Transformation: A New Model for Government Organizations

• Government organizations will need to:

• Become less hierarchical, process-oriented, stovepiped, and inwardly focused.

• Become more partnership-based, results-oriented, integrated, and externally focused.

• Achieve a better balance between results, customer, and employee focus.

• Work better with other governmental organizations, non-governmental organizations, and the private sector, both domestically and internationally, to achieve results.

• Focus on maximizing value, managing risk and enhancing responsiveness within current and expected resource levels.