Information systems (1 - 10 of 67 items) in Custom Date Range
Unemployment Insurance: States' Customer Service Challenges and DOL's Related Assistance
GAO-16-430: Published: May 12, 2016. Publicly Released: Jun 13, 2016.
In GAO focus groups of recent claimants filing for unemployment insurance (UI) benefits, those who filed by phone reported experiencing various challenges, such as long call wait times; however, those filing for benefits online reported that it was generally easy to do. In all six of the focus groups GAO conducted in the three states it visited, individuals who had claimed benefits by phone betwee...
Unemployment Insurance Information Technology: States Face Challenges in Modernization Efforts
GAO-13-859T: Published: Sep 11, 2013. Publicly Released: Sep 11, 2013.
As GAO reported in September 2012, nine selected states had made varying degrees of progress in modernizing the information technology (IT) systems supporting their unemployment insurance (UI) programs. Specifically, the states' modernization efforts were at various stages--three were in early phases of defining business needs and requirements, two were in the process of building systems based on...
SSA Disability Programs: Progress and Challenges Related to Modernizing
GAO-12-891T: Published: Sep 14, 2012. Publicly Released: Sep 14, 2012.
We found that SSA has taken concrete steps to incorporate modern concepts of disability into its determination criteria, but faces constraints to more fully considering assistive devices and workplace accommodations.Giving greater consideration to a claimant's functional capacity: SSA has begun taking a more modern view of disability that looks beyond the claimant's medical condition by giving gre...
Modernizing SSA Disability Programs: Progress Made, but Key Efforts Warrant More Management Focus
GAO-12-420: Published: Jun 19, 2012. Publicly Released: Jul 19, 2012.
The Social Security Administration (SSA) has taken steps that hold promise for improving the process for updating its medical criteria, but continues to face challenges ensuring timely updates. SSA now uses a two-tiered system for ongoing revisions to its medical listings. First, it completes a comprehensive review of all medical conditions listed within each of 14 body systems, making needed revi...
Modernizing SSA Disability Programs: Preliminary Observations on Updates of Medical and Occupational Criteria
GAO-12-511T: Published: Mar 20, 2012. Publicly Released: Mar 20, 2012.
The Social Security Administration (SSA) has made several changes to improve the process it uses for updating its medical criteria, but continues to face challenges ensuring timely updates. SSAs medical criteria for adults are in the form of listings of medical conditions and impairments organized under 14 body systems, which SSA periodically updates. To help ensure timely, periodic updates...
Healthy Marriage and Responsible Fatherhood Initiative: Further Progress Is Needed in Developing a Risk-Based Monitoring Approach to Help HHS Improve Program Oversight
GAO-08-1002: Published: Sep 26, 2008. Publicly Released: Oct 27, 2008.
Strengthening marriages and relationships in low-income families has emerged as a national strategy for enhancing the well-being of children. The Deficit Reduction Act of 2005 (DRA) appropriated $150 million in discretionary grants each year from 2006 through 2010 to implement the Healthy Marriage and Responsible Fatherhood Initiative. To provide insight into how these programs are being implement...
Potential Effect of Bankruptcy Abuse Prevention and Consumer Protection Act on Child Support Payments Cannot Be Determined because Data Needed for Study Are Not Available
GAO-08-148R: Published: Oct 26, 2007. Publicly Released: Nov 26, 2007.
Between 2001 and 2004, an average of more than 1.5 million people annually filed for personal bankruptcy protection. In April 2005, the Bankruptcy Abuse Prevention and Consumer Protection Act (Reform Act) was enacted, in part, to address certain factors viewed as contributing to an escalation in bankruptcy filings. Described as representing the most comprehensive set of reforms in more than 25 yea...
Unemployment Insurance: Better Data Needed to Assess Reemployment Services to Claimants
GAO-05-413: Published: Jun 24, 2005. Publicly Released: Jun 24, 2005.
With unemployed workers at a greater risk of long-term unemployment than in the past, it is increasingly important to quickly connect Unemployment Insurance (UI) claimants with reemployment activities. However, the shift to remote claims filing in many states has raised concerns about maintaining a connection between the UI program and reemployment services. This report examines (1) the extent to...
Informing Our Nation: Improving How to Understand and Assess the USA's Position and Progress
GAO-05-1: Published: Nov 10, 2004. Publicly Released: Nov 10, 2004.
There has been growing activity and interest in developing a system of key national indicators that would provide an independent, trusted, reliable, widely available, and usable source of information. Such a system would facilitate fact-based assessments of the position and progress of the United States, on both an absolute and relative basis. This interest emerges from the following perspectives...
Child Welfare: Improved Federal Oversight Could Assist States in Overcoming Key Challenges
GAO-04-418T: Published: Jan 28, 2004. Publicly Released: Jan 28, 2004.
Title IV-B of the Social Security Act, comprised of two subparts, is the primary source of federal funding for services to help families address problems that lead to child abuse and neglect and to prevent the unnecessary separation of children from their families; however, a number of challenges exist that impair states' ability to deliver and track these services. This testimony is based on find...