Federal agencies (1 - 10 of 52 items) in Custom Date Range
Emergency Communications: Improved Procurement of Land Mobile Radios Could Enhance Interoperability and Cut Costs
GAO-17-12: Published: Oct 5, 2016. Publicly Released: Oct 5, 2016.
Federal agencies GAO surveyed generally use land mobile radio (LMR) equipment to meet their core missions, such as public safety, emergency management, or firefighting. More than two-thirds of the 57 agencies GAO surveyed reported using equipment from the same manufacturer because, for example, they believe doing so will help ensure compatibility of new LMR equipment with existing system requireme...
Emergency Communications: Survey of Selected Federal Agencies' Use and Procurement of Land Mobile Radio Equipment (GAO-17-13SP, October 5, 2016), an E-supplement to GAO-17-12
GAO-17-13SP: Published: Oct 5, 2016. Publicly Released: Oct 5, 2016.
This e-supplement is a companion to GAO’s report entitled, Emergency Communications: Improved Procurement of Land Mobile Radios Could Enhance Interoperability and Cut Costs, GAO-17-12. The purpose of this e-supplement is to provide a summary of the results of GAO's survey of select civilian federal agencies on their use of land mobile radio (LMR) systems to communicate with other federal agencie...
Internet Management: Structured Evaluation Could Help Assess Proposed Transition of Key Domain Name and Other Technical Functions
GAO-15-642: Published: Aug 19, 2015. Publicly Released: Sep 18, 2015.
The National Telecommunications and Information Administration (NTIA) announced that it would transition its oversight of the coordination of certain key Internet technical functions (such as the domain name system) to the global multistakeholder community if a suitable transition proposal were developed. In response, several steps were taken to develop a proposal and address identified risks. The...
Telecommunications: Agencies Need Better Controls to Achieve Significant Savings on Mobile Devices and Services
GAO-15-431: Published: May 21, 2015. Publicly Released: May 21, 2015.
Most of the 15 agencies GAO reviewed did not have an inventory of mobile devices and associated services that can be used to assess device usage. The majority of agencies delegated responsibility of their inventories to their components. Only 5 of the 15 agencies had complete service and device inventories at either the enterprise-level or at the components GAO reviewed. The remaining agencies eit...
Mobile Devices: Federal Agencies' Steps to Improve Mobile Access to Government Information and Services
GAO-15-69: Published: Dec 22, 2014. Publicly Released: Dec 22, 2014.
According to Pew Research Center, in 2013, some demographic groups relied more on cellphones to access the Internet than others. Those who are young, earn more income, have a graduate degree, or are African American had the highest rate of mobile access. In contrast, according to Pew, those who used cellphones to access the Internet in 2013 at lower rates tended to be seniors, the less educated, o...
Consumers' Location Data: Companies Take Steps to Protect Privacy, but Practices Are Inconsistent, and Risks May Not be Clear to Consumers
GAO-14-649T: Published: Jun 4, 2014. Publicly Released: Jun 4, 2014.
Fourteen mobile industry companies and 10 in-car navigation providers that GAO examined in its 2012 and 2013 reports—including mobile carriers and auto manufacturers with the largest market share and popular application developers—collect location data and use or share them to provide consumers with location-based services and improve consumer services. For example, mobile carriers and applica...
Telecommunications: GSA Needs to Share and Prioritize Lessons Learned to Avoid Future Transition Delays
GAO-14-63: Published: Dec 5, 2013. Publicly Released: Jan 6, 2014.
Complex acquisition processes and weaknesses in project planning contributed to the delays experienced on the Networx transition, resulting in cost increases and missed savings. In particular, the complexity of the acquisition process was related to duplicative contract vehicles, the large number of service options, and changes related to the process for ensuring fair competition among service pro...
Spectrum Management: Federal Relocation Costs and Auction Revenues
GAO-13-472: Published: May 22, 2013. Publicly Released: May 22, 2013.
Some federal agencies underestimated the costs to relocate communication systems from the 1710-1755 megahertz (MHz) band, although auction revenues appear to exceed relocation costs by over $5 billion. As of March 2013, actual relocation costs have exceeded estimated costs by about $474 million, or 47 percent. The National Telecommunications and Information Administration (NTIA) expects agencies t...
911 Services: Most States Used 911 Funds for Intended Purposes, but FCC Could Improve Its Reporting on States' Use of Funds
GAO-13-376: Published: Apr 18, 2013. Publicly Released: Apr 18, 2013.
Although states faced challenges and delays in the past, states have made significant progress implementing wireless Enhanced 911 (E911) since 2003. Wireless E911 deployment usually proceeds through two phases: Phase I provides general caller location information by identifying the cell tower or cell site that is receiving the wireless call; Phase II provides more precise caller-location informati...
Spectrum Management: Further Consideration of Options to Improve Receiver Performance Needed
GAO-13-265: Published: Feb 22, 2013. Publicly Released: Feb 22, 2013.
Manufacturers and commercial licensees have taken a variety of actions to improve receiver performance. For some services, industry associations-- comprised of manufacturers, commercial licensees, and others--have developed voluntary standards that are often used to design and procure receivers, such as those in cell phones and televisions, and to help improve receiver performance. Stakeholders al...