Internal controls (11 - 20 of 76 items)
Public Safety Communications: Preliminary Information on FirstNet's Efforts to Establish a Nationwide Broadband Network
GAO-15-380T: Published: Mar 11, 2015. Publicly Released: Mar 11, 2015.
GAO's ongoing work has found that the First Responder Network Authority (FirstNet) has made progress carrying out the responsibilities established in the 2012 Middle Class Tax Relief and Job Creation Act (the 2012 act) but lacks certain elements of effective internal controls. FirstNet has made progress establishing an organizational structure, planning the nationwide public-safety broadband netwo...
Recovery Act: USDA Should Include Broadband Program's Impact in Annual Performance Reports
GAO-14-511: Published: Jun 17, 2014. Publicly Released: Jun 17, 2014.
The Rural Utilities Service (RUS) expects most Recovery Act-funded Broadband Initiatives Program (BIP) projects will be completed by the June 2015 deadline and as approved, but RUS faces challenges given the large scope of the program. As of March 2014, approximately 14 percent (42 of 297) of BIP infrastructure projects were terminated for a variety of reasons according to RUS officials, such as f...
Information Security: Federal Communications Commission Needs to Strengthen Controls over Enhanced Secured Network Project
GAO-13-155: Published: Jan 25, 2013. Publicly Released: Feb 1, 2013.
The Federal Communications Commission (FCC) did not effectively implement appropriate information security controls in the initial components of the Enhanced Secured Network (ESN) project. Although FCC took steps to enhance its ability to control and monitor its network for security threats, weaknesses identified in the commission's deployment of components of the ESN project as of August 2012 res...
Spectrum Management: Incentives, Opportunities, and Testing Needed to Enhance Spectrum Sharing
GAO-13-7: Published: Nov 14, 2012. Publicly Released: Nov 14, 2012.
Some spectrum users may lack incentive to share spectrum or otherwise use it efficiently, and federal agencies and private users currently cannot easily identify spectrum available for sharing. Typically, paying the market price for a good or service helps to inform users of the value of the good and provides an incentive for efficient use. Federal agencies, however, pay only a small fee to the NT...
Spectrum Management: Federal Government's Use of Spectrum and Preliminary Information on Spectrum Sharing
GAO-12-1018T: Published: Sep 13, 2012. Publicly Released: Sep 13, 2012.
The National Telecommunications and Information Administration (NTIA) is responsible for governmentwide federal spectrum management, but GAO reported in 2011 that NTIAs efforts in this area had been limited. In 2003, the President directed NTIA to develop plans identifying federal and nonfederal spectrum needs, and in 2008, NTIA issued the federal plan. GAO found it did not identify governme...
Telecommunications: Improved Management Can Enhance FCC Decision Making for the Universal Service Fund Low-Income Program
GAO-11-11: Published: Oct 28, 2010. Publicly Released: Nov 30, 2010.
The Federal Communications Commission's (FCC) Low-Income Program, administered by the Universal Service Administrative Company (USAC) and supported by the Universal Service Fund (USF), provides low-income households with discounts on installation costs for new telephone service and monthly charges for basic telephone service. In this requested report, GAO examined (1) how program participation and...
Telecommunications: Survey of State Public Utility Commissions (GAO-11-13SP, October 2010), an E-supplement to GAO-11-11
GAO-11-13SP: Published: Oct 28, 2010. Publicly Released: Nov 30, 2010.
This is an e-supplement to GAO-11-11. This e-supplement provides the results of a survey of state public utility commissions about the Federal Communications Commission's (FCC) Universal Service Fund (USF) Low-Income Program which provides discounts on telephone installation and monthly telephone service to qualifying low-income consumers...
Telecommunications: FCC Should Assess the Design of the E-rate Program's Internal Control Structure
GAO-10-908: Published: Sep 29, 2010. Publicly Released: Oct 29, 2010.
Since 1998, the Federal Communications Commission's (FCC) Schools and Libraries Universal Service Support Mechanism--commonly known as the "E-rate" program--has been a significant federal source of technology funding for schools and libraries. FCC designated the Universal Service Administrative Company (USAC) to administer the program. As requested, GAO examined the system of internal controls in...
Emergency Communications: National Communications System Provides Programs for Priority Calling, but Planning for New Initiatives and Performance Measurement Could be Strengthened
GAO-09-822: Published: Aug 28, 2009. Publicly Released: Sep 28, 2009.
Government functions and effective disaster response and management rely on the ability of national security and emergency preparedness (NS/EP) personnel to communicate. The Department of Homeland Security's (DHS) National Communications System (NCS), is responsible for ensuring continuity of NS/EP communications when network congestion or damage occurs. As requested, GAO assessed the (1) priority...
Telecommunications: Preliminary Observations about Consumer Satisfaction and Problems with Wireless Phone Service and FCC's Efforts to Assist Consumers with Complaints
GAO-09-800T: Published: Jun 17, 2009. Publicly Released: Jun 17, 2009.
The use of wireless phone service in the United States has risen dramatically over the last 20 years, with an estimated 270 million subscribers as of December 2008. Americans increasingly rely on wireless phones as their primary or sole means of telephone communication. Concerns have been raised in recent years about the quality of this service, including specific concerns about billing and carrie...