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Customer service (1 - 10 of 57 items) in Custom Date Range

2011 Tax Filing

IRS Dealt with Challenges to Date but Needs Additional Authority to Verify Compliance
GAO-11-481, Mar 29, 2011

Tax Administration

Opportunities Exist for IRS to Enhance Taxpayer Service and Enforcement for the 2010 Filing Season
GAO-09-1026, Sep 23, 2009

Internal Revenue Service

Review of the Fiscal Year 2010 Budget Request
GAO-09-754, Jun 3, 2009

Tax Administration

Interim Results of IRS's 2009 Filing Season
GAO-09-640, Jun 3, 2009

Tax Administration

2007 Filing Season Continues Trend of Improvement, but Opportunities to Reduce Costs and Increase Tax Compliance Should be Evaluated
GAO-08-38, Nov 15, 2007

Internal Revenue Service

Interim Results of the 2007 Tax Filing Season and the Fiscal Year 2008 Budget Request
GAO-07-673, Apr 3, 2007

Taxpayer Advocate Service

Caseload Has Grown and Taxpayers Report Being Satisfied, but Additional Measures of Efficiency and Effectiveness Are Needed
GAO-07-156, Feb 22, 2007

Tax Administration

Most Filing Season Services Continue to Improve, but Opportunities Exist for Additional Savings
GAO-07-27, Nov 15, 2006

Tax Administration

IRS Improved Some Filing Season Services, but Long-term Goals Would Help Manage Strategic Trade-offs
GAO-06-51, Nov 14, 2005

Tax Administration

IRS Needs Better Strategic Planning and Evaluation of Taxpayer Assistance Training
GAO-05-782, Jul 11, 2005

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