Telephones (1 - 10 of 10 items)
Internet Protocol Transition: FCC Should Strengthen Its Data Collection Efforts to Assess the Transition's Effects
GAO-16-167: Published: Dec 16, 2015. Publicly Released: Dec 16, 2015.
As the nation's telecommunications systems transition from legacy telephone networks to Internet Protocol (IP)-based networks, telecommunications carriers can face challenges during times of crisis that affect end users' ability to call 911 and receive emergency communications. These challenges include (1) preserving consumer service and (2) supporting existing emergency communications services an...
Telecommunications Relay Service: FCC Should Strengthen Its Management of Program to Assist Persons with Hearing or Speech Disabilities
GAO-15-409: Published: Apr 29, 2015. Publicly Released: May 8, 2015.
Since 2002, the overall minutes of use and costs for the Telecommunications Relay Service (TRS) program have grown significantly due to the advent of Internet-based forms of TRS and increased usage by the deaf and hard-of-hearing communities. Program data show that total TRS minutes have grown from about 53 million in “rate year” (July-to-June) 2002–2003 to about 249 million in rate year 201...
Video Marketplace: Competition Is Evolving, and Government Reporting Should Be Reevaluated
GAO-13-576: Published: Jun 25, 2013. Publicly Released: Jun 25, 2013.
Since GAO reported on competition in 2005, competition among video content producers is little changed, while competition among distributors has increased. According to data cited by the Federal Communications Commission (FCC), seven companies' broadcast and cable networks accounted for about 95 percent of all television viewing hours in the United States. Further, ownership of broadcast and cable...
Telecommunications: Challenges to Assessing and Improving Telecommunications For Native Americans on Tribal Lands
GAO-06-189: Published: Jan 11, 2006. Publicly Released: Feb 10, 2006.
An important goal of the Communications Act of 1934, as amended, is to ensure access to telecommunications services for all Americans. The Federal Communications Commission has made efforts to improve the historically low subscribership rates of Native Americans on tribal lands. In addition, Congress is considering legislation to establish a grant program to help tribes improve telecommunications...
Telecommunications: Wire-Based Competition Benefited Consumers In Selected Markets
GAO-04-241: Published: Feb 4, 2004. Publicly Released: Feb 10, 2004.
One of the primary purposes of the Telecommunications Act of 1996 was to promote competition in telecommunication markets, but wire-based competition has not developed as fully as expected. However, a new kind of entrant, called broadband service providers (BSP), offers an alternative wire- based option for local telephone, subscription television, and high- speed Internet services to consumers in...
Telecommunications: Technological and Regulatory Factors Affecting Consumer Choice of Internet Providers
GAO-01-93: Published: Oct 12, 2000. Publicly Released: Oct 19, 2000.
The degree of consumer choice among Internet providers has emerged as a key public policy issue. Because laws and regulations governing these different networks were generally tailored to the specific services each network originally supported, different types of communications providers are held to different rules when providing physical transport to the Internet. As a result of both technology a...
Telecommunications: Issues Related to Local Telephone Service
RCED-00-237: Published: Aug 31, 2000. Publicly Released: Aug 31, 2000.
Pursuant to a congressional request, GAO provided information on developments in the local telephone service market, focusing on the: (1) number of rural access lines that have been sold since the Telecommunications Act's passage by large incumbent local exchange carriers (ILEC); (2) development of digital subscriber line (DSL) technology and the basis for variations in its rate of deployment; and...
Telecommunications: Update on State-Level Cramming Complaints and Enforcement Actions
RCED-00-68: Published: Jan 31, 2000. Publicly Released: Jan 31, 2000.
Pursuant to a congressional request, GAO provided information from state and federal agencies on the number of cramming complaints nationwide, focusing on: (1) determining whether they were seeing an increase or decrease in cramming complaints during 1999; (2) learning whether they were taking additional actions to protect consumers from cramming; and (3) obtaining updated information about their...
Telecommunications: Overview of the Cramming Problem
T-RCED-00-28: Published: Oct 25, 1999. Publicly Released: Oct 25, 1999.
Pursuant to a congressional request, GAO discussed Internet-related cramming, which is the inclusion of unauthorized, misleading, or deceptive charges on a consumer's telephone bill, focusing on: (1) the extent of cramming complaints; (2) state and federal regulatory initiatives to protect consumers from cramming; and (3) state and federal enforcement actions against companies engaged in cramming...
Rural Development: Steps Towards Realizing the Potential of Telecommunications Technologies
RCED-96-155: Published: Jun 14, 1996. Publicly Released: Jun 14, 1996.
Pursuant to a congressional request, GAO reviewed rural communities' efforts to develop advanced telecommunications technologies, focusing on: (1) federal programs that fund rural telecommunications projects; (2) lessons learned for developing such projects; and (3) whether changes to these programs are needed.GAO found that: (1) as of December 1995, there were at least 28 programs that provided d...