Reports and Testimonies - Browse by topic

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Customer service (41 - 50 of 57 items) in Custom Date Range

IRS Business Operations

Issues in Setting Priorities and Managing for Results
T-AIMD/GGD-97-22, Nov 7, 1996

Justice and Law Enforcement

Summary of Selected GAO Reports
GGD-96-193R, Sep 26, 1996

Internal Revenue Service

Business Operations Need Continued Improvement
AIMD/GGD-96-152, Sep 9, 1996

Managing IRS

IRS Needs to Continue Improving Operations and Service
T-GGD/AIMD-96-170, Jul 29, 1996

Tax Policy and Administration

Tax Policy and Administration Issue Area Plan--Fiscal Years 1996-98
IAP-96-22, Jul 1, 1996

Tax Policy and Administration

Tax Refund Timeliness
GGD-96-131R, Jun 26, 1996

Tax Systems Modernization

Progress in Achieving IRS' Business Vision
T-GGD-96-123, May 9, 1996

Tax Administration

Making IRS' Telephone Systems Easier to Use Should Help Taxpayers
GGD-96-74, Mar 11, 1996

Tax Administration

IRS Faces Challenges in Reorganizing for Customer Service
GGD-96-3, Oct 10, 1995

Tax Administration

IRS' Fiscal Year 1996 Budget Request and the 1995 Filing Season
T-GGD-95-97, Feb 27, 1995
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