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Customer service (1 - 10 of 57 items) in Custom Date Range

2011 Tax Filing:

IRS Dealt with Challenges to Date but Needs Additional Authority to Verify Compliance
GAO-11-481:
Published: Mar 29, 2011. Publicly Released: Mar 31, 2011.

Tax Administration:

Opportunities Exist for IRS to Enhance Taxpayer Service and Enforcement for the 2010 Filing Season
GAO-09-1026:
Published: Sep 23, 2009. Publicly Released: Oct 16, 2009.

Tax Administration:

Interim Results of IRS's 2009 Filing Season
GAO-09-640:
Published: Jun 3, 2009. Publicly Released: Jun 4, 2009.

Internal Revenue Service:

Review of the Fiscal Year 2010 Budget Request
GAO-09-754:
Published: Jun 3, 2009. Publicly Released: Jun 4, 2009.

Tax Administration:

Internal Revenue Service:

Interim Results of the 2007 Tax Filing Season and the Fiscal Year 2008 Budget Request
GAO-07-673:
Published: Apr 3, 2007. Publicly Released: Apr 3, 2007.

Taxpayer Advocate Service:

Tax Administration:

Most Filing Season Services Continue to Improve, but Opportunities Exist for Additional Savings
GAO-07-27:
Published: Nov 15, 2006. Publicly Released: Nov 15, 2006.

Tax Administration:

IRS Improved Some Filing Season Services, but Long-term Goals Would Help Manage Strategic Trade-offs
GAO-06-51:
Published: Nov 14, 2005. Publicly Released: Nov 14, 2005.

Tax Administration:

IRS Needs Better Strategic Planning and Evaluation of Taxpayer Assistance Training
GAO-05-782:
Published: Jul 11, 2005. Publicly Released: Aug 11, 2005.