Strategic planning (21 - 30 of 50 items)
2009 Tax Filing Season: IRS Met Many 2009 Goals, but Telephone Access Remained Low, and Taxpayer Service and Enforcement Could Be Improved
GAO-10-225: Published: Dec 10, 2009. Publicly Released: Jan 11, 2010.
Tax Debt Collection: IRS Needs to Better Manage the Collection Notices Sent to Individuals
GAO-09-976: Published: Sep 30, 2009. Publicly Released: Oct 30, 2009.
Tax Administration: IRS Should Evaluate Penalties and Develop a Plan to Focus Its Efforts
GAO-09-567: Published: Jun 5, 2009. Publicly Released: Jul 6, 2009.
Tax Administration: Interim Results of IRS's 2009 Filing Season
GAO-09-640: Published: Jun 3, 2009. Publicly Released: Jun 4, 2009.
Internal Revenue Service: Review of the Fiscal Year 2010 Budget Request
GAO-09-754: Published: Jun 3, 2009. Publicly Released: Jun 4, 2009.
IRS Management: IRS Practices Contribute to Its Resilience, but It Would Benefit from Additional Emergency Planning Efforts
GAO-09-418: Published: Apr 9, 2009. Publicly Released: May 11, 2009.
Tax Administration: IRS Needs to Strengthen Its Approach for Evaluating the SRFMI Data-Sharing Pilot Program
GAO-09-45: Published: Nov 7, 2008. Publicly Released: Dec 8, 2008.
Highlights of the Joint Forum on Tax Compliance: Options for Improvement and Their Budgetary Potential
GAO-08-703SP: Published: Jun 30, 2008. Publicly Released: Jun 30, 2008.
Internal Revenue Service: Assessment of the Fiscal Year 2009 Budget Request
GAO-08-620T: Published: Apr 16, 2008. Publicly Released: Apr 16, 2008.
Performance and Accountability Highlights Fiscal Year 2007
GAO-08-2SP: Published: Jan 2, 2008. Publicly Released: Jan 2, 2008.