Cellular telephones (1 - 10 of 42 items)
Smartphone Data: Information and Issues Regarding Surreptitious Tracking Apps That Can Facilitate Stalking
GAO-16-317: Published: Apr 21, 2016. Publicly Released: May 9, 2016.
GAO found that the majority of the reviewed websites for smartphone tracking applications (apps) marketed their products to parents or employers to track the location of their children or employees, respectively, or to monitor them in other ways, such as intercepting their smartphone communications. Several tracking apps were marketed to individuals for the purpose of tracking or intercepting the...
Telecommunications: Additional Coordination and Performance Measurement Needed for High-Speed Internet Access Programs on Tribal Lands
GAO-16-222: Published: Jan 29, 2016. Publicly Released: Feb 3, 2016.
Although all 21 tribes GAO interviewed have some access to high-speed Internet, tribes and providers GAO interviewed cited barriers to increasing access. For example, high poverty rates and the high costs of connecting remote tribal villages to core Internet networks—called middle-mile infrastructure—limit high-speed Internet availability and adoption on tribal lands (see fig.). About half of...
Telecommunications: Agencies Need Better Controls to Achieve Significant Savings on Mobile Devices and Services
GAO-15-431: Published: May 21, 2015. Publicly Released: May 21, 2015.
Most of the 15 agencies GAO reviewed did not have an inventory of mobile devices and associated services that can be used to assess device usage. The majority of agencies delegated responsibility of their inventories to their components. Only 5 of the 15 agencies had complete service and device inventories at either the enterprise-level or at the components GAO reviewed. The remaining agencies eit...
Broadband Performance: Additional Actions Could Help FCC Evaluate Its Efforts to Inform Consumers
GAO-15-363: Published: Apr 17, 2015. Publicly Released: May 15, 2015.
Consumers can access broadband performance information from several sources, including Internet service providers (ISP), online speed tests, and the Federal Communications Commission (FCC); however, the information has some limitations. For example:ISP information: FCC's transparency rule requires ISPs to disclose broadband performance information, but ISPs' disclosures vary, and some stakeholder...
Public-Safety Broadband Network: FirstNet Should Strengthen Internal Controls and Evaluate Lessons Learned
GAO-15-407: Published: Apr 28, 2015. Publicly Released: Apr 28, 2015.
The First Responder Network Authority (FirstNet) has made progress carrying out its responsibilities established in the Middle Class Tax Relief and Job Creation Act of 2012 (the 2012 act) but lacks certain elements of effective internal controls. FirstNet is charged with the complex and challenging task of establishing a new, nationwide, wireless broadband network for public safety entities, in co...
Broadband Internet: FCC Should Track the Application of Fixed Internet Usage-Based Pricing and Help Improve Consumer Education
GAO-15-108: Published: Nov 24, 2014. Publicly Released: Dec 2, 2014.
Based on an analysis of consumer data plans of the top 13 fixed—in home—and 4 mobile Internet providers, GAO found that mobile providers employ usage-based pricing (UBP) more commonly than fixed. Under UBP, providers can charge varying prices, change connection speeds, or take other actions based on Internet data consumed. The 4 largest mobile providers in the country all use UBP to some exten...
Consumers' Location Data: Companies Take Steps to Protect Privacy, but Practices Are Inconsistent, and Risks May Not be Clear to Consumers
GAO-14-649T: Published: Jun 4, 2014. Publicly Released: Jun 4, 2014.
Fourteen mobile industry companies and 10 in-car navigation providers that GAO examined in its 2012 and 2013 reports—including mobile carriers and auto manufacturers with the largest market share and popular application developers—collect location data and use or share them to provide consumers with location-based services and improve consumer services. For example, mobile carriers and applica...
Spectrum Management: FCC's Use and Enforcement of Buildout Requirements
GAO-14-236: Published: Feb 26, 2014. Publicly Released: Mar 28, 2014.
The Federal Communications Commission (FCC) has established buildout requirements—which require a licensee to build the necessary infrastructure and put the assigned spectrum to use within a set amount of time—for most wireless services, including cellular and personal communication services. FCC tailors the buildout requirements it sets for a wireless service based on the physical characteris...
Emergency Alerting: Capabilities Have Improved, but Additional Guidance and Testing Are Needed
GAO-13-375: Published: Apr 24, 2013. Publicly Released: May 23, 2013.
Since 2009, the Federal Emergency Management Agency (FEMA) has taken actions to improve the capabilities of the Integrated Public Alert and Warning System (IPAWS) and to increase federal, state, and local capabilities to alert the public, but barriers remain to fully implementing an integrated system. Specifically, IPAWS has the capability to receive and authenticate Internet-based alerts from fed...
Spectrum Management: Preliminary Findings on Federal Relocation Costs and Auction Revenues
GAO-13-563T: Published: Apr 24, 2013. Publicly Released: Apr 24, 2013.
Actual costs to relocate federal users from the 1710-1755 megahertz (MHz) band have exceeded the original $1 billion estimate by about $474 million as of March 2013, although auction revenues appear to exceed relocation costs by over $5 billion. Actual relocation costs exceed estimated costs for various reasons, including unforeseen challenges and some agencies not following the National Telecommu...