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Strategic planning (41 - 45 of 45 items)

Tax Administration:

Workforce Planning Needs Further Development for IRS's Taxpayer Education and Communication Unit
Published: May 30, 2003. Publicly Released: Jun 18, 2003.

IRS Modernization:

Continued Progress Necessary for Improving Service to Taxpayers and Ensuring Compliance
Published: May 20, 2003. Publicly Released: May 20, 2003.

Business Systems Modernization:

IRS Needs to Better Balance Management Capacity with System Acquisition Workload
Published: Feb 28, 2002. Publicly Released: Feb 28, 2002.

Tax Administration:

IRS Faces Challenges in Measuring Customer Service
Published: Feb 23, 1998. Publicly Released: Feb 23, 1998.

High-Risk Areas:

Actions Needed to Solve Pressing Management Problems
Published: Mar 5, 1997. Publicly Released: Mar 5, 1997.