Tax administration (11 - 20 of 199 items)
2013 Tax Filing Season: IRS Needs to Do More to Address the Growing Imbalance between the Demand for Services and Resources
GAO-14-133: Published: Dec 18, 2013. Publicly Released: Dec 18, 2013.
Despite efficiency gains from processing more tax returns electronically, adding website services, and shifting resources from enforcement, the Internal Revenue Service (IRS) was unable to keep up with demand for telephone and correspondence services. Access to IRS's telephone assistors remained at 68 percent from 2012. The percentage of overage paper correspondence (over 45 days old) increased to...
2012 Tax Filing: IRS Faces Challenges Providing Service to Taxpayers and Could Collect Balances Due More Effectively
GAO-13-156: Published: Dec 18, 2012. Publicly Released: Jan 17, 2013.
While there have been efficiency gains and efforts to improve service, the Internal Revenue Service (IRS) faced challenges providing telephone service and responding to correspondence, continuing trends experienced in recent years. In 2012, 82 percent of individual taxpayers filed their returns electronically (e-filed), reducing IRS's processing costs. IRS also increased calls answered using autom...
Taxpayer Privacy: A Guide for Screening and Assessing Proposals to Disclose Confidential Tax Information to Specific Parties for Specific Purposes
GAO-12-231SP: Published: Dec 14, 2011. Publicly Released: Jan 13, 2012.
The Internal Revenue Service (IRS) receives a great deal of personal information about individuals and businesses. While taxpayers are required to provide this information to IRS under penalty of fine or imprisonment, confidentiality of information reported to IRS is widely held to be a critical element of taxpayers willingness to provide information to IRS and comply with the tax laws. As a...
Financial Derivatives: Disparate Tax Treatment and Information Gaps Create Uncertainty and Potential Abuse
GAO-11-750: Published: Sep 20, 2011. Publicly Released: Oct 20, 2011.
Recently, concerns have arisen about the use of certain financial derivatives to avoid or evade tax obligations. As requested, this report (1) identifies and evaluates how financial derivatives can be used to avoid or evade tax liability or achieve differing tax results in economically similar situations, (2) evaluates Internal Revenue Service (IRS) actions to address the tax effects of investment...
Tax Gap: Complexity and Taxpayer Compliance
GAO-11-747T: Published: Jun 28, 2011. Publicly Released: Jun 28, 2011.
Taxes are necessary because they fund the services provided by government. Several years ago, the Internal Revenue Service (IRS) estimated that the gross tax gap--the difference between taxes owed and taxes paid on time--was $345 billion for 2001. In the face of large and growing deficits, it is important to seek out potential causes and solutions to the tax gap. Achieving high levels of voluntary...
Tax Administration: Preliminary Information on Selected Foreign Practices That May Provide Useful Insights
GAO-11-540T: Published: Apr 12, 2011. Publicly Released: Apr 12, 2011.
The Internal Revenue Service (IRS) and foreign tax administrators face similar issues regardless of the particular provisions of their laws. These issues include, for example, helping taxpayers prepare and file returns, and assuring tax compliance. GAO was asked to describe (1) how foreign tax administrators have approached issues that are similar to those in the U.S. tax system and (2) whether an...
Tax Debt Collection: IRS Could Improve Future Studies by Establishing Appropriate Guidance
GAO-10-963: Published: Sep 24, 2010. Publicly Released: Oct 25, 2010.
In September 2006, the Internal Revenue Service (IRS) started the private debt collection (PDC) program for using private collection agencies (PCA) to help collect some unpaid tax debts. Aware of concerns that PCAs might cost more than using IRS staff, IRS began studying the collection costs and performance of PCAs and IRS. In March 2009, IRS announced that it would not renew its PCA contracts bas...
Tax Administration: Usage and Selected Analyses of the First-Time Homebuyer Credit
GAO-10-1025R: Published: Sep 2, 2010. Publicly Released: Sep 2, 2010.
As an important part of the economic stimulus efforts, Congress enacted the First- Time Homebuyer Credit (FTHBC) to assist the struggling real estate market and encourage taxpayers to purchase their first homes. Congress enacted different versions of the FTHBC--as part of the Housing and Economic Recovery Act of 2008 (Housing Act); the American Recovery and Reinvestment Act of 2009 (Recovery Act);...
Tax Gap: Actions Needed to Address Noncompliance with S Corporation Tax Rules
GAO-10-195: Published: Dec 15, 2009. Publicly Released: Jan 14, 2010.
S corporations are one of the fastest growing business types, accounting for nearly 4 million businesses in 2006. However, long-standing problems with S corporation compliance produce revenue losses in individual income taxes and employment taxes. GAO was asked to (1) describe the reasons businesses choose to become S corporations, (2) analyze types of S corporation noncompliance, what IRS has don...
Tax Compliance: Opportunities Exist to Improve Tax Compliance of Applicants for State Business Licenses
GAO-09-569: Published: Jun 15, 2009. Publicly Released: Jul 16, 2009.
The California Department of Industrial Relations, Division of Labor Standards Enforcement (DLSE), requires applicants for California business licenses in three industries--farm labor contracting, garment manufacturing, and car washing and polishing--to be in compliance with federal employment tax obligations to qualify. Based on questions about whether the Internal Revenue Service (IRS) is fully...