Skip Navigation

Reports and Testimonies - Browse by topic

Browse By:

All Topics » Tax Policy and Administration » Taxpayers » Customer service

Sort by Results per page Search within "Customer service"

Customer service (1 - 10 of 99 items) in Custom Date Range

2011 Tax Filing

IRS Dealt with Challenges to Date but Needs Additional Authority to Verify Compliance
GAO-11-481, Mar 29, 2011

2010 Tax Filing Season

IRS's Performance Improved in Some Key Areas, but Efficiency Gains Are Possible in Others
GAO-11-111, Dec 16, 2010

2009 Tax Filing Season

IRS Met Many 2009 Goals, but Telephone Access Remained Low, and Taxpayer Service and Enforcement Could Be Improved
GAO-10-225, Dec 10, 2009

Tax Administration

Opportunities Exist for IRS to Enhance Taxpayer Service and Enforcement for the 2010 Filing Season
GAO-09-1026, Sep 23, 2009

Internal Revenue Service

Review of the Fiscal Year 2010 Budget Request
GAO-09-754, Jun 3, 2009

Tax Administration

Interim Results of IRS's 2009 Filing Season
GAO-09-640, Jun 3, 2009

Tax Administration

2007 Filing Season Continues Trend of Improvement, but Opportunities to Reduce Costs and Increase Tax Compliance Should be Evaluated
GAO-08-38, Nov 15, 2007

2007 Tax Filing Season

Interim Results and Updates of Previous Assessments of Paid Preparers and IRS's Modernization and Compliance Research Efforts
GAO-07-720T, Apr 12, 2007

Internal Revenue Service

Interim Results of the 2007 Tax Filing Season and the Fiscal Year 2008 Budget Request
GAO-07-673, Apr 3, 2007

Taxpayer Advocate Service

Caseload Has Grown and Taxpayers Report Being Satisfied, but Additional Measures of Efficiency and Effectiveness Are Needed
GAO-07-156, Feb 22, 2007

12 3 4 5 6 7 8 9 Next >