Veterans affairs (1 - 3 of 3 items) in Past Month
VA Disability Benefits: Additional Planning Would Enhance Efforts to Improve the Timeliness of Appeals Decisions
GAO-17-234: Published: Mar 23, 2017. Publicly Released: Mar 23, 2017.
The Department of Veterans Affairs' (VA) is taking steps to improve the timeliness of its benefit compensation appeals process, in which veterans who are dissatisfied with claims decisions by the Veterans Benefits Administration (VBA) can appeal first to VBA, and then to the Board of Veterans' Appeals (the Board). VA has taken actions related to increasing staff, reforming the process, and updatin...
VA Construction: Improved Processes Needed to Monitor Contract Modifications, Develop Schedules, and Estimate Costs
GAO-17-70: Published: Mar 7, 2017. Publicly Released: Mar 7, 2017.
The Department of Veterans Affairs (VA) has taken steps to address challenges in managing projects to build medical facilities. In response to statutory requirements and additional congressional direction, VA is outsourcing management of certain such projects to the U.S. Army Corps of Engineers (USACE). As of October 2016, VA had 23 ongoing projects costing $100 million or more. VA and USACE have...
Veterans' Health Care: Preliminary Observations on Veterans' Access to Choice Program Care
GAO-17-397T: Published: Mar 7, 2017. Publicly Released: Mar 7, 2017.
The Choice Program allows veterans to obtain health care services outside the Veterans Health Administration if those services are not available or readily accessible within VHA. We found that--if VHA staff and the Choice Program contractors take the maximum amount of time allowed for appointment scheduling--veterans could potentially wait up to 81 calendar days to attend their first appointments...