Performance measures (41 - 50 of 124 items)
Military Disability System: Increased Supports for Servicemembers and Better Pilot Planning Could Improve the Disability Evaluation Process
GAO-08-1137: Published: Sep 24, 2008. Publicly Released: Sep 24, 2008.
In February 2007, a series of articles in The Washington Post about conditions at Walter Reed Army Medical Center highlighted problems in the military's disability evaluation system. Subsequently, the Department of the Army, Department of Defense (DOD), and Department of Veterans Affairs (VA) undertook initiatives to address concerns with the disability evaluation process. In 2007, the Army took s...
Veterans' Benefits: Improvements Needed in VA's Training and Performance Management Systems
GAO-08-1126T: Published: Sep 18, 2008. Publicly Released: Sep 18, 2008.
The Department of Veterans Affairs' (VA) disability claims process has long been a subject of concern because of long waits for decisions and large backlogs of claims pending decisions. To address these issues, VA has hired almost 3,000 new claims processors since January 2007. However, adequate training and performance management are essential to developing highly competent disability claims proc...
Workforce Development: Community Colleges and One-Stop Centers Collaborate to Meet 21st Century Workforce Needs
GAO-08-547: Published: May 15, 2008. Publicly Released: May 15, 2008.
In the future, businesses will demand workers with higher-level skills and more education. Community colleges are key providers of career and technical training as well as traditional academic education. These colleges can also play important roles in the one-stop system created by the Workforce Investment Act (WIA), through which a variety of federally funded employment and training programs prov...
VA Health Care: Additional Efforts to Better Assess Joint Ventures Needed
GAO-08-399: Published: Mar 28, 2008. Publicly Released: Mar 28, 2008.
The Department of Veterans Affairs (VA) and the Department of Defense (DOD) have a long history of partnering to achieve more cost-effective use of health care resources. Their partnerships have evolved to include joint ventures--joint efforts to construct or share medical facilities. VA has maintained eight joint ventures with DOD across the country. VA has also developed partnerships, or affilia...
Information Technology: VA Has Taken Important Steps to Centralize Control of Its Resources, but Effectiveness Depends on Additional Planned Actions
GAO-08-449T: Published: Feb 13, 2008. Publicly Released: Feb 13, 2008.
The use of information technology (IT) is crucial to the Department of Veterans Affairs' (VA) mission to promote the health, welfare, and dignity of all veterans in recognition of their service to the nation. In this regard, the department's fiscal year 2009 budget proposal includes about $2.4 billion to support IT development, operations, and maintenance. VA has, however, experienced challenges i...
Performance and Accountability Highlights Fiscal Year 2007
GAO-08-2SP: Published: Jan 2, 2008. Publicly Released: Jan 2, 2008.
This report presents the highlights of GAO's fiscal year 2007 Performance and Accountability Report. In fiscal year 2007 we exceeded the targets for five of our six key performance measures--financial benefits, nonfinancial benefits, past recommendations implemented, new products with recommendations, and testimonies--that gauge how well we produced results and served our client, the Congress. Wit...
VA Health Care: Improvements Made in Physician Privileging Policies, but Medical Facility Compliance Has Not Been Assessed
GAO-08-271T: Published: Nov 6, 2007. Publicly Released: Nov 6, 2007.
In a report issued in May 2006, GAO examined compliance with the Department of Veterans Affairs' (VA) physician credentialing and privileging requirements at seven VA medical facilities GAO visited. VA's credentialing process is used to determine whether a physician's professional credentials, such as licensure, are valid and meet VA's requirements for employment. VA's privileging process is used...
Veterans Affairs: Sustained Management Commitment and Oversight Are Essential to Completing Information Technology Realignment and Strengthening Information Security
GAO-07-1264T: Published: Sep 26, 2007. Publicly Released: Sep 26, 2007.
The Department of Veterans Affairs (VA) has encountered numerous challenges in managing its information technology (IT) and securing its information systems. In October 2005, the department initiated a realignment of its IT program to provide greater authority and accountability over its resources. The May 2006 security incident highlighted the need for additional actions to secure personal inform...
Information Security: Sustained Management Commitment and Oversight Are Vital to Resolving Long-standing Weaknesses at the Department of Veterans Affairs
GAO-07-1019: Published: Sep 7, 2007. Publicly Released: Sep 19, 2007.
In May 2006, the Department of Veterans Affairs (VA) announced that computer equipment containing personal information on approximately 26.5 million veterans and active duty military personnel had been stolen. Given the importance of information technology (IT) to VA's mission, effective information security controls are critical to maintaining public and veteran confidence in its ability to prote...
Human Capital: Bonuses to Senior Executives at the Department of Veterans Affairs
GAO-07-985T: Published: Jun 12, 2007. Publicly Released: Jun 12, 2007.
Key practices of effective performance management for the Senior Executive Service (SES) include the linkage or "line of sight" between individual performance and organizational success, the importance of linking pay to individual and organizational performance, and the need to make meaningful distinctions in performance. GAO identified certain principles for executive pay plans that should be con...