Program management (1 - 10 of 10 items)
Telecommunications Relay Service: FCC Should Strengthen Its Management of Program to Assist Persons with Hearing or Speech Disabilities
GAO-15-409: Published: Apr 29, 2015. Publicly Released: May 8, 2015.
Since 2002, the overall minutes of use and costs for the Telecommunications Relay Service (TRS) program have grown significantly due to the advent of Internet-based forms of TRS and increased usage by the deaf and hard-of-hearing communities. Program data show that total TRS minutes have grown from about 53 million in “rate year” (July-to-June) 2002–2003 to about 249 million in rate year 201...
Telecommunications: GSA Needs to Share and Prioritize Lessons Learned to Avoid Future Transition Delays
GAO-14-63: Published: Dec 5, 2013. Publicly Released: Jan 6, 2014.
Complex acquisition processes and weaknesses in project planning contributed to the delays experienced on the Networx transition, resulting in cost increases and missed savings. In particular, the complexity of the acquisition process was related to duplicative contract vehicles, the large number of service options, and changes related to the process for ensuring fair competition among service pro...
Telecommunications: Broadband Deployment Plan Should Include Performance Goals and Measures to Guide Federal Investment
GAO-09-494: Published: May 12, 2009. Publicly Released: Jun 10, 2009.
The United States ranks 15th among the 30 democratic nations of the Organisation for Economic Co-operation and Development (OECD) on one measure of broadband (i.e., high-speed Internet) subscribership. The Federal Communications Commission (FCC) has regulatory authority over broadband, and several federal programs fund broadband deployment. This congressionally requested report discusses (1) the f...
Telecommunications: Long-Term Strategic Vision Would Help Ensure Targeting of E-rate Funds to Highest-Priority Uses
GAO-09-253: Published: Mar 27, 2009. Publicly Released: Apr 27, 2009.
The Federal Communications Commission's (FCC) Schools and Libraries Universal Service Support Mechanism--also known as the E-rate program--is a significant source of federal funding for information technology for schools and libraries, providing about $2 billion a year. As requested, GAO assessed issues related to the E-rate program's long-term goals, including (1) key trends in the demand for and...
Telecommunications: Information on Participation in the E-rate Program (GAO-09-254SP, March 2009), an e-supplement to GAO-09-253
GAO-09-254SP: Published: Apr 27, 2009. Publicly Released: Apr 27, 2009.
This e-supplement provides information on participation in the Federal Communications Commission's (FCC) Schools and Libraries Program Universal Service Support Mechanism--commonly known as the E-rate program--which makes funding available to schools and libraries for telecommunications services, Internet access, and internal wiring and components needed for data transmission. The e-supplement inc...
Telecommunications: Application of the Antideficiency Act and Other Fiscal Controls to FCC's E-Rate Program
GAO-05-546T: Published: Apr 11, 2005. Publicly Released: Apr 11, 2005.
Since 1998, the Federal Communications Commission's (FCC) E-rate program has committed more than $13 billion to help schools and libraries acquire Internet and telecommunications services. As steward of the program, FCC must ensure that participants use E-rate funds appropriately and that there is managerial and financial accountability surrounding the funds. This testimony is based on GAO's Febru...
Telecommunications: Concerns Regarding the Structure and FCC's Management of the E-Rate Program
GAO-05-439T: Published: Mar 16, 2005. Publicly Released: Mar 16, 2005.
Since 1998, the Federal Communications Commission's (FCC) E-rate program has committed more than $13 billion to help schools and libraries acquire Internet and telecommunications services. Recently, allegations of fraud, waste, and abuse by some E-rate program participants have come to light. As steward of the program, FCC must ensure that participants use E-rate funds appropriately and that there...
Telecommunications: Greater Involvement Needed by FCC in the Management and Oversight of the E-Rate Program
GAO-05-151: Published: Feb 9, 2005. Publicly Released: Mar 16, 2005.
Since 1998, the Federal Communications Commission's (FCC) E-rate program has committed more than $13 billion to help schools and libraries acquire Internet and telecommunications services. Recently, however, allegations of fraud, waste, and abuse by some E-rate program participants have come to light. As steward of the program, FCC must ensure that participants use E-rate funds appropriately and t...
Telecommunications: GSA Has Made Progress Planning for a New Governmentwide Program, But Critical Issues Remain
GAO-05-361T: Published: Mar 3, 2005. Publicly Released: Mar 3, 2005.
In October 2003, the General Services Administration (GSA) issued a request for information describing its plans for a new governmentwide telecommunications program known as Networx, which is to replace expiring contracts. The program consists of two simultaneous acquisitions: Networx Universal, which is to provide a full range of national and international network services across the United State...
Project SAFECOM: Key Cross-Agency Emergency Communications Effort Requires Stronger Collaboration
GAO-04-494: Published: Apr 16, 2004. Publicly Released: Apr 16, 2004.
One of the five priorities in the President's Management Agenda is the expansion of electronic government (e-government)--the use of Internet applications to enhance access to and delivery of government information and services. Project SAFECOM is one of the 25 initiatives sponsored by the Office of Management and Budget (OMB) to implement this agenda. Managed by the Department of Homeland Securit...