Careers
Career Paths at GAO
Knowledge Services (Variety)
Information Research Specialist
Information research staff perform highly skilled reference and research duties in support of audit and legal work. The work includes specialized researching of various electronic databases, such as LexisNexis, Dialog, and Westlaw; conducting workshops and training classes, as well as preparing written guidelines or publications relating to key information sources; and developing the information architecture (defining organization, navigation, labeling, taxonomies, and search systems) of GAO’s various Web sites. The work requires knowledge of standard techniques and principals of librarianship; knowledge of specialized electronic information systems (Internet, CD-ROM, and government and commercial online databases); and the ability to identify, organize, and present Web information.
Management and Program Analysts
Management and program analysts serve as advisers to management; they analyze and evaluate the efficiency of internal administrative and management operations, formulate recommendations and solutions, and present results orally and in writing. Management and program analysts require knowledge of the substantive nature of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical evaluative methods and techniques for assessing program development.
Communications Analysts
Communications analysts write and edit a variety of materials that support GAO's mission. Specifically, communications analysts write and edit briefing papers, congressional testimonies, correspondence, presentations, reports, and speeches, among other products. They also assist with managing the production of reports and ensure written products meet GAO standards.
Communications analysts use their skills to help develop products that are accurate, clear, concise, logical, and well-organized. Using a combination of writing and analytical skills, they help sharpen analysis, identify opportunities to strengthen themes and messages, and respond to comments from stakeholders and agencies. They may also coach and train others in written communication.
Communications analysts must have knowledge of various methods of communication, be able to tailor information to the intended audience, and be able to apply sound principles of writing and editing. Also essential is the ability to think critically, to work diplomatically and collaboratively, and to balance multiple work demands.
Visual Information Specialists/Visual Communications Analysts
Visual information specialists and visual communications analysts communicate information visually. Their work involves the design, development, and display of visual elements, including photographs, illustrations, diagrams, and charts used in reports, slide presentations, brochures, and CDs. The work requires the ability to apply the principles of visual design, as well as be technically adept in various methods of visual display. In addition, visual specialists and analysts must be able to perform layout and file preparation duties for printing and Web posting and be able to analyze data and present information in form that visually conveys the intended message and has the desired effect.
Shared Services Assistant/Technician
Shared Services staff provide advice, consultation, and technical support related to a wide variety of administrative services, including multitask duplication, copying and copy machine maintenance, facsimile transmissions, scanning, mail services, and supply services. The work requires knowledge of GAO’s mission, organizations, functions, operating programs, supply regulations, and procedures. It also requires knowledge of governing policies and regulations as they relate to mail delivery methods, postal regulations, and supply management. In addition, Shared Services staff must have the ability to communicate effectively with management officials and staff at all levels of GAO.