Airports (51 - 60 of 551 items)
Air Passenger Screening: Transportation Security Administration Needs to Improve Complaint Processes
GAO-13-186T: Published: Nov 29, 2012. Publicly Released: Nov 29, 2012.
In summary, TSA receives thousands of air passenger screening complaints through five central mechanisms, but does not have an agencywide policy, consistent processes, or a focal point to guide receipt and use of such information. Also, while the agency has several methods to inform passengers about its complaint processes, it does not have an agencywide policy or mechanism to ensure consistent us...
Air Passenger Screening: Transportation Security Administration Could Improve Complaint Processes
GAO-13-43: Published: Nov 15, 2012. Publicly Released: Nov 15, 2012.
The Transportation Security Administration (TSA) receives thousands of air passenger screening complaints through five mechanisms, but does not have an agencywide policy or consistent processes to guide receipt and use of such information. For example, from October 2009 through June 2012, TSA received more than 39,000 screening complaints through its TSA Contact Center (TCC). However, the data fro...
Slot-Controlled Airports: FAA's Rules Could Be Improved to Enhance Competition and Use of Available Capacity
GAO-12-902: Published: Sep 13, 2012. Publicly Released: Sep 13, 2012.
Why GAO Did This StudyThe 16 new beyond-perimeter flights that were authorized in 2012 for Reagan National Airport are likely to have a limited effect on the airports in the Washington, D.C., area. Reagan National has sufficient runway capacity to accommodate the new beyond-perimeter flights and, with some improvements to baggage handling and security screening facilities, will have sufficient ter...
Airport Noise Grants: FAA Needs to Better Ensure Project Eligibility and Improve Strategic Goal and Performance Measures
GAO-12-890: Published: Sep 12, 2012. Publicly Released: Sep 12, 2012.
The number of people in the United States exposed to significant airport noise has steadily declined from roughly 7 million people in 1975 to about 309,000 today. This change reflects large decreases in the size of areas that are exposed to significant airport noise and is primarily due to improvements in aircraft technology.Since 1982, FAA has provided $5.8 billion in Airport Improvement Program...
Aviation Safety: Additional FAA Efforts Could Enhance Safety Risk Management
GAO-12-898: Published: Sep 12, 2012. Publicly Released: Sep 12, 2012.
The Federal Aviation Administration (FAA) and its business lines and offices are in different stages of their implementation of Safety Management Systems (SMS). FAA finalized its agency-wide implementation plan in April 2012, and the Air Traffic Organization (ATO) has completed its SMS implementation, but other FAA SMS efforts are in the early stages. FAA business lines, such as the Aviation Safet...
Next Generation Air Transportation System: FAA Faces Implementation Challenges
GAO-12-1011T: Published: Sep 12, 2012. Publicly Released: Sep 12, 2012.
Delivering and demonstrating the Next Generation Air Transportation System's (NextGen) benefits: The Federal Aviation Administration (FAA) must deliver capabilities that provide aircraft operators with a return on their investments in NextGen avionics to convince operators to continue making equipment investments. However, operators have expressed concerns that FAA has not produced the navigationa...
Aviation Security: Status of TSA's Acquisition of Technology for Screening Passenger Identification and Boarding Passes
GAO-12-826T: Published: Jun 19, 2012. Publicly Released: Jun 19, 2012.
In summary, TSA has completed its initial testing of the CAT/BPSS technology and has begun operational testing at three airports. We found the projects associated life cycle cost estimate to be reasonably comprehensive and well documented, although we are less confident in its accuracy due to questions about the assumed inflation rate. In addition, we could not evaluate its credibility becau...
Aviation Security: Actions Needed to Address Challenges and Potential Vulnerabilities Related to Securing Inbound Air Cargo
GAO-12-632: Published: May 10, 2012. Publicly Released: Jun 11, 2012.
What GAO FoundThe Transportation Security Administration (TSA) has taken three primary actions since October 2010 to enhance security of inbound cargo on passenger and all-cargo aircraft. First, from October 2010 through May 2011, TSA issued new risk-based security requirements to focus more detailed screening measures on high-risk shipments, including prohibiting the transport of air cargo on p...
Checked Baggage Screening: TSA Has Deployed Optimal Systems at the Majority of TSA-Regulated Airports, but Could Strengthen Cost Estimates
GAO-12-266: Published: Apr 27, 2012. Publicly Released: Apr 27, 2012.
The Transportation Security Administrations (TSA) Electronic Baggage Screening Program (EBSP) reports that 76 percent of the airports (337 of 446) the agency regulates for security have a mix of in-line and stand-alone baggage screening configurations that best meet airport needs (i.e., optimal systems). However, only 36 percent (10 of 28) of the nations larger airportsbased on f...
Transportation Security Administration: Progress and Challenges Faced in Strengthening Three Key Security Programs
GAO-12-541T: Published: Mar 26, 2012. Publicly Released: Mar 26, 2012.
The Transportation Security Administration (TSA) relies on layers of security encompassing personnel, processes, and technology to deter, detect, and disrupt persons posing a potential risk to aviation security. The Screening of Passengers by Observation Techniques (SPOT) program consists of about 3,000 behavior detection officers (BDO) who examine passengers to identify those who might pose a sec...