Lender Activities and Program Compliance approves, recertifies, and monitors FHA lenders and works with them to ensure compliance. If necessary, the office refers violating lenders to HUD's Mortgagee Review Board, which has the authority to take administrative actions such as withdrawing approval for a lender to make FHA-insured loans. HUD officials told us that the board has taken many administrative actions to address violations that could be indicative of predatory lending, such as charging excessive and unallowable fees, inflating appraisals, and falsifying documents showing income or employment. In an effort to address abusive property flipping schemes involving homes secured by FHA-insured loans, HUD issued a final rule in May 2003 that prohibits FHA insurance on properties resold less than 90 days after their previous sale. HUD officials say that programs they have in place to improve the monitoring of FHA lenders also serve to deter predatory lending. For example, HUD's Credit Watch Program routinely identifies those lenders with the highest early default and insurance claim rates and temporarily suspends the FHA loan origination approval agreements of the riskiest lenders, helping to ensure that lenders are not making loans that borrowers cannot repay. Also, the Neighborhood Watch program provides information to FHA participants about lenders and appraisers whose loans have high default and FHA insurance claim rates. HUD told us that it has also taken a series of actions to better ensure the integrity of appraisals used to finance FHA insured loans. As of December 2003, HUD was in the final stages of issuing a rule that would hold lenders accountable for appraisals associated with loans they make. HUD's Office of RESPA and Interstate Land Sales is responsible for handling complaints, conducting investigations, and taking enforcement actions related to RESPA. HUD has taken several enforcement actions related to RESPA's prohibition of kickbacks and referral fees, three of which related directly to abusive mortgage lending, as of December 2003.[Footnote 45] Also, as discussed above, in November 2003 HUD and FTC jointly filed a case against and reached settlement with a mortgage loan servicing company charged with violations of the FTC Act, RESPA, and other laws.[Footnote 46] HUD has also recently hired additional staff to enhance its RESPA enforcement efforts. Finally, in 2002, HUD issued a proposed rule designed to change the regulatory requirements of RESPA to simplify and potentially lower the costs of the home mortgage settlement process. According to HUD, as of December 2003, the final rule had been submitted to the Office of Management and Budget and was being reviewed. HUD's Office of Fair Housing and Equal Opportunity is responsible for enforcing the Fair Housing Act. HUD identified one action--a letter of reprimand to a financial institution--related to enforcement of this act in a case involving predatory lending. Federal Banking Regulators Have Issued Guidance and Made Regulatory Changes: According to federal banking regulators and state enforcement authorities, federally regulated depository institutions--banks, thrifts, and credit unions--have not typically engaged in predatory lending practices. Federal banking regulators have systems in place to track customer complaints and reported that they have received few complaints related to predatory lending by the institutions they supervise. The regulators conduct routine examinations of these institutions and have the authority, in cases of suspected predatory lending, to enforce a variety of fair lending and consumer protection laws. Banking regulators noted that the examination process, which involves routine on-site reviews of lenders' activities, serves as a powerful deterrent to predatory lending by the institutions they examine. Officials of OTS, FDIC, the Board, and NCUA said that they had taken no formal enforcement actions related to predatory mortgage lending against the institutions they regulate.[Footnote 47] Officials at OCC said they have taken one formal enforcement action related to predatory mortgage lending to address fee packing, equity stripping, and making loans without regard to a borrower's ability to pay. In November 2003, the agency announced an enforcement action against Loan Star Capital Bank seeking to reimburse 30 or more borrowers for more than $100,000 in abusive fees and closing costs that violated the FTC Act, HOEPA, TILA, and RESPA.[Footnote 48] The bank also was required to conduct a comprehensive review of its entire mortgage portfolio and to provide restitution to any additional borrowers who may have been harmed. While most federal banking regulators stated that they have taken no formal enforcement actions, representatives from some said they had taken informal enforcement actions to address some questionable practices among their institutions. For example, OTS has examined institutions that may have charged inappropriate fees or violated HOEPA and resolved the problems by requiring corrective action as part of the examination process. In addition, most of the banking regulators have taken formal enforcement actions, including issuing cease-and-desist orders, in response to activities that violated fair lending and consumer protection laws but were not necessarily deemed to constitute "predatory lending.": Guidance: Federal banking regulators have issued guidance to their institutions about both predatory lending and subprime lending in general. In February 2003, OCC issued two advisory letters related to predatory lending to the national banks and the operating subsidiaries it supervises. One letter provided specific guidelines for guarding against predatory lending practices during loan originations, and the other alerted institutions to the risk of indirectly engaging in predatory lending through brokered or purchased loans.[Footnote 49] The advisory letters described loan attributes that are often considered predatory and established standards for policies and procedures for monitoring loan transactions to avoid making, brokering, or purchasing loans with such attributes. For example, the first letter stated that banks should establish underwriting policies and procedures to determine that borrowers have the capacity to repay their loans. The advisory letter also stated OCC's position that predatory lending will also affect a national bank's CRA rating. The advisories have also clarified ways in which predatory practices can create legal, safety and soundness, and reputation risks for national banks. For example, they laid out ways in which the origination or purchase of predatory loans may constitute violations of TILA, RESPA, HOEPA, the FTC Act, and fair lending laws. In addition, in January 2004, OCC issued a rule adopting antipredatory lending standards that expressly prohibit national banks from making loans without regard to the borrower's ability to repay and from engaging in unfair and deceptive practices under the FTC Act.[Footnote 50] In 1999 and 2001, the Board, FDIC, OCC, and OTS issued joint guidance to their institutions on subprime lending in general.[Footnote 51] The guidance highlighted the additional risks inherent in subprime lending and noted that institutions engaging in such lending need to be aware of the potential for predatory practices and be particularly careful to avoid violating fair lending and consumer protection laws and regulations. The NCUA issued similar guidance to insured credit unions in 1999.[Footnote 52] Federal banking regulators have also previously issued guidance about abusive lending practices, unfair or deceptive acts or practices, and other issues related to predatory lending.[Footnote 53] Regulatory Changes: The Board is responsible for issuing regulations that implement HOEPA and HMDA, two laws that play a role in addressing predatory lending. In December 2001, in response to concerns that HOEPA may not be adequately protecting consumers from abusive lending practices, the Board amended Regulation Z, which implements HOEPA, to: * lower the interest rate "trigger" that determines whether loans are covered under HOEPA in order to bring more loans under the protection of the law,[Footnote 54] * require that fees paid for credit insurance and similar debt protection products be included when determining whether loans are subject to HOEPA, * prohibit creditors that make HOEPA loans from refinancing the loan within one year of origination with another HOEPA loan, unless the refinancing is in the borrower's interest, and: * clarify the prohibition against engaging in a "pattern or practice" of lending without regard to borrowers' ability to repay.[Footnote 55] In February 2002, the Board also made changes to Regulation C, which implements HMDA. The changes, which went into effect in January 2004, require lenders to provide additional data that may facilitate analyses of lending patterns that may be predatory. For example: * if the costs to the borrower of financing a loan exceed a certain threshold determined by the Board, the lender must report the cost of the loan;[Footnote 56] * if an application or loan involves a manufactured home, the lender is required to identify that fact, in part to help identify predatory practices involving these types of homes; and: * if a loan is subject to HOEPA, the lender is required to identify that fact in order to give policymakers more specific information about the number and characteristics of HOEPA loans.[Footnote 57] Because HOEPA expressly grants the Board broad authority to issue rules to regulate unfair or deceptive acts and practices, some consumer advocacy organizations have argued that the Board should use its authority to do more to curb predatory lending.[Footnote 58] For example, some consumer groups have called on the Board to use its rule- making authority to prohibit the financing of single-premium credit insurance--a product that is believed by many to be inherently predatory.[Footnote 59] Under the McCarran Ferguson Act,[Footnote 60] unless a federal statute is specifically related to the business of insurance, the federal law may not be construed to invalidate, impair, or supercede any state law enacted to regulate the business of insurance. Board officials say it is not clear the extent to which rules issued by the Board under HOEPA seeking to regulate the sale of single-premium credit insurance would be consistent with that standard. The Board has previously recommended that it would be more appropriate for Congress to address this issue through changes in law. Some consumer groups also have argued that the Board should increase the loan data reporting requirements of HMDA to help detect abusive lending. The Board has added certain loan pricing and other items to the HMDA reporting requirements, effective in January 2004, but did not add other data reporting requirements, such as the credit score of the applicant. Board officials said this is based on the belief that the need for additional loan data to ensure fair lending must be weighed against the costs and burdens to the lender of gathering and reporting the additional information. Agencies Have Coordinated on Enforcement Actions and Participated in Interagency Groups: Federal agencies have worked together to investigate and pursue some cases involving predatory lending. For example, FTC, DOJ, and HUD coordinated to take enforcement action against Delta Funding Corporation, with each agency investigating and bringing actions for violations of the laws under its jurisdiction. DOJ conducted its enforcement action against Long Beach Mortgage Company in coordination with OTS, which investigated the initial complaint in 1993 when the company was a thrift. Federal agencies have also coordinated with state authorities and private entities in enforcement actions. For example, in 2002, FTC joined six states, AARP, and private attorneys to settle a complaint against First Alliance Mortgage Company alleging that the company used deception and manipulation in its lending practices. Federal regulators have also coordinated their efforts to address fair lending and predatory lending through working groups. For example: * In the fall of 1999 the Interagency Fair Lending Task Force, which coordinates federal efforts to address discriminatory lending, established a working group to examine the laws related to predatory lending and determine how enforcement and consumer education could be strengthened.[Footnote 61] Because of differing views on how to define and combat predatory lending, the group was unable to agree on a federal interagency policy statement related to predatory lending in 2001. The Task Force then continued its efforts related to consumer education and published a brochure in 2003 to educate consumers about predatory lending practices. * The five banking regulators have conducted additional coordination activities through the Federal Financial Institutions Examination Council's Task Force on Consumer Compliance.[Footnote 62] The task force coordinates policies and procedures for ensuring compliance with fair lending laws and the Community Reinvestment Act, both of which have been identified as tools that can be used to address predatory lending. The council publishes a document that responds to frequently asked questions about community reinvestment, including how examiners should consider illegal credit practices, which may be abusive, in determining an institution's Community Reinvestment Act rating. * In 2000, HUD and the Department of the Treasury created the National Task Force on Predatory Lending, which convened forums around the country to examine the issue and released a report later in the year.[Footnote 63] The report made specific recommendations to Congress, federal agencies, and other stakeholders that were aimed at (1) improving consumer literacy and disclosure, (2) reducing harmful sales practices, (3) reducing abusive or deceptive loan terms and conditions, and (4) changing structural aspects of the lending market. Some of the recommendations made in the HUD-Treasury task force report have been implemented. For example, as recommended in the report, the Board has adopted changes to HOEPA regulations that have increased the number of loans covered and added additional restrictions. In addition, as the report recommended, FTC and some states have devoted more resources in the past few years to actively pursuing high-profile enforcement cases. As discussed in chapter 5, federal and state agencies have also worked to improve one of the areas highlighted in the report: public awareness about predatory lending issues. Other recommendations made in the report have not been implemented, however. For example, Congress has not enacted legislation to expand penalties for violations of TILA, HOEPA, and RESPA or to increase the damages available to borrowers harmed by such violations. HUD and the Department of the Treasury told us that they have not formally tracked the status of the recommendations made in the report, although HUD officials said they are informally monitoring the recommendations in the report that relate to their agency. Officials at both agencies also noted that the report and its recommendations were the product of a previous administration and may or may not reflect the views of the current administration. In addition to participating in interagency groups, agencies share information related to fair lending violations under statutory requirements and formal agreements. For example, since 1992 HUD and the banking regulators have had a memorandum of understanding stating that HUD will refer allegations of fair lending violations to banking regulators and a 1994 executive order requires that executive branch agencies notify HUD of complaints and violations of the Fair Housing Act. In addition, whenever the banking regulatory agencies or HUD have reason to believe that an institution has engaged in a "pattern or practice" of illegal discrimination, they are required to refer these cases to DOJ for possible civil action. Jurisdictional Issues Related to Nonbank Subsidiaries Challenge Efforts to Combat Predatory Lending: Jurisdictional issues related to the regulation of certain nonbank mortgage lenders may challenge efforts to combat predatory lending. Many federally and state-chartered banks and thrifts, as well as their subsidiaries, are part of larger financial holding companies or bank holding companies.[Footnote 64] These holding companies may also include nonbank financial companies, such as finance and mortgage companies, that are subsidiaries of the holding companies themselves. These holding company subsidiaries are frequently referred to as affiliates of the banks and thrifts because of their common ownership by the holding company. As shown in figure 2, the federal regulators of federally and state-chartered banks and thrifts also regulate the subsidiaries of those institutions. For example, as the primary regulator for national banks, OCC also examines operating subsidiaries of those banks. On the other hand, federal regulators generally do not perform routine examinations of independent mortgage lenders and affiliated nonbank subsidiaries of financial and bank holding companies engaged in mortgage lending. Figure 2: Structure and Federal Oversight of Mortgage Lenders: [See PDF for image] Note: The primary federal agency for enforcement of the various federal laws used to combat abusive or predatory lending activities is shown in parentheses. [A] FTC is responsible for enforcing federal laws for lenders that are not depository institutions but it is not a supervisory agency and does not conduct routine examinations. [End of figure] Some disagreement exists between states and some federal banking regulators over states' authority to regulate and supervise the operating subsidiaries of federally chartered depository institutions. For example, OCC issued an advisory letter in 2002 noting that federal law provides the agency with exclusive authority to supervise and examine operating subsidiaries of national banks and that the states have no authority to regulate or supervise these subsidiaries.[Footnote 65] Some representatives of state banking regulators expressed concerns to us about this because of the subsidiaries' potential involvement in predatory lending practices. OCC has stated that the subsidiaries of the institutions it regulates do not play a large role in subprime lending and that little evidence exists to show that these subsidiaries are involved in predatory lending. But some state enforcement authorities and consumer advocates argue otherwise, citing some allegations of abuses at national bank subsidiaries. However, several state attorneys general have written that predatory lending abuses are "largely confined" to the subprime lending market and to non-depository institutions, not banks or direct bank subsidiaries.[Footnote 66] OCC officials stated that the agency has strong monitoring and enforcement systems in place and can and will respond vigorously to any abuses among institutions it supervises.[Footnote 67] For example, OCC officials pointed to an enforcement action taken in November 2003 that required restitution of more than $100,000 to be paid to 30 or more borrowers for fees and interest charged in a series of abusive loans involving small "tax-lien loans.": A second issue relates to the monitoring and supervision of certain nonbank subsidiaries of holding companies. As noted previously, many federally and state-chartered banks and thrifts, as well as their subsidiaries, are part of larger financial or bank holding companies.[Footnote 68] These holding companies may also include nonbank subsidiaries, such as finance and mortgage companies, that are affiliates but not subsidiaries of the federally regulated bank or thrift. Although these affiliates engage in financial activities that may be subject to federal consumer protection and fair lending laws, unlike depository institutions they are not subject to routine supervisory examinations for compliance with those laws. While the Board has jurisdiction over these entities for purposes of the Bank Holding Company Act, it lacks authority to ensure and enforce their compliance with federal consumer protection and fair lending laws in the same way that the federal regulators monitor their depository institutions. One reason for the concern about these entities is that nonbank subsidiaries of holding companies conduct a significant amount of subprime mortgage lending. Of the total subprime loan originations made by the top 25 subprime lenders in the first 6 months of 2003, 24 percent were originated by nonbank subsidiaries of holding companies. In addition, of the 178 lenders on HUD's 2001 subprime lender list, 20 percent were nonbank subsidiaries of holding companies. These types of subsidiaries have also been targets of some of the most notable federal and state enforcement actions involving abusive lending. For example, The Associates and Fleet Finance, which were both nonbank subsidiaries of bank holding companies, were defendants in two of the three largest cases involving subprime lending that FTC has brought.[Footnote 69] The Associates case illustrates an important aspect of the current federal regulatory oversight structure pertinent to predatory lending. The Board has authority under the Bank Holding Company Act to condition its approval of holding company acquisitions. The Board used this authority in connection with Citigroup's acquisition of European American Bank because of concerns about the subprime lending activities of The Associates, which Citigroup had acquired and merged into its CitiFinancial subsidiary. As a condition of approving the acquisition of European American Bank, the Board directed that an examination of certain subprime lending subsidiaries of Citigroup be carried out to determine whether Citigroup was effectively implementing policies and procedures designed to ensure compliance with fair lending laws and prevent abusive lending practices. However, the Board does not have clear authority to conduct the same type of monitoring outside of the Bank Holding Company Act approval process. Although the Board has the authority to monitor and perform routine inspections or examinations of a bank holding company, this authority apparently does not extend to routine examinations of nonbank subsidiaries of bank holding companies with regard to compliance with consumer protection laws. The Bank Holding Company Act, as amended by the Gramm-Leach-Bliley Act, authorizes the Board to examine a nonbank subsidiary for specific purposes, including "to monitor compliance with the provisions of (the Bank Holding Company Act) or any other Federal law that the Board has specific jurisdiction to enforce against such company or subsidiary." Federal consumer protection laws do not give the Board specific enforcement jurisdiction over nonbank subsidiaries. For this reason, FTC is the primary federal agency monitoring nonbank subsidiaries' compliance with consumer protection laws. FTC is the primary federal enforcer of consumer protection laws for these nonbank subsidiaries, but it is a law enforcement rather than supervisory agency. Thus, FTC's mission and resource allocations are focused on conducting investigations in response to consumer complaints and other information rather than on routine monitoring and examination responsibilities. Moreover, as discussed elsewhere in this report, states vary widely in the extent to which they regulate practices that can constitute predatory lending. The HUD-Treasury report on predatory lending argued that the Board should take more responsibility for monitoring nonbank subsidiaries of bank holding companies, in part to ensure that consumer protection laws are adequately enforced for these institutions. Similarly, in 1999, GAO recommended that the Board monitor the lending activities of nonbank mortgage lending subsidiaries of bank holding companies and consider examining these entities if patterns in lending performance, growth, or operating relationships with other holding company entities indicated the need to do so.[Footnote 70] In its written response to GAO's recommendation, the Board said that while it has the general legal authority to examine these entities, it has neither the clear enforcement jurisdiction nor the legal responsibility for engaging in such activities, as Congress has directly charged FTC with primary responsibility over enforcement with regard to these entities. Among federal agencies, the Board is uniquely situated to monitor the activities of the nonbank mortgage lending subsidiaries of financial and bank holding companies by virtue of its role as the regulator of holding companies and its corresponding access to data (such as internal operating procedures, loan level data, and current involvement in subprime lending) that are not readily available to the public. In addition, the Board has extensive experience monitoring and analyzing HMDA data. The recent changes in HMDA reporting requirements will increase the Board's ability to effectively monitor nonbank mortgage lending subsidiaries of holding companies for lending abuses. In contrast to the specific limits on the Board's examination authority, its authority to enforce the federal consumer protection laws against nonbank subsidiaries is somewhat less clear. The laws themselves specify the institutions subject to enforcement by the Board, but those institutions generally do not include nonbank subsidiaries. The Board has concluded that it must defer enforcement action at least where, as here, a statute specifically prescribes its enforcement jurisdiction to cover only certain entities and specifically grants enforcement authority for other entities to another agency. Conclusions: Under a number of laws, federal agencies have taken action to protect consumers from abusive lending practices. While FTC has taken a number of significant enforcement actions to battle abuses in the industry, its resources are finite and, as a law enforcement agency, it does not routinely monitor or examine lenders, including the mortgage lending subsidiaries of financial and bank holding companies. Congress provided banking regulators with the authority to ensure compliance with consumer protection laws by the institutions they regulate, in part because it recognized the efficiencies of having banking regulators monitor for compliance with these laws while examining their institutions for safety and soundness. The Board is in a position to help ensure compliance with federal consumer protection laws by certain subsidiaries of financial and bank holding companies if it were clearly authorized to do so. While concerns about predatory lending extend well beyond the activities of the nonbank subsidiaries of holding companies, these entities represent a significant portion of the subprime mortgage market. Monitoring the mortgage lending activities of the nonbank subsidiaries would help the Board determine when it would be beneficial to conduct examinations of specific nonbank subsidiaries. The Board could then refer its findings to DOJ, HUD, or FTC or take its own enforcement action if a problem exists. Granting the Board concurrent enforcement authority--with the FTC--for these nonbank subsidiaries of holding companies would not diminish FTC's authority under federal laws used to combat predatory lending. The significant amount of subprime lending among holding company subsidiaries, combined with recent large settlements in cases involving allegations against such subsidiaries, suggests a need for additional scrutiny and monitoring of these entities. The Board is in an optimal position to play a larger role in such monitoring but does not have clear legal authority and responsibility to do so for these entities with regard to monitoring compliance of consumer protection laws. Matters for Congressional Consideration: To enable greater oversight of and potentially deter predatory lending from occurring at certain nonbank lenders, Congress should consider making appropriate statutory changes to grant the Board of Governors of the Federal Reserve System the authority to routinely monitor and, as necessary, examine the nonbank mortgage lending subsidiaries of financial and bank holding companies for compliance with federal consumer protection laws applicable to predatory lending practices. Also, Congress should consider giving the Board specific authority to initiate enforcement actions under those laws against these nonbank mortgage lending subsidiaries. Agency Comments and Our Evaluation: GAO provided a draft of this report to the Board, DOJ, FDIC, FTC, HUD, NCUA, OCC, OTS, and the Department of the Treasury for review and comment. The agencies provided technical comments that have been incorporated, as appropriate. In addition, the Board, DOJ, FDIC, FTC, HUD, and NCUA provided general comments, which are discussed below. The written comments of the Board, DOJ, HUD, and NCUA are printed in appendixes II through V. The Board commented that, while the existing structure has not been a barrier to Federal Reserve oversight, the approach recommended in our Matter for Congressional Consideration would likely be beneficial by catching some abusive practices that might not be caught otherwise. The Board also noted that the approach would pose tradeoffs, such as different supervisory schemes being applied to nonbank mortgage lenders based on whether or not they are part of a holding company. Because nonbank mortgage lenders that are part of a financial or bank holding company are already subject to being examined by the Board in some circumstances, they are already subject to a different supervisory scheme than other such lenders. For example, in its comments the Board noted that it may on occasion direct an examination of a nonbank lending subsidiary of a holding company when necessary in the context of applications that raise serious fair lending or compliance issues. Accordingly, we do not believe that clarifying jurisdiction as contemplated in the Matter would result in a significant departure from the current supervisory scheme for nonbank mortgage lenders. The Board also noted that that there could be some additional cost to the nonbank mortgage lending subsidiaries of financial or bank holding companies, as well as to the Board, if the Board were to exercise additional authority. We agree and believe that Congress should consider both the potential costs as well as the benefits of clarifying the Board's authorities. The FTC expressed concern that our report could give the impression that we are suggesting that Congress consider giving the Board sole jurisdiction--rather than concurrent jurisdiction with FTC--over nonbank subsidiaries of holding companies. Our report did not intend to suggest that the Congress make any change that would necessarily affect FTC's existing authority for these entities and we modified our report to clarify this point. To illustrate the difference in regulatory and enforcement approaches, our draft report contrasted the Board's routine examination authority with the FTC's role as a law enforcement agency. In its comments, FTC noted that it uses a number of tools to monitor nonbank mortgage lenders, of which consumer complaints is only one. The agency also commented that a key difference between the FTC and the Board is that the Board has access to routine information to aid in its oversight as part of the supervisory process. Our report did not intend to suggest that the FTC's actions are based solely on consumer complaints, and we revised the report to avoid this impression. DOJ commented that the report will be helpful in assessing the department's role in the federal government's efforts to develop strategies to combat predatory lending. DOJ disagreed with our inclusion in the report of "property or loan flips," which it characterized as a traditional fraud scheme rather than an example of predatory lending. As our report states, there is no precise definition of predatory lending. We included a discussion of efforts to combat "property flipping" because HUD officials told us that these schemes sometimes involve predatory practices that can harm borrowers. As we note in the report, while HUD categorizes property flipping as a predatory lending practice, not all federal agencies concur with this categorization. Distinct from property flipping is "loan flipping"--the rapid and repeated refinancing of a loan without benefit to the borrower. This practice is widely noted in literature and by federal, state, industry, and nonprofit officials as constituting predatory lending. FDIC noted that our Matter for Congressional Consideration focuses on nonbank subsidiaries of financial and bank holding companies even though these entities comprise, according to HUD, only about 20 percent of all subprime lenders. We acknowledge that our Matter does not address all subprime lenders or institutions that may be engaging in predatory lending, but believe it represents a step in addressing predatory lending among a significant category of mortgage lenders. NCUA said that the report provides a useful discussion of the issues and that the agency concurs with our Matter for Congressional Consideration. HUD, in its comment letter, described a variety of actions it has taken that it characterized as combating predatory lending, particularly with regard to FHA-insured loans. [End of section] Chapter 3: States Have Enacted and Enforced Laws to Address Predatory Lending, but Some Laws Have Been Preempted: In part because of concerns about the growth of predatory lending and the limitations of existing state and federal laws, 25 states, the District of Columbia, and 11 localities had passed their own laws addressing predatory lending practices as of January 9, 2004.[Footnote 71] Most of the state laws restrict the terms or provisions of certain high-cost loans, while others apply to a broader range of loans. In addition, some states have taken measures to strengthen the regulation and licensing of mortgage lenders and brokers, and some have used existing state consumer protection and banking laws to take enforcement actions related to abusive lending. However, regulators of federally chartered financial institutions have issued opinions stating that federal laws may preempt some state predatory lending laws and that nationally chartered lending institutions should have to comply only with a single uniform set of national standards. Many state officials and consumer advocates have opposed federal preemption of state predatory lending laws on the grounds that it interferes with the states' ability to protect consumers. States and Localities Have Addressed Predatory Lending through Legislation, Regulation, and Enforcement Actions: Since 1999, many states and localities have passed laws designed to address abusive mortgage lending by restricting the terms or provisions of certain loans. In addition, states have increased the registration or licensing requirements of mortgage brokers and mortgage lenders and have undertaken enforcement activities under existing consumer protection laws and regulations to combat abusive lending. A Growing Number of States and Localities Have Passed Laws to Address Abusive Lending: According to the database of state laws, as of January 9, 2004, 25 states and the District of Columbia had passed laws that were specifically designed to address abusive lending practices.[Footnote 72] (See fig. 3.) These laws were motivated, at least in part, by growing evidence of abusive lending and by concerns that existi