Health care administration (1 - 5 of 5 items) in Past 6 Months
Veterans Health Administration: Actions Needed to Better Recruit and Retain Clinical and Administrative Staff
GAO-17-475T: Published: Mar 22, 2017. Publicly Released: Mar 22, 2017.
The Veterans Health Administration is facing challenges recruiting and retaining clinical staff, such as physicians and registered nurses. We've found that VHA has high attrition among HR staff and weak internal control processes, which are contributing to its staffing issues. These challenges are making it more difficult for VHA to meet the health care needs of our nation's veterans. We recommen...
Veterans' Health Care: Limited Progress Made to Address Concerns That Led to High-Risk Designation
GAO-17-473T: Published: Mar 15, 2017. Publicly Released: Mar 15, 2017.
We added Department of Veterans Affairs' health care to our High-Risk List in 2015 over concerns about the timeliness, quality, and safety of veterans' health care. It remains on our 2017 list. In today's testimony, we discussed how VA partially met 2 of our 5 criteria for getting off the list, and the more than 100 recommendations that remain open, reflecting our areas of concern for VA health...
VA Health Care: Actions Needed to Ensure Medical Facilities' Controlled Substance Programs Meet Requirements
GAO-17-442T: Published: Feb 27, 2017. Publicly Released: Feb 27, 2017.
GAO found weaknesses in the way four selected Department of Veterans Affairs (VA) medical facilities were implementing their controlled substance inspection programs. Two of the four did not conduct monthly inspections of controlled substances as required by the Veterans Health Administration (VHA). For example, one facility missed 43 percent of monthly inspections in critical patient care areas a...
Veterans Health Administration: Management Attention Is Needed to Address Systemic, Long-standing Human Capital Challenges
GAO-17-30: Published: Dec 23, 2016. Publicly Released: Jan 23, 2017.
The Veterans Health Administration's (VHA) limited human resources (HR) capacity combined with weak internal control practices has undermined VHA's HR operations and its ability to improve delivery of health care services to veterans.Attrition of medical center HR staff increased between fiscal years 2013 and 2015, due to HR staff transferring to other federal agencies. VHA officials note a lack o...
VA Health Care: Processes to Evaluate, Implement, and Monitor Organizational Structure Changes Needed
GAO-16-803: Published: Sep 27, 2016. Publicly Released: Oct 27, 2016.
Recent internal and external reviews of Veterans Health Administration (VHA) operations have identified deficiencies in its organizational structure and recommended changes that would require significant restructuring to address, including eliminating and consolidating program offices and reducing VHA central office staff. However, VHA does not have a process that ensures recommended organizationa...