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Customer service (21 - 30 of 57 items) in Custom Date Range

IRS Modernization:

Business Practice, Performance Management, and Information Technology Challenges
T-GGD/AIMD-00-144:
Published: Apr 10, 2000. Publicly Released: Apr 10, 2000.

Tax Administration:

Tracking Taxpayer Information About IRS Notices Could Reduce Burden
GGD-00-54:
Published: Mar 28, 2000. Publicly Released: Mar 28, 2000.

Tax Administration:

IRS' 2000 Tax Filing Season and Fiscal Year 2001 Budget Request
T-GGD/AIMD-00-133:
Published: Mar 28, 2000. Publicly Released: Mar 28, 2000.

Tax Administration:

IRS' Use of Nonaudit Contacts
GGD-00-7:
Published: Mar 16, 2000. Publicly Released: Mar 16, 2000.

Tax Administration:

IRS' 1999 Tax Filing Season
GGD-00-37:
Published: Dec 15, 1999. Publicly Released: Dec 15, 1999.

IRS Management:

Formidable Challenges Confront IRS as It Attempts to Modernize
T-GGD/AIMD-99-255:
Published: Jul 22, 1999. Publicly Released: Jul 22, 1999.

IRS Customer Service:

Management Strategy Shows Promise But Could Be Improved
GGD-99-88:
Published: May 5, 1999. Publicly Released: May 5, 1999.

Tax Administration:

Uses of and Problems With IRS' Non-Master File
GGD-99-42:
Published: Apr 21, 1999. Publicly Released: Apr 21, 1999.

IRS Management:

Business and Systems Modernization Pose Challenges
T-GGD/AIMD-99-138:
Published: Apr 15, 1999. Publicly Released: Apr 15, 1999.

Tax Administration:

IRS' Fiscal Year 2000 Budget Request and 1999 Tax Filing Season
T-GGD/AIMD-99-140:
Published: Apr 13, 1999. Publicly Released: Apr 13, 1999.