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Customer service (31 - 40 of 57 items) in Custom Date Range

Tax Administration

IRS' Telephone Routing Interactive System May Not Meet Expectations
GGD-98-152, Jul 13, 1998

Tax Administration

IRS' Fiscal Year 1999 Budget Request and Fiscal Year 1998 Filing Season
T-GGD/AIMD-98-114, Mar 31, 1998

Tax Administration

IRS Faces Challenges in Measuring Customer Service
GGD-98-59, Feb 23, 1998

Tax Administration

IRS' 1997 Tax Filing Season
GGD-98-33, Dec 29, 1997

Tax Administration

Taxpayer Rights and Burdens During Audits of Their Tax Returns
T-GGD-97-186, Sep 26, 1997

Tax Policy and Administration

1996 Annual Report on GAO's Tax-Related Work
GGD-97-122, Jul 1, 1997

Tax Administration

IRS' Fiscal Year 1998 Budget Request
T-GGD/AIMD-97-130, Jun 19, 1997

Tax Administration

IRS' Fiscal Year 1997 Spending, 1997 Filing Season, and Fiscal Year 1998 Budget Request
T-GGD/AIMD-97-66, Mar 18, 1997

Tax Systems Modernization

IRS Needs to Resolve Certain Issues With Its Integrated Case Processing System
GGD/AIMD-97-31, Jan 17, 1997

IRS' 1996 Tax Filing Season

Performance Goals Generally Met; Efforts to Modernize Had Mixed Results
GGD-97-25, Dec 18, 1996
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