Cost control (1 - 10 of 10 items)
Telecommunications: FCC Needs to Improve Performance Management and Strengthen Oversight of the High-Cost Program
GAO-08-633: Published: Jun 13, 2008. Publicly Released: Jul 10, 2008.
In the Telecommunications Act of 1996 (1996 Act), the Congress said that consumers in "rural, insular, and high-cost areas" should have access to services and rates that are "reasonably comparable" to those in urban areas. To implement the 1996 Act, the Federal Communications Commission (FCC) modified and expanded the high-cost program. The program provides funding to some telecommunications carri...
Telecommunications: Survey of State Regulatory Commissions (GAO-08-662SP, June 2008), an E-supplement to GAO-08-633
GAO-08-662SP: Published: Jun 13, 2008. Publicly Released: Jul 10, 2008.
Under the Telecommunications Act of 1996, state regulatory commissions were given primary responsibility for determining whether a telecommunications carrier is eligible to participate in and receive support from the federal Universal Service Fund's High-Cost Program. We conducted an Internet-based survey of state regulatory commissions in the 50 states and the District of Columbia to better under...
USDA Telecommunications: More Effort Needed to Address Telephone Abuse and Fraud
AIMD-96-59: Published: Apr 16, 1996. Publicly Released: Apr 16, 1996.
Pursuant to a congressional request, GAO reviewed the Department of Agriculture's (USDA) use of its telecommunications resources, focusing on: (1) whether USDA ensures that the commercial telephone and long-distance services it pays for are used in accordance with federal regulations and departmental policy; and (2) USDA efforts to address recommendations from a previous GAO report.GAO found that:...
Telecommunications: GSA's Difficulties Managing FTS 2000
IMTEC-91-45: Published: Jun 13, 1991. Publicly Released: Jun 13, 1991.
Pursuant to a congressional request, GAO reviewed the General Services Administration's (GSA) management of the Federal Telecommunications System (FTS) 2000 contracts, focusing on: (1) whether GSA justified its reassignment of Navy traffic to another vendor; (2) the impact of the reassignment on the revenue allocation between the vendors; and (3) the adequacy of GSA enforcement of the statute requ...
Social Security Downsizing: Significant Savings but Some Service Quality and Operational Problems
HRD-91-63: Published: Mar 19, 1991. Publicly Released: Apr 18, 1991.
Pursuant to a congressional request, GAO reviewed the Social Security Administration's (SSA): (1) efforts in reducing its staff by 21 percent between fiscal years 1985 and 1990; and (2) ability to maintain adequate service quality throughout the downsizing period.GAO found that: (1) SSA timely completed its staff reduction and achieved $1.9 billion in cost savings for the 6-year period, with expec...
Telephone Communications: Issues Affecting Rural Telephone Service
RCED-87-74: Published: Mar 17, 1987. Publicly Released: Mar 30, 1987.
In response to a congressional request, GAO reviewed: (1) the Federal Communications Commission's (FCC) efforts to track and evaluate the effects of its regulatory decisions on telephone service to rural areas; and (2) the key issues and problems facing rural telephone companies and subscribers.GAO found that, although FCC issued regulatory decisions designed to price telephone service more compet...
Telephone Communications: The FCC's Monitoring of Residential Telephone Service
RCED-86-146: Published: Jun 17, 1986. Publicly Released: Jul 1, 1986.
In response to a congressional request, GAO reviewed: (1) the Federal Communications Commission's (FCC) efforts to track and evaluate the effects of its regulatory decisions on telephone service, particularly in rural areas; and (2) the key issues and problems facing rural telephone companies and subscribers.GAO noted that, to monitor residential telephone service, FCC currently: (1) reviews U.S....
Expenditures for Telephone Services and Adequacy of Controls Over Such Services
B-118638: Published: May 31, 1973. Publicly Released: May 6, 1985.
No summary is currently available...
Better Management Needed in Social Security Administration's Toll-Free Telephone Service to the Public
MASAD-82-3: Published: Oct 28, 1981. Publicly Released: Oct 28, 1981.
GAO reviewed the Social Security Administration's (SSA) toll-free telephone service to the public.In fiscal year 1980, SSA spent an estimated $9.5 million providing toll-free, long-distance telephone service to the public. This cost resulted from two sources: (1) the approximately 1,400 SSA offices accepting collect, long-distance calls from the public; and (2) some of the 32 Teleservice Centers u...