Telecommunications (11 - 20 of 41 items)
Telecommunications: Wire-Based Competition Benefited Consumers In Selected Markets
GAO-04-241: Published: Feb 4, 2004. Publicly Released: Feb 10, 2004.
One of the primary purposes of the Telecommunications Act of 1996 was to promote competition in telecommunication markets, but wire-based competition has not developed as fully as expected. However, a new kind of entrant, called broadband service providers (BSP), offers an alternative wire- based option for local telephone, subscription television, and high- speed Internet services to consumers in...
Telecommunications: Federal and State Universal Service Programs and Challenges to Funding
GAO-02-187: Published: Feb 4, 2002. Publicly Released: Feb 11, 2002.
"Universal service" means providing residential customers with affordable, nationwide access to basic phone service. The Telecommunications Act of 1996 extended support for universal service to eligible schools, libraries, and rural health care providers. Universal service programs are generally funded by mandatory contributions from telecommunications companies. New technologies, however, are put...
Telecommunications: Technological and Regulatory Factors Affecting Consumer Choice of Internet Providers
GAO-01-93: Published: Oct 12, 2000. Publicly Released: Oct 19, 2000.
The degree of consumer choice among Internet providers has emerged as a key public policy issue. Because laws and regulations governing these different networks were generally tailored to the specific services each network originally supported, different types of communications providers are held to different rules when providing physical transport to the Internet. As a result of both technology a...
Telecommunications: Issues Related to Local Telephone Service
RCED-00-237: Published: Aug 31, 2000. Publicly Released: Aug 31, 2000.
Pursuant to a congressional request, GAO provided information on developments in the local telephone service market, focusing on the: (1) number of rural access lines that have been sold since the Telecommunications Act's passage by large incumbent local exchange carriers (ILEC); (2) development of digital subscriber line (DSL) technology and the basis for variations in its rate of deployment; and...
Telecommunications: Development of Competition in Local Telephone Markets
RCED-00-38: Published: Jan 25, 2000. Publicly Released: Feb 8, 2000.
Pursuant to a congressional request, GAO provided information on the development of competition in telecommunications markets, focusing on the: (1) development of competition in local telephone markets and the market strategies employed by new carriers in five states under the 1996 Telecommunications Act; and (2) key issues affecting that development and the enforcement activities of federal and s...
Telecommunications: Overview of the Cramming Problem
T-RCED-00-28: Published: Oct 25, 1999. Publicly Released: Oct 25, 1999.
Pursuant to a congressional request, GAO discussed Internet-related cramming, which is the inclusion of unauthorized, misleading, or deceptive charges on a consumer's telephone bill, focusing on: (1) the extent of cramming complaints; (2) state and federal regulatory initiatives to protect consumers from cramming; and (3) state and federal enforcement actions against companies engaged in cramming...
Telecommunications: Process by Which Mergers of Local Telephone Companies Are Reviewed
RCED-99-223: Published: Aug 20, 1999. Publicly Released: Sep 17, 1999.
Pursuant to a congressional request, GAO reviewed the: (1) standards and processes under which mergers between local telephone companies are evaluated and approved by governmental bodies; and (2) implementation of this process in the Bell Atlantic-NYNEX merger, and the effects of the merger that can be observed.GAO noted that: (1) several governmental bodies review mergers between local telephone...
Telecommunications: State and Federal Actions to Curb Slamming and Cramming
RCED-99-193: Published: Jul 27, 1999. Publicly Released: Aug 26, 1999.
Pursuant to a congressional request, GAO reviewed federal and state efforts to prevent telephone slamming, which involves switching a consumer's telephone service from one telephone company to another, and cramming, which involves placing unauthorized charges on a consumer's telephone bill for services and products, focusing on the: (1) number of complaints about slamming and cramming received by...
Telecommunications: Telephone Slamming and Its Harmful Effects
T-OSI-98-11: Published: Apr 23, 1998. Publicly Released: Apr 23, 1998.
Pursuant to a congressional request, GAO discussed the results of its investigation on telephone slamming and its harmful effects, focusing on: (1) what entities engage in intentional telephone slamming--a form of telecommunications fraud and abuse; (2) the process by which providers defraud customers; and (3) what federal and state regulatory entities and the telecommunications industry are doing...
Telecommunications: FCC Lacked Authority to Create Corporations to Administer Universal Service Programs
T-RCED/OGC-98-84: Published: Mar 31, 1998. Publicly Released: Mar 31, 1998.
GAO discussed the Federal Communications Commission's (FCC) implementation of the universal service provisions contained in the Telecommunications Act of 1996.GAO noted that: (1) FCC did not have the authority to create the corporations to carry out government functions and operate under FCC's rules; (2) under the Government Corporation Control Act, FCC needs explicit statutory authority to establ...