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Customer service (31 - 40 of 57 items) in Custom Date Range

Tax Administration:

IRS' Telephone Routing Interactive System May Not Meet Expectations
GGD-98-152:
Published: Jul 13, 1998. Publicly Released: Aug 12, 1998.

Tax Administration:

IRS' Fiscal Year 1999 Budget Request and Fiscal Year 1998 Filing Season
T-GGD/AIMD-98-114:
Published: Mar 31, 1998. Publicly Released: Mar 31, 1998.

Tax Administration:

IRS Faces Challenges in Measuring Customer Service
GGD-98-59:
Published: Feb 23, 1998. Publicly Released: Feb 23, 1998.

Tax Administration:

IRS' 1997 Tax Filing Season
GGD-98-33:
Published: Dec 29, 1997. Publicly Released: Dec 29, 1997.

Tax Administration:

Taxpayer Rights and Burdens During Audits of Their Tax Returns
T-GGD-97-186:
Published: Sep 26, 1997. Publicly Released: Sep 26, 1997.

Tax Policy and Administration:

1996 Annual Report on GAO's Tax-Related Work
GGD-97-122:
Published: Jul 1, 1997. Publicly Released: Jul 1, 1997.

Tax Administration:

IRS' Fiscal Year 1998 Budget Request
T-GGD/AIMD-97-130:
Published: Jun 19, 1997. Publicly Released: Jun 19, 1997.

Tax Administration:

IRS' Fiscal Year 1997 Spending, 1997 Filing Season, and Fiscal Year 1998 Budget Request
T-GGD/AIMD-97-66:
Published: Mar 18, 1997. Publicly Released: Mar 18, 1997.

Tax Systems Modernization:

IRS Needs to Resolve Certain Issues With Its Integrated Case Processing System
GGD/AIMD-97-31:
Published: Jan 17, 1997. Publicly Released: Jan 17, 1997.

IRS' 1996 Tax Filing Season:

Performance Goals Generally Met; Efforts to Modernize Had Mixed Results
GGD-97-25:
Published: Dec 18, 1996. Publicly Released: Dec 18, 1996.