Public utilities (1 - 9 of 9 items)
Telecommunications: Survey of State Public Utility Commissions (GAO-11-13SP, October 2010), an E-supplement to GAO-11-11
GAO-11-13SP: Published: Oct 28, 2010. Publicly Released: Nov 30, 2010.
This is an e-supplement to GAO-11-11. This e-supplement provides the results of a survey of state public utility commissions about the Federal Communications Commission's (FCC) Universal Service Fund (USF) Low-Income Program which provides discounts on telephone installation and monthly telephone service to qualifying low-income consumers...
Telecommunications: Development of Competition in Local Telephone Markets
RCED-00-38: Published: Jan 25, 2000. Publicly Released: Feb 8, 2000.
Pursuant to a congressional request, GAO provided information on the development of competition in telecommunications markets, focusing on the: (1) development of competition in local telephone markets and the market strategies employed by new carriers in five states under the 1996 Telecommunications Act; and (2) key issues affecting that development and the enforcement activities of federal and s...
Telecommunications: Update on State-Level Cramming Complaints and Enforcement Actions
RCED-00-68: Published: Jan 31, 2000. Publicly Released: Jan 31, 2000.
Pursuant to a congressional request, GAO provided information from state and federal agencies on the number of cramming complaints nationwide, focusing on: (1) determining whether they were seeing an increase or decrease in cramming complaints during 1999; (2) learning whether they were taking additional actions to protect consumers from cramming; and (3) obtaining updated information about their...
Telecommunications: Overview of the Cramming Problem
T-RCED-00-28: Published: Oct 25, 1999. Publicly Released: Oct 25, 1999.
Pursuant to a congressional request, GAO discussed Internet-related cramming, which is the inclusion of unauthorized, misleading, or deceptive charges on a consumer's telephone bill, focusing on: (1) the extent of cramming complaints; (2) state and federal regulatory initiatives to protect consumers from cramming; and (3) state and federal enforcement actions against companies engaged in cramming...
Telecommunications: Process by Which Mergers of Local Telephone Companies Are Reviewed
RCED-99-223: Published: Aug 20, 1999. Publicly Released: Sep 17, 1999.
Pursuant to a congressional request, GAO reviewed the: (1) standards and processes under which mergers between local telephone companies are evaluated and approved by governmental bodies; and (2) implementation of this process in the Bell Atlantic-NYNEX merger, and the effects of the merger that can be observed.GAO noted that: (1) several governmental bodies review mergers between local telephone...
Telecommunications: State and Federal Actions to Curb Slamming and Cramming
RCED-99-193: Published: Jul 27, 1999. Publicly Released: Aug 26, 1999.
Pursuant to a congressional request, GAO reviewed federal and state efforts to prevent telephone slamming, which involves switching a consumer's telephone service from one telephone company to another, and cramming, which involves placing unauthorized charges on a consumer's telephone bill for services and products, focusing on the: (1) number of complaints about slamming and cramming received by...
Telephone Communications: Bypass of the Local Telephone Companies
RCED-86-66: Published: Aug 18, 1986. Publicly Released: Aug 18, 1986.
GAO detailed the results of its review on customers' bypass of local telephone companies, specifically: (1) the extent of and reasons for bypass; (2) the impact that bypass may have on local telephone company revenues; and (3) observations on some regulatory actions and proposals that address bypass.GAO found that: (1) between 16 and 29 percent of large-volume telephone company customers are bypas...
Telephone Communications: The FCC's Monitoring of Residential Telephone Service
RCED-86-146: Published: Jun 17, 1986. Publicly Released: Jul 1, 1986.
In response to a congressional request, GAO reviewed: (1) the Federal Communications Commission's (FCC) efforts to track and evaluate the effects of its regulatory decisions on telephone service, particularly in rural areas; and (2) the key issues and problems facing rural telephone companies and subscribers.GAO noted that, to monitor residential telephone service, FCC currently: (1) reviews U.S....
Selected Information on Bypass of Local Telephone Companies
RCED-86-100: Published: Feb 14, 1986. Publicly Released: Feb 14, 1986.
Pursuant to a congressional request, GAO provided information on residential and business customers' bypass of local telephone company services, focusing on: (1) two Federal Communications Commission (FCC) reports on bypass; (2) two nationwide bypass simulation studies; and (3) FCC and state bypass monitoring activities.GAO noted that: (1) bypass occurs when customers use alternatives to local tel...