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Performance measures (31 - 37 of 37 items)

IRS Modernization:

Long-term Effort Under Way, but Significant Challenges Remain
Published: May 3, 2000. Publicly Released: May 3, 2000.

Congressional Oversight:

Opportunities to Address Risks, Reduce Costs, and Improve Performance
Published: Feb 17, 2000. Publicly Released: Feb 17, 2000.

IRS Management:

IRS Faces Challenges as it Restructures the Office of the Taxpayer Advocate
Published: Jul 15, 1999. Publicly Released: Jul 15, 1999.

IRS Management:

Business and Systems Modernization Pose Challenges
Published: Apr 15, 1999. Publicly Released: Apr 15, 1999.

IRS Management:

Challenges Facing the National Taxpayer Advocate
Published: Feb 10, 1999. Publicly Released: Feb 10, 1999.

IRS Personnel Administration:

Use of Enforcement Statistics in Employee Evaluations
Published: Nov 30, 1998. Publicly Released: Nov 30, 1998.

Tax Administration:

IRS Faces Challenges in Measuring Customer Service
Published: Feb 23, 1998. Publicly Released: Feb 23, 1998.