Telecommunications (11 - 20 of 42 items)
Telecommunications: Improved Management Can Enhance FCC Decision Making for the Universal Service Fund Low-Income Program
GAO-11-11: Published: Oct 28, 2010. Publicly Released: Nov 30, 2010.
The Federal Communications Commission's (FCC) Low-Income Program, administered by the Universal Service Administrative Company (USAC) and supported by the Universal Service Fund (USF), provides low-income households with discounts on installation costs for new telephone service and monthly charges for basic telephone service. In this requested report, GAO examined (1) how program participation and...
Telecommunications: Survey of State Public Utility Commissions (GAO-11-13SP, October 2010), an E-supplement to GAO-11-11
GAO-11-13SP: Published: Oct 28, 2010. Publicly Released: Nov 30, 2010.
This is an e-supplement to GAO-11-11. This e-supplement provides the results of a survey of state public utility commissions about the Federal Communications Commission's (FCC) Universal Service Fund (USF) Low-Income Program which provides discounts on telephone installation and monthly telephone service to qualifying low-income consumers...
Telecommunications: FCC Should Assess the Design of the E-rate Program's Internal Control Structure
GAO-10-908: Published: Sep 29, 2010. Publicly Released: Oct 29, 2010.
Since 1998, the Federal Communications Commission's (FCC) Schools and Libraries Universal Service Support Mechanism--commonly known as the "E-rate" program--has been a significant federal source of technology funding for schools and libraries. FCC designated the Universal Service Administrative Company (USAC) to administer the program. As requested, GAO examined the system of internal controls in...
Telecommunications: Preliminary Observations about Consumer Satisfaction and Problems with Wireless Phone Service and FCC's Efforts to Assist Consumers with Complaints
GAO-09-800T: Published: Jun 17, 2009. Publicly Released: Jun 17, 2009.
The use of wireless phone service in the United States has risen dramatically over the last 20 years, with an estimated 270 million subscribers as of December 2008. Americans increasingly rely on wireless phones as their primary or sole means of telephone communication. Concerns have been raised in recent years about the quality of this service, including specific concerns about billing and carrie...
Telecommunications: Long-Term Strategic Vision Would Help Ensure Targeting of E-rate Funds to Highest-Priority Uses
GAO-09-253: Published: Mar 27, 2009. Publicly Released: Apr 27, 2009.
The Federal Communications Commission's (FCC) Schools and Libraries Universal Service Support Mechanism--also known as the E-rate program--is a significant source of federal funding for information technology for schools and libraries, providing about $2 billion a year. As requested, GAO assessed issues related to the E-rate program's long-term goals, including (1) key trends in the demand for and...
Telecommunications: Information on Participation in the E-rate Program (GAO-09-254SP, March 2009), an e-supplement to GAO-09-253
GAO-09-254SP: Published: Apr 27, 2009. Publicly Released: Apr 27, 2009.
This e-supplement provides information on participation in the Federal Communications Commission's (FCC) Schools and Libraries Program Universal Service Support Mechanism--commonly known as the E-rate program--which makes funding available to schools and libraries for telecommunications services, Internet access, and internal wiring and components needed for data transmission. The e-supplement inc...
Telecommunications: FCC Needs to Improve Performance Management and Strengthen Oversight of the High-Cost Program
GAO-08-633: Published: Jun 13, 2008. Publicly Released: Jul 10, 2008.
In the Telecommunications Act of 1996 (1996 Act), the Congress said that consumers in "rural, insular, and high-cost areas" should have access to services and rates that are "reasonably comparable" to those in urban areas. To implement the 1996 Act, the Federal Communications Commission (FCC) modified and expanded the high-cost program. The program provides funding to some telecommunications carri...
Telecommunications: Survey of State Regulatory Commissions (GAO-08-662SP, June 2008), an E-supplement to GAO-08-633
GAO-08-662SP: Published: Jun 13, 2008. Publicly Released: Jul 10, 2008.
Under the Telecommunications Act of 1996, state regulatory commissions were given primary responsibility for determining whether a telecommunications carrier is eligible to participate in and receive support from the federal Universal Service Fund's High-Cost Program. We conducted an Internet-based survey of state regulatory commissions in the 50 states and the District of Columbia to better under...
Social Security Numbers: Stronger Protections Needed When Contractors Have Access to SSNs
GAO-06-238: Published: Jan 23, 2006. Publicly Released: Jan 23, 2006.
Recent data breaches highlight how identity theft may occur when businesses share individuals' personal information, including Social Security Numbers (SSNs), with contractors. Because private sector entities are more likely to share consumers' personal information via contractors, members of Congress raised concerns about the protection of this information in contractual relationships. In respons...
Telecommunications: Application of the Antideficiency Act and Other Fiscal Controls to FCC's E-Rate Program
GAO-05-546T: Published: Apr 11, 2005. Publicly Released: Apr 11, 2005.
Since 1998, the Federal Communications Commission's (FCC) E-rate program has committed more than $13 billion to help schools and libraries acquire Internet and telecommunications services. As steward of the program, FCC must ensure that participants use E-rate funds appropriately and that there is managerial and financial accountability surrounding the funds. This testimony is based on GAO's Febru...