Reports and Testimonies - Browse by topic
Performance measures (31 - 37 of 37 items)
Long-term Effort Under Way, but Significant Challenges Remain
Published: May 3, 2000. Publicly Released: May 3, 2000.
Opportunities to Address Risks, Reduce Costs, and Improve Performance
Published: Feb 17, 2000. Publicly Released: Feb 17, 2000.
IRS Faces Challenges as it Restructures the Office of the Taxpayer Advocate
Published: Jul 15, 1999. Publicly Released: Jul 15, 1999.
Business and Systems Modernization Pose Challenges
Published: Apr 15, 1999. Publicly Released: Apr 15, 1999.
Challenges Facing the National Taxpayer Advocate
Published: Feb 10, 1999. Publicly Released: Feb 10, 1999.
IRS Personnel Administration:
Use of Enforcement Statistics in Employee Evaluations
Published: Nov 30, 1998. Publicly Released: Nov 30, 1998.
IRS Faces Challenges in Measuring Customer Service
Published: Feb 23, 1998. Publicly Released: Feb 23, 1998.