Patient care services (1 - 3 of 3 items) in Past Year
Veterans' Health Care: Improved Oversight of Community Care Physicians' Credentials Needed
GAO-16-795: Published: Sep 19, 2016. Publicly Released: Sep 19, 2016.
GAO found that the Department of Veterans Affairs' (VA) contractorsâ€”Health Net Federal Services (Health Net) and TriWest Healthcare Alliance (TriWest)â€”complied with contractual requirements to verify the credentials of physicians under one community care program, but were deficient in doing so under another program. Based on GAO's review of selected physicians, GAO found that the contractors a...
Veterans Health Administration: Personnel Data Show Losses Increased for Clinical Occupations from Fiscal Year 2011 through 2015, Driven by Voluntary Resignations and Retirements
GAO-16-666R: Published: Jul 29, 2016. Publicly Released: Jul 29, 2016.
GAO found that the Veterans Health Administration (VHA) collects data on the reasons clinical employees leave the agency and uses that data for planning purposes. VHA collects personnel data on the number of, and reasons for, clinical employee losses, including voluntary resignations, retirements, or removals due to adverse actions, in its human resources databases. VHA also collects more informa...
VA Health Care: Actions Needed to Improve Newly Enrolled Veterans' Access to Primary Care
GAO-16-328: Published: Mar 18, 2016. Publicly Released: Apr 18, 2016.
GAO found that not all newly enrolled veterans were able to access primary care from the Department of Veterans Affairs' (VA) Veterans Health Administration (VHA), and others experienced wide variation in the amount of time they waited for care. Sixty of the 180 newly enrolled veterans in GAO's review had not been seen by providers at the time of the review; nearly half were unable to access prima...