Performance measures (121 - 124 of 124 items)
Vocational Rehabilitation: VA Needs to Emphasize Serving Veterans With Serious Employment Handicaps
HRD-92-133: Published: Sep 28, 1992. Publicly Released: Sep 28, 1992.
Pursuant to a congressional request, GAO provided information on the Department of Veterans Affairs' (VA) vocational rehabilitation program, focusing on VA ability to provide required and special services.GAO found that: (1) VA field offices failed to make additional personal contacts with seriously disabled veterans, as VA procedures require; (2) seriously disabled veterans receive the same maile...
Blue-Collar Workers: Appraisal Systems Are in Place, But Basic Refinements Are Needed
GGD-87-72: Published: Jun 18, 1987. Publicly Released: Jun 18, 1987.
GAO evaluated how the Air Force, the Army, the Navy, and the Veterans Administration (VA) have implemented performance appraisal systems for federal wage system, or blue-collar, employees.GAO reviewed 84 performance plans applicable to 5,843 employees and found that 54 contained standards that were not clear, did not distinguish among all levels of performance, or were based on uncontrollable exte...
Evaluation of the Veterans Administration's Educational Assistance Program
106485: Jun 30, 1978
The Veterans Administration's (VA) Educational Assistance program was evaluated in an effort to determine the effectiveness of major Federal education programs. As of June 1978, the VA had not formulated standards to be used in measuring and evaluating the program on a continuing basis. The failure to issue VA evaluation regulations in a timely manner has had a negative impact on program managers'...
VA Needs a Single System To Measure Hospital Productivity
AFMD-81-23: Published: Mar 24, 1981. Publicly Released: Apr 28, 1981.
GAO was requested to compare the productivity of Veterans Administration (VA) hospitals with that of private and public sector hospitals, outlining the reasons for any differences found. Particular interest was expressed in the measurement systems used to make the comparison.GAO was unable to perform more than a limited comparison of VA hospital productivity with that of non-VA hospitals or with o...