Veterans affairs (31 - 40 of 158 items)
VA Primary Care: Improved Oversight Needed to Better Ensure Timely Access and Efficient Delivery of Care
GAO-16-114T: Published: Oct 22, 2015. Publicly Released: Oct 22, 2015.
GAO found that the Department of Veterans Affairs’ (VA) data on primary care panel sizes—that is, the number of patients VA providers and support staff are assigned as part of their patient portfolio—are unreliable across VA’s 150 medical facilities and cannot be used to monitor facilities’ management of primary care. Specifically, as part of its review, GAO found missing values and othe...
VA Health Care: Actions Needed to Assess Decrease in Root Cause Analyses of Adverse Events
GAO-15-643: Published: Jul 29, 2015. Publicly Released: Aug 28, 2015.
To address adverse events, Department of Veterans Affairs (VA) medical centers (VAMC) completed 18 percent fewer root cause analyses (RCA) in fiscal year 2014 compared to fiscal year 2010, and the Veterans Health Administration (VHA) has not analyzed the reasons for the decrease. VHA's National Center for Patient Safety (NCPS) officials told GAO they were aware of the decrease, but were not certai...
Veterans Affairs Contracting: Improved Oversight Needed for Certain Contractual Arrangements
GAO-15-581: Published: Jul 2, 2015. Publicly Released: Jul 16, 2015.
The Department of Veterans Affairs (VA) cannot document the extent to which it used interagency agreements in fiscal years 2012 through 2014 due to incomplete information. GAO reviewed data from VA's contract management system and found that VA obligated about $1.7 billion to other government agencies via such agreements. However, GAO's analysis of data from VA's accounting system found that the t...
Veterans' Disability Benefits: VA Can Better Ensure Unemployability Decisions Are Well Supported
GAO-15-464: Published: Jun 2, 2015. Publicly Released: Jul 2, 2015.
The number of older veterans receiving Individual Unemployability benefits, a disability supplement, has been increasing, as has the total amount of benefit payments. In fiscal year 2013, 330,000 veterans received this benefit, which the Department of Veterans Affairs (VA) provides to disabled veterans of any age who are unemployable because of service-connected disabilities. From fiscal years 200...
VA Health Care: Actions Needed to Improve Monitoring and Oversight of Non-VA and Contract Care
GAO-15-654T: Published: Jun 1, 2015. Publicly Released: Jun 1, 2015.
GAO's recent work has found significant weaknesses in the Department of Veterans Affairs' (VA) monitoring and oversight of its Non-VA Medical Care Program. Through this program, care is provided to veterans by non-VA providers in non-VA facilities. As GAO reported in May 2013, VA did not collect data on wait times veterans face in obtaining care from non-VA providers. Having data on wait times for...
Veterans Affairs Health Care: Addition to GAO's High Risk List and Actions Needed for Removal
GAO-15-580T: Published: Apr 29, 2015. Publicly Released: Apr 29, 2015.
To determine which federal government programs and functions should be designated high risk, GAO considers a number of factors. For example, it assesses whether the risk involves public health or safety, service delivery, national security, national defense, economic growth, or privacy or citizens' rights, or whether the risk could result in significantly impaired service, program failure, injury...
VA Construction: Actions to Address Cost Increases and Schedule Delays at Denver and Other VA Major Medical-Facility Projects
GAO-15-564T: Published: Apr 24, 2015. Publicly Released: Apr 24, 2015.
In April 2013, GAO found that costs substantially increased and schedules were delayed for Department of Veterans Affairs' (VA) largest medical-facility construction projects, located in Denver, Colorado; Las Vegas, Nevada; New Orleans, Louisiana; and Orlando, Florida. In comparison with initial estimates, the cost increases for these projects now range from 66 percent to 427 percent and delays ra...
VA Health Care: Improvements Needed to Manage Higher-Than-Expected Demand for the Family Caregiver Program
GAO-15-245T: Published: Dec 3, 2014. Publicly Released: Dec 3, 2014.
The Veterans Health Administration (VHA)--within the Department of Veterans Affairs (VA)--significantly underestimated caregivers' demand for services when it implemented the Program of Comprehensive Assistance for Family Caregivers (Family Caregiver Program). As a result, some VA medical centers (VAMCs) had difficulties managing the larger-than-expected workload, and some caregivers experienced d...
Veterans' Disability Benefits: Improvements Could Further Enhance Quality Assurance Efforts
GAO-15-50: Published: Nov 19, 2014. Publicly Released: Nov 19, 2014.
The Veterans Benefits Administration (VBA)—within the Department of Veterans Affairs—measures and reports the accuracy of its disability compensation claim decisions in two ways: (1) by claim and (2) by disabling condition, though its approach has limitations. When calculating accuracy rates for either measure through its Systematic Technical Accuracy Review (STAR), VBA does not always follow...
Information Security: Additional Actions Needed to Address Vulnerabilities That Put VA Data at Risk
GAO-15-220T: Published: Nov 18, 2014. Publicly Released: Nov 18, 2014.
The Department of Veterans Affairs (VA) has taken actions to mitigate previously identified vulnerabilities, but it has not fully addressed these weaknesses:Incident response: VA took actions to contain and eradicate the effects of a network intrusion detected in 2012, but it could not show that these actions were fully effective. Specifically, the department's Network and Security Operations Cent...