SSA Faces Significant Challenges to Reorienting and Transforming DI & SSI

• SSA’s two goals for its decision-making process:

  • make the right decision the first time
  • incorporate return to work into all stages of the decision-making process

• SSA’s Commissioner is developing a strategy to meet these goals

• The framework of her developing strategy for fostering return to work is consistent with GAO’s prior recommendations to SSA