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Telecommunications (11 - 20 of 719 items)
Telecommunications: Additional Coordination and Performance Measurement Needed for High-Speed Internet Access Programs on Tribal Lands
GAO-16-222: Published: Jan 29, 2016. Publicly Released: Feb 3, 2016.
Although all 21 tribes GAO interviewed have some access to high-speed Internet, tribes and providers GAO interviewed cited barriers to increasing access. For example, high poverty rates and the high costs of connecting remote tribal villages to core Internet networks—called middle-mile infrastructure—limit high-speed Internet availability and adoption on tribal lands (see fig.). About half of...
Internet Protocol Transition: FCC Should Strengthen Its Data Collection Efforts to Assess the Transition's Effects
GAO-16-167: Published: Dec 16, 2015. Publicly Released: Dec 16, 2015.
As the nation's telecommunications systems transition from legacy telephone networks to Internet Protocol (IP)-based networks, telecommunications carriers can face challenges during times of crisis that affect end users' ability to call 911 and receive emergency communications. These challenges include (1) preserving consumer service and (2) supporting existing emergency communications services an...
Internet Management: Structured Evaluation Could Help Assess Proposed Transition of Key Domain Name and Other Technical Functions
GAO-15-642: Published: Aug 19, 2015. Publicly Released: Sep 18, 2015.
The National Telecommunications and Information Administration (NTIA) announced that it would transition its oversight of the coordination of certain key Internet technical functions (such as the domain name system) to the global multistakeholder community if a suitable transition proposal were developed. In response, several steps were taken to develop a proposal and address identified risks. The...
Defense Satellite Communications: DOD Needs Additional Information to Improve Procurements
GAO-15-459: Published: Jul 17, 2015. Publicly Released: Jul 17, 2015.
The Department of Defense's (DOD) procurement of commercial satellite communications (SATCOM), or bandwidth, is fragmented and inefficient. Historically, commercial SATCOM was used to augment military capability, but DOD has become increasingly reliant on commercial SATCOM to support ongoing U.S. military operations. DOD policy requires all of its components to procure commercial SATCOM through th...
Accessible Communications: FCC Should Evaluate the Effectiveness of Its Public Outreach Efforts
GAO-15-574: Published: Jun 25, 2015. Publicly Released: Jun 25, 2015.
The Federal Communications Commission (FCC) established accessibility complaint and enforcement procedures within the time frames mandated by the 21st Century Communications and Video Accessibility Act of 2010 (CVAA) to ensure that people with disabilities would have access to advanced communications. FCC's complaint and enforcement procedures enable consumers to file (1) a pre-complaint Request f...
Broadband: Intended Outcomes and Effectiveness of Efforts to Address Adoption Barriers Are Unclear
GAO-15-473: Published: Jun 2, 2015. Publicly Released: Jun 2, 2015.
Home broadband adoption can provide a number of social and economic benefits, according to literature from academic, government, and other research sources and interviews GAO held with researchers, consumer and industry organizations, and government officials. For example, broadband provides access to employment opportunities by providing the means to search and apply for jobs and participate in o...
Telecommunications: FCC Should Evaluate the Efficiency and Effectiveness of the Lifeline Program
GAO-15-638T: Published: Jun 2, 2015. Publicly Released: Jun 2, 2015.
The Federal Communications Commission (FCC) has made progress implementing reforms to the Lifeline Program (Lifeline), which reduces the cost of telephone service for eligible low-income households. In 2012, FCC adopted a Reform Order with 11 key reforms that aimed to increase accountability and strengthen internal controls, among other things. FCC has made progress implementing eight of the refor...
Telecommunications: Agencies Need Better Controls to Achieve Significant Savings on Mobile Devices and Services
GAO-15-431: Published: May 21, 2015. Publicly Released: May 21, 2015.
Most of the 15 agencies GAO reviewed did not have an inventory of mobile devices and associated services that can be used to assess device usage. The majority of agencies delegated responsibility of their inventories to their components. Only 5 of the 15 agencies had complete service and device inventories at either the enterprise-level or at the components GAO reviewed. The remaining agencies eit...
Broadband Performance: Additional Actions Could Help FCC Evaluate Its Efforts to Inform Consumers
GAO-15-363: Published: Apr 17, 2015. Publicly Released: May 15, 2015.
Consumers can access broadband performance information from several sources, including Internet service providers (ISP), online speed tests, and the Federal Communications Commission (FCC); however, the information has some limitations. For example:ISP information: FCC's transparency rule requires ISPs to disclose broadband performance information, but ISPs' disclosures vary, and some stakeholder...
Telecommunications Relay Service: FCC Should Strengthen Its Management of Program to Assist Persons with Hearing or Speech Disabilities
GAO-15-409: Published: Apr 29, 2015. Publicly Released: May 8, 2015.
Since 2002, the overall minutes of use and costs for the Telecommunications Relay Service (TRS) program have grown significantly due to the advent of Internet-based forms of TRS and increased usage by the deaf and hard-of-hearing communities. Program data show that total TRS minutes have grown from about 53 million in “rate year” (July-to-June) 2002–2003 to about 249 million in rate year 201...