Veterans disability compensation (1 - 10 of 79 items)
VA Disability Benefits: Additional Planning Would Enhance Efforts to Improve the Timeliness of Appeals Decisions
GAO-17-234: Published: Mar 23, 2017. Publicly Released: Mar 23, 2017.
The Department of Veterans Affairs' (VA) is taking steps to improve the timeliness of its benefit compensation appeals process, in which veterans who are dissatisfied with claims decisions by the Veterans Benefits Administration (VBA) can appeal first to VBA, and then to the Board of Veterans' Appeals (the Board). VA has taken actions related to increasing staff, reforming the process, and updatin...
Veterans Benefits Management System: Ongoing Development and Implementation Can Be Improved; Goals Are Needed to Promote Increased User Satisfaction
GAO-15-582: Published: Sep 1, 2015. Publicly Released: Sep 15, 2015.
The Veterans Benefits Administration (VBA) within the Department of Veterans Affairs (VA) has made progress in developing and implementing the Veterans Benefits Management System (VBMS), with deployment of the system to all of its regional offices as of June 2013. While 95 percent of records related to veterans' disability claims are electronic and reside in the system, additional capabilities hav...
Veterans' Disability Benefits: Improvements Needed to Better Ensure VA Unemployability Decisions Are Well Supported
GAO-15-735T: Published: Jul 15, 2015. Publicly Released: Jul 15, 2015.
The number of veterans receiving Total Disability Individual Unemployability (TDIU) benefits has been increasing, as has the total amount of benefit payments, especially among older veterans. VA generally provides TDIU benefits to disabled veterans who are unable to maintain employment with earnings above the federal poverty guidelines due to service-connected disabilities. To be eligible for TDIU...
Veterans' Disability Benefits: VA Can Better Ensure Unemployability Decisions Are Well Supported
GAO-15-464: Published: Jun 2, 2015. Publicly Released: Jul 2, 2015.
The number of older veterans receiving Individual Unemployability benefits, a disability supplement, has been increasing, as has the total amount of benefit payments. In fiscal year 2013, 330,000 veterans received this benefit, which the Department of Veterans Affairs (VA) provides to disabled veterans of any age who are unemployable because of service-connected disabilities. From fiscal years 200...
Disability Compensation: Review of Concurrent Receipt of Department of Defense Retirement, Department of Veterans Affairs Disability Compensation, and Social Security Disability Insurance
GAO-14-854R: Published: Sep 30, 2014. Publicly Released: Oct 30, 2014.
GAO’s analysis showed that 59,251 individuals received concurrent payments from Department of Defense (DOD) retirement, Department of Veterans Affairs (VA) disability, and Social Security Disability Insurance (SSDI) in fiscal year 2013 totaling over $3.5 billion. Current law generally allows military personnel to receive concurrent disability compensation from DOD, VA, and SSDI. There were 1.9...
Managing for Results: Selected Agencies Need to Take Additional Efforts to Improve Customer Service
GAO-15-84: Published: Oct 24, 2014. Publicly Released: Oct 24, 2014.
GAO reviewed the customer service standards at Customs and Border Protection (CBP), Forest Service, Federal Student Aid (FSA), the National Park Service (NPS), and two services in the Veterans Benefits Administration (VBA)—disability compensation and Veterans' Group Life Insurance (VGLI). GAO found that none of the agencies' standards included all of the key elements of customer service standard...
VA Disability Claims Processing: Preliminary Observations on Accuracy Rates and Quality Assurance Activities
GAO-14-731T: Published: Jul 14, 2014. Publicly Released: Jul 14, 2014.
The Veterans Benefit Administration (VBA) within the Department of Veterans Affairs (VA) now measures and reports the accuracy of its claim decisions in two ways—by claim and by medical issue—but its approach has limitations. When calculating accuracy rates for either measure through its Systematic Technical Accuracy Review (STAR) program, VBA does not always follow generally accepted statisti...
VA Vocational Rehabilitation and Employment Program: Improved Oversight of Independent Living Services and Supports Is Needed
GAO-13-474: Published: Jun 7, 2013. Publicly Released: Jun 7, 2013.
Of the 9,215 veterans who entered the Department of Veterans Affairs' (VA) Independent Living (IL) track within the Vocational Rehabilitation and Employment (VR&E) program in fiscal years 2008 to 2011, most were male Vietnam era veterans in their 50s or 60s. Almost 60 percent served in the U.S. Army, and fewer than 1 percent served in the National Guard or Reserve. The most prevalent disabilities...
VA Health Care: Management and Oversight of Fee Basis Care Need Improvement
GAO-13-441: Published: May 31, 2013. Publicly Released: May 31, 2013.
The Department of Veterans Affairs' (VA) fee basis care spending increased from about $3.04 billion in fiscal year 2008 to about $4.48 billion in fiscal year 2012. The slight decrease in fiscal year 2012 spending from the fiscal year 2011 level was due to VA's adoption of Medicare rates as its primary payment method for fee basis providers. VA's fee basis care utilization also increased from about...
VA Education Benefits: VA Needs to Improve Program Management and Provide More Timely Information to Students
GAO-13-338: Published: May 22, 2013. Publicly Released: May 22, 2013.
Student veterans face many challenges pursuing higher education, and problems with the Department of Veterans Affairs' (VA) administration of the Post-9/11 GI Bill create financial challenges that also affect veterans' academic success. Veterans already cope with challenges transitioning into college as nontraditional students (older or with family obligations) while they are readjusting to civili...