Tax administration (71 - 80 of 235 items)
Paid Tax Preparers: Most Taxpayers Believe They Benefit, but Some Are Poorly Served
GAO-03-610T: Published: Apr 1, 2003. Publicly Released: Apr 1, 2003.
In tax year 2000, over half of individual filers paid someone to prepare their tax return. These taxpayers paid an estimated $14.7 billion for individual return preparation. Despite the importance of paid preparers' role in the tax system, little data exist on the quality of the services they provide. In light of this, GAO surveyed and interviewed taxpayers and gathered examples of the range of ou...
Tax Administration: IRS Should Continue to Expand Reporting on Its Enforcement Efforts
GAO-03-378: Published: Jan 31, 2003. Publicly Released: Feb 28, 2003.
Reported declines in the rate at which the Internal Revenue Service (IRS) audits (also referred to as "examines") individual income tax returns have raised concerns that taxpayers may have a false perception of the true level of IRS's tax enforcement efforts. In addition, many observers are concerned these reported declines may reduce taxpayers' motivation to voluntarily pay their taxes. Because o...
Tax Administration: New Compliance Research Effort Is on Track, but Important Work Remains
GAO-02-769: Published: Jun 27, 2002. Publicly Released: Jul 30, 2002.
The U.S. tax system is based on taxpayers voluntarily complying with the tax laws. However, the Internal Revenue Service (IRS) last measured taxpayers' rate of compliance using 1988 tax returns. As time has passed, IRS has become concerned that its ability to understand the effectiveness of its programs and target audits on noncompliant returns has deteriorated, potentially resulting in poorer ser...
Tax Administration: IRS's Innocent Spouse Program Performance Improved; Balanced Performance Measures Needed
GAO-02-558: Published: Apr 24, 2002. Publicly Released: May 16, 2002.
By law, married persons who file joint tax returns are each fully responsible for the accuracy of the tax return and for the full tax liability. This is true even though only one taxpayer may have earned the wages or income shown on the tax return. Under the Internal Revenue Service's (IRS) Innocent Spousal Program, IRS can relieve taxpayers of tax debts on the basis of equity considerations, such...
Tax Administration: Electronic Filing's Past and Future Impact on Processing Costs Dependent on Several Factors
GAO-02-205: Published: Jan 10, 2002. Publicly Released: Feb 11, 2002.
From fiscal years 1997 through 2000, the number of individual and business tax returns filed electronically increased from 23 million to 41 million. During the same period, the Internal Revenue Service's (IRS) expenditures for submission processing grew from $795 million to $924 million, an increase of 16 percent. Because it costs less to process an electronic return than a paper return, a growth...
Tax Administration: Assessment of IRS' 2001 Tax Filing Season
GAO-02-144: Published: Dec 21, 2001. Publicly Released: Dec 21, 2001.
GAO assessed the Internal Revenue Service's (IRS) performance in the following five key tax filing season activities: (1) processing individual tax returns and refunds, (2) increasing the extent to which individual income tax returns are filed electronically, (3) answering telephone calls and providing quality telephone service, (4) providing accurate and timely face-to-face assistance at its Taxp...
Tax Administration: Assessment of IRS' 2000 Tax Filing Season
GAO-01-158: Published: Dec 22, 2000. Publicly Released: Dec 22, 2000.
GAO reviewed the Internal Revenue Service's (IRS) performance during the 2000 tax filing season. Except for a few relatively minor glitches, which were not unexpected given the enormity of the IRS processing task, the processing systems worked well. On the other hand, although taxpayers had an easier time reaching IRS by telephone compared to 1999, IRS' performance was still well below the level a...
Internal Revenue Service: Preparing Substitute for Returns for Individuals
GGD-00-60R: Published: Feb 17, 2000. Publicly Released: Mar 3, 2000.
Pursuant to a congressional request, GAO provided information on the Substitute for Return (SFR) program at the Internal Revenue Service (IRS).GAO noted that: (1) IRS prepares a substitute for return for certain individuals classified as potential nonfilers for whom: (a) it has what it considers to be adequate information about income; and (b) the estimated tax liability is at or above a certain l...
Tax Administration: IRS' Abatement of Assessments in Fiscal Years 1995-98
GGD-99-77: Published: Jun 4, 1999. Publicly Released: Jun 4, 1999.
Pursuant to a congressional request, GAO provided information on the Internal Revenue Service's (IRS) past abatements of tax assessments, focusing on: (1) the number and amount of various types of tax, penalty, and interest abatements made during fiscal years (FY) 1995 through 1998; and (2) selected characteristics of the abatements, such as the tax years of abated assessments, taxpayers' use of p...
Confidentiality of Tax Data: IRS' Implementation of the Taxpayer Browsing Protection Act
GGD-99-43: Published: Mar 31, 1999. Publicly Released: Apr 28, 1999.
Pursuant to a congressional request, GAO provided information on the Internal Revenue Service's (IRS) implementation of the Taxpayer Browsing Protection Act, focusing on: (1) actions IRS has taken to implement the law; and (2) the number of potential and proven incidents of unauthorized access by IRS employees that IRS has identified since enactment of the law, as well as penalties imposed in case...