Tax administration systems (41 - 50 of 83 items)
IRS Lockbox Banks: More Effective Oversight, Stronger Controls, and Further Study of Costs and Benefits are Needed
GAO-03-299: Published: Jan 15, 2003. Publicly Released: Feb 14, 2003.
Lockbox banks are commercial banks that process certain taxpayer receipts on behalf of the Internal Revenue Service (IRS). Following an incident at a lockbox site during 2001, which involved the loss and destruction of about 78,000 tax receipts totaling more than $1.2 billion, the Senate Committee on Finance asked GAO to examine whether (1) provisions of the contracts under which lockbox banks ope...
Tax Administration: IRS Needs to Further Refine Its Tax Filing Season Performance Measures
GAO-03-143: Published: Nov 22, 2002. Publicly Released: Nov 22, 2002.
The tax-filing season, roughly January 1 through April 15, is when most taxpayers file their returns, receive refunds, and call or visit IRS offices or the IRS Web site with questions. To provide better information about the quality of filing season services, IRS is revamping its suite of filing season performance measures. Because the new measures are part of a strategy to improve service and bec...
Internal Revenue Service: Progress Continues But Serious Management Challenges Remain
GAO-01-562T: Published: Apr 2, 2001. Publicly Released: Apr 2, 2001.
This testimony discusses the management challenges that continue to face the Internal Revenue Service (IRS). These challenges include (1) computer security, (2) financial management, (3) organizational modernization and performance management, and (4) business systems modernization management. IRS must make progress in all four areas to improve the agency's efficiency and to significantly improve...
Internal Revenue Service: Recommendations to Improve Financial and Operational Management
GAO-01-42: Published: Nov 17, 2000. Publicly Released: Nov 17, 2000.
During fiscal year 1999, the Internal Revenue Service (IRS) made several improvements to address financial management issues that GAO raised in earlier reports. However, serious internal control and financial weaknesses continue to undermine the agency's ability to manage operations and produce reliable financial information. These weaknesses affect IRS' ability to, (1) manage unpaid assessments,...
Tax Systems Modernization: Results of Review of IRS' August 2000 Interim Spending Plan
GAO-01-91: Published: Nov 8, 2000. Publicly Released: Nov 8, 2000.
The Internal Revenue Service (IRS) has tried unsuccessfully to modernize its information systems. To prevent a repeat of past mistakes, Congress legislated explicit controls over IRS spending on systems modernization. Congress did so by creating Senate and House appropriations subcommittees, which specified four conditions. IRS has satisfied some, but not all, of the conditions set out by its appr...
Management Letter: Suggested Improvements in IRS' Accounting Procedures and Internal Controls
AIMD-00-162R: Published: Jun 14, 2000. Publicly Released: Jun 14, 2000.
Pursuant to a legislative requirement, GAO provided information on the results of the Internal Revenue Service's (IRS) financial statements and on the effectiveness of its internal controls for fiscal year (FY) ending September 30, 1999.GAO noted that: (1) GAO found weaknesses in IRS' accounting procedures for certain assets purchased in one year but used for a multi year period; (2) IRS corrected...
IRS Modernization: Long-term Effort Under Way, but Significant Challenges Remain
T-GGD/AIMD-00-154: Published: May 3, 2000. Publicly Released: May 3, 2000.
Pursuant to a congressional request, GAO discussed the Internal Revenue Service's (IRS) progress in implementing its modernization effort and the challenges that remain.GAO noted that: (1) IRS is as challenged an agency today as it was almost 2 years ago when the IRS Restructuring and Reform Act of 1998 was passed; (2) IRS continues to face serious operational issues in its two key mission areas--...
Financial Audit: IRS' Fiscal Year 1999 Financial Statements
AIMD-00-76: Published: Feb 29, 2000. Publicly Released: Feb 29, 2000.
Pursuant to a legislative requirement, GAO audited the Internal Revenue Service's (IRS) fiscal year (FY) 1999 financial statements.GAO noted that: (1) during FY 1999, IRS had made a number of improvements to address some of the management issues GAO raised in previous reports; (2) GAO noted improvements in IRS': (a) overall financial reporting; (b) records of accounts payable; (c) amounts held in...
IRS Restructuring Act Implementation
GGD-00-71R: Published: Feb 28, 2000. Publicly Released: Feb 28, 2000.
Pursuant to a congressional request, GAO provided information on the Internal Revenue Service's (IRS) efforts to implement provisions of the IRS Restructuring and Reform Act of 1998, focusing on: (1) what can be done to ensure that levies and seizures are done in accordance with the law; (2) IRS' balanced performance measurement system of evaluating employees; (3) the misuse of enforcement statist...
Internal Revenue Service: Serious Weaknesses Impact Ability to Report on and Manage Operations
AIMD-99-196: Published: Aug 9, 1999. Publicly Released: Aug 9, 1999.
GAO followed up on its report on the Internal Revenue Service's (IRS) fiscal year (FY) 1998 financial statements.GAO noted that: (1) significant financial management system limitations and internal control weaknesses prevented IRS from reliably reporting on the results of its administrative activities for FY 1998 and from having reliable financial information for managing its operations; (2) these...