Tax returns (51 - 60 of 450 items)
Internal Revenue Service: Opportunities to Improve the Taxpayer Experience and Voluntary Compliance
GAO-12-652T: Published: Apr 26, 2012. Publicly Released: Apr 26, 2012.
The Internal Revenue Service (IRS) has made improvements in processing tax returns, and electronic filing (e-filing), which provides benefits to taxpayers including faster refunds, continues to increase. However, IRSs performance in providing service over the phone and responding to paper correspondence has declined in recent years. For 2012, as with previous years, IRS officials attribute t...
Tax Gap: Sources of Noncompliance and Strategies to Reduce It
GAO-12-651T: Published: Apr 19, 2012. Publicly Released: Apr 19, 2012.
Noncompliance does not have a single source but occurs across different types of taxes and taxpayers. For example, individual income tax accounts for the largest portion of the tax gap, but corporate income tax and employment tax are also significant. Further, misreporting by individuals involves business income, non-business income, deductions, and credits. The extent of misreporting depends on t...
Internal Revenue Service: Interim Results of 2012 Tax Filing Season and Summary of the Fiscal Year 2013 Budget Request
GAO-12-566: Published: Mar 20, 2012. Publicly Released: Mar 22, 2012.
In summary, so far this filing season, IRSexperienced an increase in total call volume (mostly for automated calls about taxpayer's refunds), and a reduction in IRS's level of service resulted in wait times of about 17 minutes;has processed almost 68 million returns, and electronic filing continues to increase; andexperienced problems, since resolved, that delayed refunds for about a week for mill...
2011 Tax Filing: Processing Gains, but Taxpayer Assistance Could Be Enhanced by More Self-Service Tools
GAO-12-176: Published: Dec 15, 2011. Publicly Released: Jan 17, 2012.
During the 2011 filing season the following occurred:Electronic filing (e-filing) increased to nearly 80 percent of the 140 million individual returns filed. The benefits of e-filing include that it is more accurate, faster, and less expensive for IRS than processing returns filed on paper.Due to the increase in e-filing, new systems, and IRS's performance in recent years, its refund timeliness me...
Taxpayer Privacy: A Guide for Screening and Assessing Proposals to Disclose Confidential Tax Information to Specific Parties for Specific Purposes
GAO-12-231SP: Published: Dec 14, 2011. Publicly Released: Jan 13, 2012.
The Internal Revenue Service (IRS) receives a great deal of personal information about individuals and businesses. While taxpayers are required to provide this information to IRS under penalty of fine or imprisonment, confidentiality of information reported to IRS is widely held to be a critical element of taxpayers willingness to provide information to IRS and comply with the tax laws. As a...
Adoption Tax Credit: IRS Can Reduce Audits and Refund Delays
GAO-12-98: Published: Oct 20, 2011. Publicly Released: Nov 21, 2011.
The federal adoption tax credit, established in 1996, was amended in 2010. These amendments included making the credit refundable (meaning taxpayers could receive payments in excess of their tax liability) and increasing the maximum allowable credit to $13,170 of qualified adoption expenses for tax year 2010. As of August 20, 2011, taxpayers filed just under 100,000 returns, claiming about $1.2 bi...
E-Filing Tax Returns: Penalty Authority and Digitizing More Paper Return Data Could Increase Benefits
GAO-12-33: Published: Oct 5, 2011. Publicly Released: Oct 5, 2011.
The Internal Revenue Service's (IRS) goal is to receive 80 percent of all major types of tax returns electronically by 2012. Legislation passed in November 2009 supports the 80 percent goal for individual income tax returns by requiring tax return preparers who file more than 10 individual returns per year to file them electronically, or e-file. GAO was asked to review IRS's implementation of this...
Tax Preparer Regulation: Improving Tax Return Accuracy Depends on IRS's Use of New Requirements
GAO-11-868T: Published: Jul 28, 2011. Publicly Released: Jul 28, 2011.
Paid preparers are a cornerstone of the U.S. tax system, as they prepare approximately 60 percent of all tax returns filed, and their actions have an enormous impact on the Internal Revenue Service's (IRS) ability to administer tax laws effectively. In previous work, GAO found that taxpayers were not always served well by their paid preparers, and GAO proposed stricter oversight of preparers. In 2...
Tax Gap: Complexity and Taxpayer Compliance
GAO-11-747T: Published: Jun 28, 2011. Publicly Released: Jun 28, 2011.
Taxes are necessary because they fund the services provided by government. Several years ago, the Internal Revenue Service (IRS) estimated that the gross tax gap--the difference between taxes owed and taxes paid on time--was $345 billion for 2001. In the face of large and growing deficits, it is important to seek out potential causes and solutions to the tax gap. Achieving high levels of voluntary...
Tax Administration: Information on Selected Foreign Practices That May Provide Useful Insights
GAO-11-439: Published: May 24, 2011. Publicly Released: Jun 23, 2011.
The Internal Revenue Service (IRS) and foreign tax administrators face similar issues regardless of the particular provisions of their laws. These issues include, for example, helping taxpayers prepare and file returns, and assuring tax compliance. Understanding how other tax administrators have used certain practices to address common issues can provide insights to help inform deliberations about...