Tax refunds (61 - 70 of 74 items)
Tax Policy: Evaluation of IRS' Refund Offset Study
GGD-88-117: Published: Sep 1, 1988. Publicly Released: Sep 1, 1988.
In response to a congressional request, GAO evaluated the Internal Revenue Service's (IRS) study on refund offsets for delinquent child-support payments to determine whether its methodology supported its conclusions.GAO found that the IRS methodology did not: (1) consider whether differences existed between the offset and nonoffset control groups prior to the offsets; (2) consider whether a nonfil...
System Integrity: IRS Can Reduce Processing Errors With Better Controls and Information
IMTEC-88-25: Published: Aug 2, 1988. Publicly Released: Aug 2, 1988.
GAO assessed the Internal Revenue Service's (IRS): (1) controls for correcting errors in processing tax returns and issuing refunds and notices; and (2) efforts to identify the causes of processing errors.GAO found that: (1) automated controls detected errors in 327 of the 389 IRS adjustment cases GAO reviewed, with taxpayers causing 57 percent of errors, IRS coding and editing causing 29 percent,...
Tax Administration: IRS' Service Centers Need to Improve Handling of Taxpayer Correspondence
GGD-88-101: Published: Jul 13, 1988. Publicly Released: Jul 13, 1988.
In response to a congressional request, GAO discussed the Internal Revenue Service's (IRS) efforts to improve its handling of taxpayer correspondence to determine whether the IRS Adjustments/Correspondence Branches: (1) accurately and clearly correspond with taxpayers; and (2) comply with administrative procedures.GAO reviewed a random sample of IRS cases involving correspondence and found that: (...
Tax Administration: IRS Can Improve on the Success of Its Problem Resolution Program
GGD-88-12: Published: Dec 22, 1987. Publicly Released: Dec 29, 1987.
Pursuant to a congressional request, GAO evaluated the Internal Revenue Service's (IRS) Problem Resolution Program (PRP), focusing on: (1) its work load and effectiveness; (2) the impact of computer systems; and (3) implementation of prior GAO recommendations.GAO found that the special assistance work load increased 800 percent between 1979 and 1985, because of: (1) computer problems that resulted...
Tax Administration: Replacement of Service Center Computers Provides Lessons for the Future
GGD-87-109: Published: Sep 23, 1987. Publicly Released: Oct 5, 1987.
In response to a congressional request, GAO evaluated the Internal Revenue Service's (IRS) acquisition of its Service Center Replacement System to: (1) assess IRS management of the acquisition and the associated software conversion activities; and (2) identify steps IRS has taken to prevent recurring problems.GAO found that: (1) although IRS spent a total of about $29 million on computer software...
Tax Administration: Collecting Federal Debts by Offsetting Tax Refunds
GGD-87-39BR: Published: Feb 9, 1987. Publicly Released: Mar 5, 1987.
In response to a congressional request, GAO provided information on the Internal Revenue Service's (IRS) implementation of its Refund Offset Program involving delinquent debts owed to five federal agencies, specifically: (1) the process by which IRS set off tax refunds against delinquent debts; (2) the program's impact in terms of money collected and the extent of incorrectly offset tax refunds; (...
IRS Service Center Operations
129212: Mar 4, 1986
GAO discussed its examination of the Internal Revenue Service's (IRS) tax return processing activities at its 10 service centers and its national office. GAO found that the service centers' activities are running more smoothly than they did a year ago because: (1) the centers have more computer capacity; (2) computer programs are more efficient; (3) communication between the service centers and th...
Tax Administration: Information on IRS' Philadelphia Service Center
GGD-86-25FS: Published: Nov 22, 1985. Publicly Released: Nov 22, 1985.
Pursuant to a congressional request, GAO investigated reported problems relating to controls over tax returns, inventory backlogs, improperly discarded or destroyed documents, and refunds at the Internal Revenue Service's (IRS) Philadelphia Service Center (PSC).GAO found that, although the error resolution inventory at PSC reached several hundred thousand before dropping significantly, it was stil...
Review of the Department of Finance and Revenue's Administration of Self-Assessed Taxes
089599: May 17, 1976
No summary is currently available...
IRS' Handling of Undelivered Income Tax Refund Checks
GGD-81-71: Published: Apr 10, 1981. Publicly Released: Apr 14, 1981.
GAO was asked to review the actions taken by the Internal Revenue Service (IRS) in response to previous GAO recommendations that IRS: (1) furnish the news media with lists of individuals entitled to undelivered tax refunds; and (2) determine if information in the Social Security Administration's (SSA) benefit files would be useful in locating individuals entitled to undelivered tax refunds.IRS doe...