Strategic planning (121 - 125 of 125 items)
Veterans' Employment and Training Service: Focusing on Program Results to Improve Agency Performance
T-HEHS-97-129: Published: May 7, 1997. Publicly Released: May 7, 1997.
GAO discussed the Veterans' Employment and Training Service (VETS) and its initiatives in response to the Government Performance and Results Act of 1993 (GPRA), focusing on: (1) the value of GPRA in improving agency performance; (2) the employment and training performance measures currently used in VETS; (3) VETS' response to GPRA; and (4) GAO's assessment of VETS' response.GAO noted that: (1) GPR...
Department of Veterans Affairs: Programmatic and Management Challenges Facing the Department
T-HEHS-97-97: Published: Mar 18, 1997. Publicly Released: Mar 18, 1997.
GAO discussed some of the major challenges facing the Department of Veterans Affairs (VA) and some of the options for deficit reduction through changes in VA benefits and programs.GAO noted that: (1) significant improvements have occurred in the efficiency of the VA health care system; (2) VA's new management and Veterans Integrated Service Network (VISN) structure clearly values efficiency and cu...
VHA's Management Improvement Initiative
HEHS-96-191R: Published: Aug 30, 1996. Publicly Released: Aug 30, 1996.
Pursuant to a congressional request, GAO examined the Department of Veterans Affairs' (VA) progress in implementing health care system management improvement initiatives. GAO noted that: (1) VA is reducing its centrally funded activities by $170 million, equipment purchases by $26 million, and other headquarters-managed accounts by $89 million; (2) VA has deferred most decisions pertaining to the...
Agencies' Service to Non-English Speaking Customers
GGD-95-147R: Published: Apr 21, 1995. Publicly Released: Apr 21, 1995.
Pursuant to a congressional request, GAO reviewed four agencies' services to nonEnglish speaking customers. GAO noted that: (1) there is no evidence that the agencies cannot meet the needs of their nonEnglish-speaking customers; (2) although there is a shortage of bilingual staff at certain agency offices, these agencies can obtain bilingual services from their communities as needed; (3) the Socia...
Management of VA: Implementing Strategic Management Process Would Improve Service to Veterans
HRD-90-109: Published: Aug 31, 1990. Publicly Released: Aug 31, 1990.
GAO reviewed the Department of Veterans Affairs' (VA) use of strategic management processes, focusing on: (1) lessons VA learned from past department-wide strategic management processes; and (2) the development of a flexible secretarial-level strategic management process that VA could adapt.GAO found that: (1) VA faced such significant management challenges as aging medical facilities, weaknesses...